Well laid out web page, quick response to my enquiry, prompt diagnosis of problem, prompt quotation. Unit fixed in short time as promised. Returned securely. Unit been working correctly for 3 weeks, w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are the UK’s leading MacBook repair specialists, and one of the only companies in the UK which only repairs MacBooks; we don't fix anything else. WHY CHOOSE US? 10+ years of experience fixing just MacBooks | 2000+ 5 star reviews across review platforms | All repairs include insured & tracked delivery both ways mainland UK | Free diagnostic with no fix, no fee (no charge, even for P&P, if not proceeding or not fixable - exclusions apply, see website) | Liquid damage repair specialists; we fix what other shops cannot | Component level logic board repairs carried out in house | Screen panel only replacements to preserve your original aluminium lid | 12 month warranty on all repairs. Transparent, easy to access pricing on our website. Please contact us for a quote if needed!
Contact info
92 Papyrus Road, PE4 5BH, Peterborough, United Kingdom
- 0333 577 0622
- enquiries@macbook-repairs.co.uk
- macbook-repairs.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MacBook keyboard replacement ( liquid damage)
Excellent service and price. Considered doing the repair myself but the price was so good decided it was not worth the risk. All of the excellent reviews are entirely justified.
Liquid Damage / Water Recovery Service
After spilling a tiny bit of coffee laced with honey, on my 2015 MacBook Pro keyboard it stopped functioning properly. Apple Support were no help.
I was at my wits end looking for somewhere to fix it for over a month, and other repair services also didn’t want to know either and we’re not interested as my Mac was nearly ten years old.
I finally found eFIX, who only specialises in fixing MacBooks; when I read their reviews from their customers, I decided that this was the company to fix my Mac; I was very wary about sending my computer via the post, I rang them and they said that the would send me pre-paid packaging which I could purchase on their website…Best decision that I have ever made!
They completely replaced the keyboard and tidied up other minor issues, the Liquid Damage / Water Recovery Service was £160, a price I am very happy
With, I am so grateful that I found them.
Does what it says on the tin
Does what it says on the tin: easy to send my macbook, quick excellent repair, macbook retuned in 100% working order for a reasonable price. Will definitely use them again if I damage it again.
Highly recommended
Highly recommended - very speedy, and kept me updated regularly with the progress of the repair. They were also very thorough, and spotted a couple of additional issues unrelated to my original issue, which they offered to fix for a reduced price.
very good communication and delivery
very good communication and delivery, and fixed my laptop,
Brilliant speedy service
Brilliant speedy service.
Had Macbook Air A1466 originally purchased Nov 2014 that was not powering on.
Contacted eFix (alias macbook-repairs) on 14 April 2025 and received an email with a label to post to them the same day for diagnostic test. eFix received the macbook by lunch on 15 April. Reported logic-board repair needed (£160 incl. VAT and shipping). Authorised end 15th April.
16:06 16th April eFix reported repair success and also offered to repair 2 worn key-caps for £5. Paid by end of day. Due to easter, return delayed until 22 April. Received back lunch 23 April.
Took my sons old MacBook to efix ltd…
Took my sons old MacBook to efix ltd very professional and polite went through everything with me very quick and efficient
I wish all companies were like eFix
I wish all companies were like eFix. It takes a leap of faith to send a laptop off to be repaired. I took that leap having read their consistent 5 star reviews.
I couldn't be happier with their sevice.
Fabulous communication straightforward, honest and responsive.
Great prices for top quality repairs.
When I needed to use them for a second time for a non-related issue - my laptop this time was beyond repair. They only charged me a small fee for a report of the damage that I requested - and they were so patient and helpful when the laptop needed to be collected by couriers to go my insurers.
Thank you eFix.
Highly highly recommended!
On time and Excellent repair
Efficient and most importantly Mac is completely repaired and done precisely on schedule - thank you
Great Communication from start to…
Great Communication from start to finish ,
Repair bill was more than half the price quoted from Apple .
They make it so easy to send in your Mac telling you how to do it safely
Would definitely use again
Impeccable service
Impeccable service by eFix Ltd on my MacBook Pro.
Excellent service
I got my late 2013 MacBook Pro repaired with an absolutely fantastic service! It required a logic board repair, which isn’t something any other company can easily do. In fact, I never thought my Mac can be repaired since even Apple turned me down. Therefore, I ordered a free insured postage provided by efix, and shipped it to them. I got notified once my machine arrived. Reece from efix communicated with me from the very beginning with top professionalism. I got an update frequently. Therefore, I had a clear picture about the state of the repair. My Mac needed extra battery too, which was offered with a decent discount. The price was clearly communicated with me. They proceeded with repairs only when I gave them green light. Lastly, the Mac was well packaged and delivered pretty much next day. I would recommend efix any time any day. Thank you!
Fast Repair & Great Communication
Cannot recommend enough. Sent my MacBook in for repair due to liquid damage. Reece was super helpful in sending an initial quote, kept me updated the whole way through with necessary & optional repairs etc. Received my laptop today and it honestly looks brand new. Such a reasonable price for the repairs I needed, with a quick turnaround.
Thank you!
Excellent service
Excellent service! Sent in a completely dead 2019 MacBook Pro and they were able to bring it back to life, and it now works perfectly. Simple and fast process. Very reasonably priced in my opinion, especially compared to Apple's own repair prices.
A really good service at a reasonable…
A really good service at a reasonable price and speedy turnaround. It doesn't get much better. I would have no hesitation in using them again and recommending them to others.
Flexgate repair
Ive just had a Flexgate repair to my 2017 Macbook Pro. Totally seamless experience with exemplary customer service and my Macbook was returned looking like new! I was kept informed throughout the process and the repair was completed within a few days I cannot recommend these guys highly enough and wont hesitate to use them again should the need arise..
Cannot recommend this company enough
Cannot recommend this company enough. I water damaged my Mac (idiot) and was quoted around £800 to repair it by a certified Apple refurbisher. My Mac is a 2020 model so it just wasn't worth it, I spotted eFix online and put my faith in them. From the start Reece was so communicative, emailing at every step to keep me updated on the status of my repair. Just had it returned today and it looks better than it did previously! And of course is all fixed, for a much more reasonable price than I was quoted by Apple. Thank you so much for the amazing work you've done, can't thank you enough.
Great guys to deal with
I recently asked eFix to renew the battery in my 2014 Macbook Pro. They did this quickly and efficiently, and were very responsive to my questions. They even checked and cleaned the thunderbolt ports for free when I mentioned that they seemed unreliable. Highly recommended.
Just wonderful and very helpful
Just wonderful and very helpful. Thank you
Exceptional service
Exceptional service. I have had two MacBooks repaired by eFix, one needed a new screen as I cracked it by shutting the cover with something lodged in the hinge area, the other was a battery replacement and to replace a crackling speaker. The worrisome aspect of posting off one's Mac is in fact faultlessly handled due to the pre-paid label Post-Office drop-off arrangement eFix provides. Both computers returned within a matter of days in perfect working order. Highly recommended.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








