I was made welcome in the Glasgow shop and offered very helpful advice, to the extent of being measured by a member of staff in spite of the fact that the trousers I was looking at were only available... See more
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Review summary
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The staff at the Glasgow Bath Street store were absolutely superb. From start to finish, they were so friendly, attentive, and went above and beyond to make sure everything ran smoothly for our big da... See more
Company replied
Absolutely fantastic experience every single time. Excellent online service and absolutely unmatched service in store. Wouldn't consider going anywhere else. Walk out every time with a smile on my fac... See more
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Company details
Written by the company
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Written by the company
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Contact info
2 Dawson Road, G4 9SS, Glasgow, United Kingdom
- 0141 280 3398
- macgregorandmacduff.co.uk
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect quality ex hire Lomond Jacket…
Perfect quality ex hire Lomond Jacket grey, as new - ex hire only noticeable via thickness of the tweed (I think the made to measure may be a tad lighter, but for winter this is fine!)
December 23, 2025
Reply from MacGregor and MacDuff
Hi Martin,
Thank you for the great review! It's lovely to hear you are happy with the quality of your ex-hire jacket!
Kind Regards,
Rachel
Kilt purchase
Perfect and just as described. Spoke with staff prior to purchase. Gave good advice and offered free asjustment of kilt and opportunity to return.
Would highly recommend.
December 19, 2025
Reply from MacGregor and MacDuff
Hi Mr Cunningham,
Thank you for your wonderful review! We're delighted you're happy with the kilt. Your recommendaton means a lot to us!
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Janice,
Thanks for your kind words! We're pleased to hear you appreciated our professional service and hope to see you again.
Kind Regards,
Rachel
Always a 10/10 service
Always a 10/10 service, in every way. Reliable, high quality products and exceptional customer service.
December 18, 2025
Reply from MacGregor and MacDuff
Hi Jonathan,
Thank you for the fantastic feedback! We're thrilled to hear you are happy with our service, quality and reliability!
Kind Regards,
Rachel
Fast efficient service
Fast efficient service. Was kept informed via email of the progress of my order specifically as it would be delivered in 2 stages as one item was custom made to order.
December 19, 2025
Reply from MacGregor and MacDuff
Hi Bryan,
Thank you for your lovely review! We're glad you found out service fast and efficient, and that keeping you updated throughout your order made the process smooth. We hope you enjoy your items!
Kind Regards,
Rachel
Very responsive customer services and…
Very responsive customer services and the kilt ordered (which was a birthday present for our son) arrived before Christmas and was here when he arrived. Lovely kilt - well made and great selection of ‘KERR’ tartans to choose between- the Kerr clam&s Ancient Hunting tartan is fabulous!
December 19, 2025
Unprompted review
Reply from MacGregor and MacDuff
Hi,
Thank you so much for your lovely review! We're delighted the kilt arrived before Christmas amd that you are pleased with the quality and tartan selection. The Kerr Hunting Ancient is a really beautiful choice and we hope you son enjoys wearing it!
Kind Regards,
Rachel
quality products well delivered
December 23, 2025
Reply from MacGregor and MacDuff
Hi Alan,
Thanks for the great review! We're delighted you loved the quality of the products and everything arrived smoothly.
Kind Regards,
Rachel
Ties and pocket squares
I got myself 2 ties (Tarbert Green tweed, and Exclusive Orban Mist) and 2 pocket squares (Monaghan country and Hebridean Loch Herringbone), some of which are made to order.
Jen was easy to communicate with and the lead time was much shorter than expected.
The quality of the tartans is amazing, and a joy to hold/touch.
December 18, 2025
Reply from MacGregor and MacDuff
Hi Ash,
Thank you for the wonderful review! We’re so glad you’re enjoying your ties and pocket squares, and that the quality and feel of the tartans stood out. We’ll be sure to pass your kind words on to Jen.
