Mackie's of Scotland Reviews 25

TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

A very nice Ice cream.with a decent range of flavours.made using natural ingredients.always a staple supermarket purchase in our house since Kelly’s of Cornwall was brought by Froneri and turned in an... See more

Rated 1 out of 5 stars

Mackies Honeycomb ice cream tub has no flavour and barely 5 tiny bits of honeycomb in it, for a litre of ice cream is absolutely poor, ice cream taste like poor Mr Wippys. Won't ever being wasting mon... See more

Company replied

Rated 5 out of 5 stars

I had a couple of purchases where vanilla tasted sour. I’m very sensitive to sour taste and don’t eat cheese. As this is my favourite ice cream I bought again last week and absolutely delicious.... See more

Rated 1 out of 5 stars

Just tried Mackie's cream of scottish vanilla easy scoop ice cream for the first time. I mistakenly thought they had rebranded their Traditional real dairy ice cream to that. Quite frankly when I op... See more

Company replied

Company details

  1. Chocolate Shop

Written by the company

Scottish ice cream and chocolate manufacturers based on the family farm in Aberdeenshire. Powered by renewable energy, making ice cream from "Sky to Scoop". Making simple delicious.


Contact info

2.8

Average

TrustScore 3 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great Chocolate bars.

Great Chocolate bars.
Smooth and have a great surface gloss. Easily a match for the chocolate made by much bigger companies.
I love the Mint and Orange (although could be made better without the crunchy pieces) and closely followed by the Milk Chocolate.
Any chance of a Strawberry bar?

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great ice cream.

Great ice cream.
I love the different flavours, including the regional ones not seen outside of Scotland. Always looking very colourful in the ice cream counter, making them stand out against competitors.
The fruit sauces taste amazing and really fresh and fruity, adding a depth to the flavour of the ice cream. Presentation looks good, but it doesn't last long in our house to appreciate it enough.
Raspberry Ripple always looks amazing, globs of ripple throughout every scoop and the Scottish Tablet is out of this world.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

What happened to this product? Used to be really good.

I think this is the first time I've not finished a serving of ice cream. No real flavour, texture wrong and too sweet. Also noticed the packaging is cheaper. Thinner plastic that cracks easily in the freezer.

April 9, 2026
Unprompted review
Mackie's of Scotland logo

Reply from Mackie's of Scotland

Good morning
We’re really sorry to hear about your experience—that’s not what we aim to deliver. We appreciate you bringing this to our attention. Please contact us at mackies@mackies.co.uk, and we can resolve this for you.
Kind regards
Mackie's

Rated 1 out of 5 stars

This ice cream was always a family…

This ice cream was always a family favourite but unfortunately the quality is no longer there. I will no longer be purchasing this product.

April 5, 2026
Unprompted review
Mackie's of Scotland logo

Reply from Mackie's of Scotland

Good morning
We’re really sorry to hear about your experience—that’s not what we aim to deliver. We appreciate you bringing this to our attention. Please contact us at mackies@mackies.co.uk, and we can resolve this for you.
Kind regards
Mackie's

Rated 1 out of 5 stars

Ice cream tub has no Flavour

Mackies Honeycomb ice cream tub has no flavour and barely 5 tiny bits of honeycomb in it, for a litre of ice cream is absolutely poor, ice cream taste like poor Mr Wippys. Won't ever being wasting money on this brand again

April 5, 2026
Unprompted review
Mackie's of Scotland logo

Reply from Mackie's of Scotland

Good morning
We’re really sorry to hear about your experience—that’s not what we aim to deliver. We appreciate you bringing this to our attention. Please contact us at mackies@mackies.co.uk, and we can resolve this for you.
Kind regards
Mackie's

Rated 1 out of 5 stars

Mackie's cream of scottish, more like cold margarine.

Just tried Mackie's cream of scottish vanilla easy scoop ice cream for the first time. I mistakenly thought they had rebranded their Traditional real dairy ice cream to that.
Quite frankly when I opened the tub and saw this sickly yellow ice cream, I thought about throwing it straight into the bin. However, given how much I like their Traditional ice cream I gave it a try. Oh boy, wished I had gone with my first instinct. It tastes so bland, you neither get any real vanilla taste or any dairy taste. It's so synthetic and an abuse to any taste bud.
Quite simply avoid the easy scoop. It's disappointing enough that the Traditional has lost some of its creaminess over the last few years, but this easy scoop takes the biscuit.

April 1, 2026
Unprompted review
Mackie's of Scotland logo

Reply from Mackie's of Scotland

Good morning
We’re really sorry to hear about your experience—that’s not what we aim to deliver. We appreciate you bringing this to our attention. Please contact us at mackies@mackies.co.uk, and we can resolve this for you.
Kind regards
Mackie's

Rated 2 out of 5 stars

Bought the chocolate chips mackies ice…

Bought the chocolate chip mackies ice cream today. Usually im very satisfied the products from mackies scotland, however this time I am unfortunately not. Im not not even lying, I ate half the tub and only 2 chocolate chips. Not happy. #justiceformyicecream

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

A very nice Ice cream.with a decent…

A very nice Ice cream.with a decent range of flavours.made using natural ingredients.always a staple supermarket purchase in our house since Kelly’s of Cornwall was brought by Froneri and turned in an oily mess.recommended

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Back to usual delicious flavour.

I had a couple of purchases where vanilla tasted sour. I’m very sensitive to sour taste and don’t eat cheese. As this is my favourite ice cream I bought again
last week and absolutely delicious.
Keep up good work.

I love this product as not too sickly and great flavour.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Vulgar

Disgusting icecream.
It claims its raspberry ripple but is the most bland vanilla ice you have ever tasted.
Looks nothing like photo on the tub and not at all correct write up description, I will never be buying this brand again.
We thought it was that awful that it has gone in to the rubbish bin now.

November 7, 2025
Unprompted review
Mackie's of Scotland logo

Reply from Mackie's of Scotland

Thank you for letting us know about your experience with our Raspberry Ripple ice cream. We’re disappointed to hear that the product didn’t meet your expectations in flavour or appearance, as this isn’t the standard we aim to deliver.

We’d really like the opportunity to investigate what went wrong. If you could contact us at mackies@mackies.co.uk
with a few details, our team will look into the matter properly.

We appreciate you taking the time to share your thoughts, and we’re sorry that this was your experience.

Rated 1 out of 5 stars

Absolute bottom of the pit ice cream

Absolute bottom of the pit ice cream. The Honeycomb is void of Honeycomb completely tasteless the company should be prosecuted by Trading Standards for misleading advertising and for marketing the worst ice cream on the market.

October 25, 2025
Unprompted review
Mackie's of Scotland logo

Reply from Mackie's of Scotland

We take comments like this seriously and would appreciate the chance to look into it further. If you’re willing, please email us at mackies@mackies.co.uk so our team can properly investigate.

Thank you for sharing your feedback - it helps us ensure our products meet the standards our customers expect.

Rated 1 out of 5 stars

Tasted artificial

I bought a pack of the mini tubs of ice cream to give it a try I wish I hadn't the vanilla one tastes artificial even though it's got natural ingredients I won't be buying it again

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Best ice cream ever

I don’t know how they do it but this ice cream is the best I have ever tasted! It’s so creamy and I can’t stop buying it at my local Tesco!! I mainly buy the blue tub but need to try more flavours as I’m sure they’re all amazing!

September 10, 2024
Unprompted review

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