Edward Macaulay Joiners Reviews 18

TrustScore 4.5 out of 5

4.4

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Company details

  1. Joiner
  2. Double Glazing Installer

Written by the company

Kitchens Bathrooms Internal doors Double glazing Conservatory roof systems Composite doors Joinery services Home Improvement French doors patio doors


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18 reviews

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1-star

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Rated 5 out of 5 stars

Ed and team did a fantastic job…

Ed and team did a fantastic job converting our garage. We are very pleased with the result. We were staying in the house throughout but there was no mess. Communication was excellent. Even if there was a little delay due to various factors, we were sufficiently informed and put at ease. They even managed to procure the same flooring we have in the hallway to match and it now looks seamless. Highly recommend this very professional and friendly family business, and wouldn't hesitate to ask for their help again if I want any more work done in the house. Thank you again for the great work.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The team at Macaulay's were great from the start. Checking our old windows when we had an issue at Christmas to replacing our windows and doors. They allowed us to make changes and take our time deciding what we wanted. When it came to installation they were very accommodating with the date. On the days that they were here they arrived on time and treated our home with respect. They were incredibly tidy each day. We would recommend them. Thanks again for all your hard work and advice.

April 2, 2025
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you Fiona for your lovely review of our work, we truly appreciate it and have fed back your comments to the team

Rated 5 out of 5 stars

Safe as houses

Chris and Mike removed our old front door and replaced it with a cracking Newark Rock Door in anthracite grey. We are now the envy of our neighbours!

We were delighted by all aspects of their service. From helping us choose the door that was right for us, to working at pace on its installation, we couldn’t have asked for more. The guys couldn’t have been more helpful and we wouldn’t hesitate to work with them again.

Choosing tradesmen can be a bit of a lottery. But Edward Macaulay Joiners were safe as houses.

December 7, 2024
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you Paul, we very much appreciate you taking the time to review our services and we are delighted you had a good experience with us

Rated 5 out of 5 stars

Great install

We had Ed, Mike and Chris to replace our windows and doors as well as replace our internal doors, skirting and facings.
The install went as planned and installed to a very high standard.
Great to see a family firm installing high quality windows, doors, skirting and facings with great attention to detail.
Ed, Mike and Chris turned up when they said they would and the tidy up at the end of the day was treated with the same importance as the installation.
We have never had to call them back to fix anything and the products they installed are still looking good.

March 18, 2024
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you for taking the time to review our service and we are pleased you had such a good experience with us :)

Rated 5 out of 5 stars

These guys were so quick and…

These guys were so quick and professional. They did a fantastic job and were very friendly. I would recommend them to anyone that needs work done. They fitted new windows and doors in one day.

March 18, 2024
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you so much, and we are delighted you were happy with our service

Rated 5 out of 5 stars

Excellent experience. Highly recommended

We have used this company over the years for lots of different projects and have always been impressed by their attention to detail and the quality of their work. A real family business who obviously care about what they do. Over the years they've replaced a whole house set of windows and doors , built our conservatory then later the conversion to a sunroom and most recently replaced our kitchen. Highly recommended

November 26, 2024
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you for taking the time to review your experiences with us, and we appreciate the repeat business you have given us - we truly love what we do, and aim for 100% satisfaction every time

Rated 5 out of 5 stars

A quality family business

Ed and the guys have done numerous works for myself and my family, every time they have been very professional, on time, clean, tidy, respective of neighbours and the workmanship is second to none.
Would highly recommend the Macaulay family to carry out any work you need done.

February 10, 2025
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you Mr Winton, we appreciate your feedback and glad you have had such a positive experience with us

Rated 5 out of 5 stars

Family business that cares about their craft

I've had Macaulay's out for 3 jobs now - windows and kitchen fittings - and it's always a great experience at a fair price. They turn up on time, finish on time, and leave no mess. A family business that really cares about their craft 👍

January 27, 2025
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you very much for your review, it has been a pleasure working with you. We look forward to working with you again if you'll have us :)

Rated 5 out of 5 stars

Highly Recommend

We had a full kitchen refit completed to an extremely high standard by Edward Macaulay Joiners. Their excellent advice and attention to detail ensured that the kitchen had extra finishing touches. Mike & Chris went over and above to ensure we were happy with the job. Edward Macaulay Joiners were reliable and professional and I can’t recommend them highly enough.