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Tom,
Thanks so much for the great feedback! We’re happy to hear you appreciated our fast service and product selection.
Kind Regards,
Rachel
Lovely colours to the ties
Lovely colours to the ties, exceptionally well-made - and delivered well before their expected delivery dates. Great service.
December 22, 2025
Reply from MacGregor and MacDuff
Hi Stephen,
Thanks for your lovely review! We're pleased to hear you love the ties and glad we could get them out to you earlier than expected!
Kind Regards,
Rachel
Reply from MacGregor and MacDuff
Hi Ian,
Thanks for your great review! Glad we could get the order out to you earlier than planned.
Kind Regards,
Rachel
Fantastic service from MacGregor & MacDuff.
The Ghillie Brogue boots I ordered were of exceptional quality, and just what I need for attending a woodland wedding next year. The service I received was also top notch, my order was slightly delayed due to ordering a clan kilt pin on the same order. I was advised that clan items were made to order & would delay receipt although they were willing to post the items separately if needed. I decided to wait until both items could be delivered together & I was kept informed all through the order to delivery process with both items being delivered in time for Christmas. I will certainly use MacGregor & MacDuff again!
December 15, 2025
Reply from MacGregor and MacDuff
Hi Wayne,
Thank you for the wonderful review! We are so pleased to hear that you are happy with the ghillie brogues and kilt pin ordered and that we were able to have these arrive in time for Christmas.
Kind Regards,
Kayleigh
Excellent service
Excellent service. Great range of tartans, clear communication on delivery and great quality. Really quick turnaround, too!
December 19, 2025
Reply from MacGregor and MacDuff
Hi Hal,
Thank you for your kind words! We are so happy to hear you are pleased with the tartan flashes and the service required from our team.
Kind Regards,
Kayleigh
Excellent communication
Excellent communication, with my order produced within a tight timescale (Xmas present). Delighted with the beautifully made tartan braces. Highly recommend.
December 18, 2025
Reply from MacGregor and MacDuff
Hi Elizabeth,
Thank you for the wonderful review! We are so happy to hear you are pleased with the tartan braces and we were able to have these arrive in time for Christmas.
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Laura,
Thank you for the lovely review! We are so pleased to hear you are happy with the tartan pocket square.
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Robert,
Thank you for the lovely review! We are so happy to hear you are pleased with the Ex-hire Kilt.
Kind Regards,
Kayleigh
Bought an ex hire jacket and it’s in…
Bought an ex hire jacket and it’s in good condition and a great price.
December 17, 2025
Reply from MacGregor and MacDuff
Hi Lorraine,
Thank you for the kind review! We are so delighted to hear you are pleased with the Ex-hire jacket.
Kind Regards,
Kayleigh
Excellent prompt service
December 12, 2025
Reply from MacGregor and MacDuff
Hi Brian,
Thank you for the great review! We are happy to hear you are pleased with the service and product received.
Kind Regards,
Kayleigh
Excellent service
Excellent service. We measured ourselves and they called to confirm our figures. After some guidance and a remeasure the whole kilt outfit fits perfectly. very well made with high quality materials. Could not be happier. Thank you so much.
December 16, 2025
Reply from MacGregor and MacDuff
Hi Caroline,
Thank you for the lovely review! We are delighted to hear you are happy with the kilt outfit and that our staff were able to assist with the measuring process.
Kind Regards,
Kayleigh
Generally a great experience but
Generally a great experience, the downside is that after placing an order a mail is sent saying we will be in touch soon about your order, but there is silence. What the site doesn't tell you is that the product isn't a stock item so you need to wait. If on placing the order you were told that the items on order were not in stock then the silence would have been more acceptable.
December 15, 2025
Reply from MacGregor and MacDuff
Hi Kenneth,
Thank you for the feedback! We’re happy to hear you had a good experience overall, but we apologise that the website was unclear on the items not being in stock. We will look into how to make this process easier.
Kind Regards,
Kayleigh
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