MacBuyBack Reviews 

Easy, good communication, reliable, quick payment

If I could give more than 5 stars I would, I can’t rate MacBuyBack highly enough! Great communication and very competitive rates. Thank you!

Amazing, clear, helpful at all stages. I was so impressed with the price compared to other sites and how easy it was to send back the item and get a price online. Well done Mac Buy Back!

Really great service. The pick up was quick, constant updates, paid what they first quoted and money was in bank the day they said. Very happy with this company.

Competitive pricing and excellent communication, they kept me in the loop throughout the trade in process. A bonus £50 gift card to spend on their sister site is lovely too.

Very straightforward transaction and excellent communication. MacBuyBack provided a competitive price for my Mac mini, sorted all the courier collection and paid the money when they said they would. If you have an old Mac and want to give it a new home and earn a bit of cash, recommend these guys.

Customer service already responded promptly and were helpful throughout. They made getting MacBook to them very easy and they provided a better quote than all of their competitors. Would thoroughly recommend and will be using them again.

The process was easy and the price for the mac was clear before sending it off which provided peace of mind.

The initial emails went into my junk folder so that's something to look out for.

They are prompt efficient and honest. I would use them again if necessary.

This is the second Mac I've sold to MacBuyBack. Again it was an excellent experience.

Well priced quote compared to other buyback businesses. Good communication for item collection and once it had been received. Would be a 5 star rating if company also provided appropriate packaging for sending device to them.

Excellent service; prompt response and payment, fair pricing

A smooth and efficient service from collection to payment and communication. Thanks for a straightforward and pleasant transaction. Recommended trader.

I was looking for somewhere to sell my macbook as I wasn't really using it anymore. After searching a LOT of websites, this company offered the best price by almost £100. The whole process was so easy, communication great and a week later I've got full payment into my account. Would highly recommend and thank you for a seamless experience selling.

Fast, professional and friendly service - probably the best buy back service for Apple computers that I have used over the years. They are good to their quotes and don't find faults to then devalue the offer made. Will use again for sure!

Registered my Mac Mini on the website answering all the questions honestly (you do need to have all your device specifications to hand) and received an instant quotation. Once submitted, I received an email acknowledgement, followed by a further email 6 working days later giving me specific instructions on how to pack the device and options on how to return. I chose to return via ParcelForce and was e-mailed a pre-paid label the next day. Dropped the device off at my local post office and received a courtesy email 2 working days later confirming it had been received and requesting my bank account details. MacBuyBack sent another email 4 working days later confirming payment had been made to my account. Overall, very happy with the service and the communication throughout.

This is my first time using MacBuyBack to trade in my laptop and turned out to be a very hassle free and reliable experience.

One thing, I do wish they had their customer details form built into their website when requesting a quote rather than emailing it after the fact, but other than that, the experience went very smoothly.

Good price offered. No fuss. Will use again.

Sending your device into a reseller always carries an element of risk, however unlike the likes of musicmagpie etc, I think selling through macbuyback is more like using a smaller independent shop and the service is noticeably better. Received an email to confirm they'd received my macbook, and they paid out the agreed price within their specified timeline. No messing about, I graded it as per their descriptions on their website and they agreed. Great experience all round.

10/10 service! All went smoothly and money was in account instantly! Will use again.