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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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3.4

All reviews

(2)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

Questionable service

We had to cancel order after 20min when it was placed by a mistake so Machines 3D Team immediately responsed and canceled it. We contacted them several times after with no result. 2 weeks past but still there is no response from them at all.
Only when we published our bad experience reviews on several platforms got money back.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service, quick shipping

Ordered a Bambu Lab X2D 3d printer from them and everything arrived perfectly and quickly.

Only thing I could point at for improvement was providing alternative shipping options as FedEx & UPS are providers that charge an additional ~10-15% on top of the total cost because of their outrageous fees.

April 29, 2026
Unprompted review

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