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Rated 5 out of 5 stars

At Maats they not only have the best selection of the most beautiful brands in cycling clothing, but for an online shop they also offer perfect service. Is the size of your ordered item wrong? Just se... See more

Rated 5 out of 5 stars

Booking a bike and picking it up from "Chasse Patate" in Amsterdam was very simple and straight forward. You have the option to get 2 bottles and a helmet from the shop, in case you don't have y... See more

Rated 5 out of 5 stars

Great shop, great products, nice items, good prices and quick delivery. Nice and friendly communication. The product itself was a bit disappointing; just a little bit. No complaints to Maats, but unfo... See more

Rated 5 out of 5 stars

Rented a road bike at Maats for a day. The time at Maats itself was perfect, the employees are all so sweet and friendly. The employees at their partner shop Chasse Patate were also very kind assisti... See more

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4.7

Excellent

TrustScore 4.5 out of 5

741 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Helpful and friendly staff

The staff was really helpful, not pushy at all but gave detailed advice on products I needed (I have no real biking experience) so it was really helpful and appreciated

Staff was also very patient with me as I tried a lot of different things on

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

The webshop is great, but the service in the shop ( Utrecht ) is also great. They will help you with advice and knowledge about their products. Always with a smile.

August 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

One item in sale I bought appeared to be out of stock. I received a friendly message offering me a comparable item, not in sale but with the same discount. Great service!

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Maats offers a speedy delivery and has a great variety of stuff in their shop. Can only recommend and will buy again.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Top Customer Service

The Maats team customer service has really been amazing. My wife and I visited the store in June and were so impressed by the employees. I purchased a jersey at the time, then crashed on my bike a month later and ruined it. The Maats team continued to be concerned for my recovery when I reached out and were incredibly responsive and helpful in getting me a replacement jersey. 10/10 would recommend this store to all my friends.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Maats

Thank you Maats! Love what you do and appreciate the nice thank you personal note you always provide to your customers! Ride safe and continue to inspire riders!!

July 28, 2023
Rated 5 out of 5 stars

Thanks for your quick and uncomplicated…

Thanks for your quick and uncomplicated order procedure!
Just simple and fast! Got my bib shorts in less than 4 days delivered to Switzerland!
Totally happy and satisfied with the service of Maats 🙏🏻 well done

July 27, 2023
Rated 5 out of 5 stars

Well worth a trip to the store

Made the long trip to the store in Utrecht to try on some some MAAP clothing to find out my size. Staff was very helpful with sizing and styling advice. Despite the fact that a lot of the items were not in stock or my size, the staff helped me decide on a bundle and guided me through the payment process, which arrived really quick. As an apology for the lack of inventory he even threw in a little extra freebie. Top service you only get from boutique stores, like this.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Swift experience

My order was processed quickly on the same day and delivered the next day! They also added a personal touch by adding a note!

July 4, 2023
Unprompted review

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