Mackie Direct Reviews 193

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just received my first order from Mackie Direct. I was doing some last minute panic craft buying and they had what I needed in stock and said the order would be dispatched same day if placed by 10am.... See more

Company replied

Rated 5 out of 5 stars

This is a family run business, where the most important thing is Customer Care. Gary & Amanda go out of their way to make every order perfect. Gary will often show you how to complete various items... See more

Company replied

Rated 5 out of 5 stars

Ordered from Mackies quite a few times now and the services is aways impeccable. Lovely items, super quick delivery, cannot fault them at all. Made a call this morning to make a few enquiries and the... See more

Company replied

Rated 5 out of 5 stars

Always a speedy delivery with mackie direct. Parcels are always packed with care & they always send a packet of sweets with the order which my son loves. The quality of their items are brilliant & the... See more

Company replied

Company details

  1. Craft Store

Written by the company

We are a UK supplier of dye sublimation blanks,uv printed items,acrylic cutting and sublimation prints and DTF printing.We pride ourselves on having great customer service and order dispatch times. Always willing to help our customers who are at the forefront of our business. You can also see us on Facebook where we have a group with a large membership with friendly and knowledgeable members @MackieDirect


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Amazing service

Amazing service
Super quick turnaround
Fantastic choice with great prices
Always happy to answer questions.

February 27, 2024
Unprompted review
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Reply from Mackie Direct

Thanks for leaving us a review, we really appreciate it

Rated 5 out of 5 stars

Great company

Great company go that extra mile to make sure you receive you goods promptly nothing to much trouble always helpful

February 8, 2024
Unprompted review
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Reply from Mackie Direct

Thank you for buying from us.

Rated 5 out of 5 stars

Outstanding company that goes out of…

Outstanding company that goes out of their way to help you . Dispatch times are amazing .. So helpful with any questions and contactable by telephone.
I look forward to my bag of sweets in every order such a lovely touch .

February 27, 2024
Unprompted review
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Reply from Mackie Direct

Thank you for your kind words and for taking the time to leave a review

Rated 5 out of 5 stars

Fantastic Supplier

I've been using Mackie for a while now, every order has been despatched next day sometimes same day. I've never had a problem with any order. Customer Service is exceptional. Fantastic supplier

February 1, 2024
Unprompted review
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Reply from Mackie Direct

Thanks for buying from us and we are glad you like what we do

Rated 5 out of 5 stars

Excellent customer service

This Company really do value and look after their customers. Nothing is too much trouble. Orders are processed quickly and dispatched the fasted I have noticed!
Their products are good quality and you will always find new products coming in.
Your one stop place for all sublimation needs.
My go-to place for over 12 months now

February 27, 2024
Unprompted review
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Reply from Mackie Direct

Thanks for your review of what we do.We look forward to seeing you when you collect your next order

Rated 5 out of 5 stars

Only found Mackie direct a few months…

Only found Mackie direct a few months ago . We absolutely love there products. Delivery is super fast and usually the next day. A bonus is the packet of haribos in the order . A definite 5 stars from us.
Cass and Tania
Davies Designs

February 27, 2024
Unprompted review
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Reply from Mackie Direct

We thank you for supporting us and we appreciate your custom

Rated 5 out of 5 stars

Mackie Direct are amazing ...

Been ordering from Mackie Direct for maybe a year or over now they are amazing .
Products are great quality and always quick with delivery and getting orders out ..
I follow the Facebook page and it's amazing with all the items they offer and they are always great with communication on there .. and helping people if they need it .. thank you guys for creating such a great business .. Will always be a customer ❤️

August 31, 2023
Unprompted review
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Reply from Mackie Direct

Thanks for taking the time to post a review as it means a lot to us

Rated 5 out of 5 stars

Fantastic company!

I have been buying from Mackie Direct for about 6 months now. The quality of the products is really high and the quick turnaround is fantastic. Never had a problem and always good communication. Would highly recommend 😊

August 25, 2023
Unprompted review
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Reply from Mackie Direct

We hope to keep serving you as we appreciate you buying from us

Rated 5 out of 5 stars

I have ordered a few items…

I have ordered a few items from this company now and one of the reasons I was prompted to leave a review is because I ordered a last minute few items about 5pm, shortly after it was marked as completed and then I received an email from Royal Mail in the evening to say it will be delivered the next day. So happy with the level of speed and efficiency. Thank you.