November 1, 2024
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you Laura, we truly appreciate your lovely feedback and your time when reviewing your experience with us.

Rated 5 out of 5 stars

Amazing family business

Have used twice for glazing. Both times did an amazing job. Very friendly family company. Highly recommend.

March 14, 2025
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you for the lovely review, we are glad you have had good experiences with us and brought us back for your second project.

Rated 5 out of 5 stars

Know what they are doing.

Renovated the entire ground floor of my house. Big job. Did it fast. Did it well.

Would recommend if you are looking for quality work.

March 29, 2024
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you, we are glad you had such a good experience with us

Rated 5 out of 5 stars

Had a recent bathroom refurbishment…

Had a recent bathroom refurbishment done and highly delighted with the final result. Impressed with the working process with friendly and polite staff and solid working practices leaving our home clean and tidy at the end of each working day. Not the first time I’ve used the firm having the kitchen and double glazing replaced in recent years personally they are my first choice if I want a tradesman highly recommended

February 6, 2025
Unprompted review
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Reply from Edward Macaulay Joiners

What a lovely review and for having the confidence in us to engage us again for your second project. We very much appreciate the support.

Rated 5 out of 5 stars

Brilliant

Mike and the team fitted new front & back doors, windows and a new conservatory. They were always reliable, had competitive pricing, professional, and their work was first-rate.
Whenever we needed a slight adjustment or advice, they made themselves immediately available.
I wouldn’t hesitate to recommend them.

August 14, 2024
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Reply from Edward Macaulay Joiners

Thank you Nicola, we loved working on your project with you, and glad you had such a good experience with us.

Rated 5 out of 5 stars

Great service and support

Great guys and fantastic service from start to finish.

Michael came over a few times to check we were sorted and knew what we wanted. Recommended a cheaper alternative than what we thought we needed.

We had them replace all our windows and they sorted us out with laminate flooring throughout our downstairs.

Couldn’t be happier with the end result

Just need to get them to do the rest of the house next!

Highly recommended. Won’t use anyone else

December 10, 2024
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you for the lovely review. We are glad you are happy with our work and we look forward to working with you again in the future

Rated 1 out of 5 stars

Unreliable Disappointing

We booked Michael's company to do our Kitchen, bathrooms, wardrobes, knock down walls, rebuild walls, everything. We saw him in December and January, and everything was ok but then nothing. We booked a kitchen different from Michael's recomendation and he dropped us like a hot potatoe, took everyone with him, plumber, builder, electriction, plasterer everyone. He would not answer my calls, text messages, what'sapp nothing. In the end I had to ask a friend of his to contact him to call me. Only after contacting the firm did we get a reply. We have wasted weeks and months of him stringing us along, his cut from the kitchen people must have been a bloody good one, to drop a whole house being gutted and rebuilt. We now have to start from scratch. I would "NOT" recommend them to anyone.
As the saying goes, " what goes around comes around" I hope that is true, because you are a nasty piece off work

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

I would not hesitate to recommend…

I would not hesitate to recommend Edward Macaulay joiners to carry out work for you. I had a great deal of work carried out by the guys. Mike and Gary were fantastic and came up with some great ideas. Very polite, professional and constantly cleaned up after them. Great company great competitive prices and a great team.

December 9, 2024
Unprompted review
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Reply from Edward Macaulay Joiners

Thank you for your lovely review, and We really appreciate you choosing us. The team have loved working on your project and love the transformation too.

Rated 5 out of 5 stars

Great service

Replaced my mother-in-law’s large front window this week- she is thrilled with it.
She was impressed by the above and beyond service.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Good reliable joiners.

I've just had this company in to replace my windows and doors.
From the first contact with them through to the end of job they have been fantastic.
The email communication was clear and detailed keeping us informed of when the work would be quoted, then when it would be carried out, the name of the on-site contact, the number of vans to expect and so on.
They TURNED UP WHEN THEY SAID unlike a lot of other trades I've tried to get hold of recently.
The work was carried out on time and they cleaned up afterwards.
Very pleased with them and would recommend them to anyone.
Great job.

July 3, 2024
Unprompted review

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