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Mac Duggal Reviews 452

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TrustScore 4.5 out of 5

4.5

Women's Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 352 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the dresses, noting their beauty, elegant designs, and excellent tailoring. Many consumers also highlight the exceptional customer service, describing it as responsive, helpful, and accommodating, making the overall ordering process smooth and stress-free. However, some customers expressed dissatisfaction with the return policy, citing issues such as restocking fees, unrefunded shipping costs, and unclear instructions. A few people also mentioned receiving dresses with minor defects or that did not match the online description, though these instances appear to be less common.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the outstanding quality and... See more

Return policy

Customers had ambiguous experiences with the return policy. Many reviewers found the return process easy,... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers praise the stunning... See more

Customer service

People report positive experiences with customer service. Many reviewers highlight the helpfulness,... See more

Order

Reviewers highlight positive aspects of the order process. Customers frequently praise the speed and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After eleven years together, and closing in on 60 years old, we wanted to get married without any fuss. Just the two of us was perfect. We chose to get married in Las Vegas. We got married at the Pari... See more

Rated 5 out of 5 stars

Everything from quality of products to expeditious customer service response and a smooth return and/or exchange process. I only wish I had more events, galas & balls to attend so that, I can co... See more

Rated 5 out of 5 stars

Even though your website would not accept my exchange request for a couple of days; when you did recognize my email, your response for my request became immediate and thorough. I love my dress and am... See more

Rated 4 out of 5 stars

I love this company. I encountered a damaged garment and it took about week to get a response. The problem is still being resolved. I needed the outfit for a special occasion, so I ordered another... See more

Company details

  1. Women's Clothing Store

Written by the company

Mac Duggal began as a Women's occasion designer 30 years ago with just 10 dresses. Today the brand designs 1000s of evening gowns and cocktail and party dresses sold across major department stores and boutiques around the world. With a vision to make every women feel beautiful. We sell dresses in size 0-24 on our website with a broad selection from wedding guest and modern mother of the bride to prom and the perfect party dress. In 2024 Mac Duggal launched Women's ready to wear clothing and handbags in the same signature quality and design.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

452 reviews

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Replied to 51% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

From start to finish

From start to finish, I had wonderful communication emailing back and forth with an associate. Any questions I had were answered. Overall, this was just a wonderful experience. My order was packed up and ready to go within a day or so of ordering. Lately, it's been very hard to find such personal and caring assistance.
Thanks for everything

March 8, 2026
Rated 5 out of 5 stars

Mac Duggar was great

Mac Duggar was great. The dress I ordered was beautiful- but too small for me, unfortunately. The company was very supportive with the return and I was refunded quickly. Definitely would recommend the high quality dresses from here.

February 26, 2026
Rated 5 out of 5 stars

Considerate

Considerate, treat customers like they matter, professional and thorough with beautiful products

February 27, 2026

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