July 26, 2023
Unprompted review
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Reply from Mackie Direct

Thank you for your kind review

Rated 5 out of 5 stars

A* Customer service

I had to email Mackie direct about an issue i had and see if they could help (the issue 100% my fault/user error). they went above and beyond to help me. Really pleasent company to deal with!

April 1, 2023
Unprompted review
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Reply from Mackie Direct

We try our best to help our customers and thank you for buying from us

Rated 5 out of 5 stars

Great service

Haven't received my order yet but couldn't believe how quick it was dispatched. I'm sure there items are as good as there service .100% be ordering more 😉

February 5, 2023
Unprompted review
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Reply from Mackie Direct

Hope to serve you again

Rated 5 out of 5 stars

If you new to crafting and have no idea like me

I am new to the crafting world and was very nervous spending money on blanks as I didn’t have a clue what I needed.
I looked at lots of companies and found Mackie Direct to be very reasonable priced.

I thought ok let’s get a few bits.
Wow!! is all I can say. They speedy delivery for a start, came so quick.

The blanks themselves are such good quality. I absolutely love them. I can not fault anything about this company.

But the best part of the package is the little bag of sweets they put in your order. What a lovely touch.

So if you are looking for an amazing company for good quality goods then this is the company for you.

August 5, 2022
Unprompted review
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Reply from Mackie Direct

Thank you for your wonderful review

Rated 5 out of 5 stars

Absolutely the most reasonable and…

Absolutely the most reasonable and reliable company I deal with. Nothing is too much trouble and their customer service is just amazing!!

August 4, 2022
Unprompted review
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Reply from Mackie Direct

Thanks for leaving a review about us and our service

Rated 5 out of 5 stars

Amazing products

Amazing products, only supplier i use now. Fast delivery, would definitely recommend. Thank you so much

August 4, 2022
Unprompted review
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Reply from Mackie Direct

Hi,thank you for taking the time too leave a review

Rated 5 out of 5 stars

Beautiful products really amazing…

Beautiful products really amazing quality. Service is exceptional always my go to supplier would highly recommend. Thank you for being amazing

August 4, 2022
Unprompted review
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Reply from Mackie Direct

Hi,thank you for leaving a lovely review

Rated 5 out of 5 stars

Fab prices

Fab prices, brilliant delivery, and amazing service thank you so much xx

August 3, 2022
Unprompted review
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Reply from Mackie Direct

We appreciate your feedback

Rated 5 out of 5 stars

Have brought the majority of products…

Have brought the majority of products from Mackie Direct - quick delivery, very helpful and love the little sweetie pack. Totally recommend and will be ordering more

August 3, 2022
Unprompted review
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Reply from Mackie Direct

Thanks for giving us your time and for leaving a review, we really appreciate it

Rated 5 out of 5 stars

My go to Supplier for all sublimation…

My go to Supplier for all sublimation items. 5* customer service, local for me so easy to pick up. Gary and Amanda are so lovely, even packing sweeties with the order but most of all, top quality items! 100% recommended!

August 3, 2022
Unprompted review
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Reply from Mackie Direct

Your review means a lot too us and thank uou for buying from us

Rated 5 out of 5 stars

Absolutely amazing business

Absolutely amazing business. Quality of products is second to none, communication and delivery is A*. Thank you so much for my order can't wait to purchase more.

August 3, 2022
Unprompted review
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Reply from Mackie Direct

Thank you for liking our products and for leaving a review

Rated 5 out of 5 stars

Mackie Marvellous!

Used this company a couple of times and I'm never disappointed with their service and prices. The quality of their items are excellent and their turnaround times are generally really quick. They often post updates on turnaround times and stock updates

August 2, 2022
Unprompted review
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Reply from Mackie Direct

Hi,thank you for taking the time to give us a review

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