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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the gloves, noting their comfort, fit, and stylish design. Many consumers also highlight the excellent delivery service, emphasizing its speed and efficiency. The customer service team is frequently commended for their helpfulness and prompt responses, making interactions smooth and satisfactory. However, some customers experienced issues with delivery, including parcels being misdirected or delayed due to customs problems. A few people also received products with initial defects, though they noted that customer service quickly resolved these issues.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality, comfort, and style.... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and fast delivery... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the excellent and... See more

Customer service

People report positive experiences with customer service. Customers found the support team great at answering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for new pair of gloves when I spotted these online. I liked the design and was happy with the info on the website so I ordered a pair that arrived the next day. I wasn’t 100% happy with... See more

Company replied

Rated 5 out of 5 stars

Not only was the Macleod Motor Co. CS team great at answering questions regarding size, but the gloves themselves arrived incredibly quickly.

Company replied

Rated 5 out of 5 stars

These are really nice gloves. I wasn’t expecting them to have the type of lining that they have but it may turn out to be better than bare leather interior that I’m used to. I have never had gloves wi... See more

Company replied

Rated 5 out of 5 stars

The most helpful company! The courier accidentally took my parcel to Ireland instead of the Netherlands and probably lost the package. Macleod helped me constantly track the package and kept in contac... See more

Company replied


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Macleod Motor Co is a London-based motorcycle and street apparel store. Established in 2021 - our purpose has been to merge motorcycle wear with an urban style that reflects and captures the unique essence of riders.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really nice gloves!

These are really nice gloves. I wasn’t expecting them to have the type of lining that they have but it may turn out to be better than bare leather interior that I’m used to. I have never had gloves with knuckle protection before.

May 7, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Thank you Andrew, we appreciate your review!

Rated 4 out of 5 stars

I can only be dissatisfied as I placed…

I was initially unhappy because my parcel took more than a month to arrive at my home, due to customs problems, and even once the fees had been paid the parcel remained stuck for another week, but all these problems were not due to Macleod who dispatched the parcel within two days of my order.
I contacted them, they always answered my requests, they tried to find solutions, they even ended up sending me back a pair of gloves to solve the problem.
On receipt, I'm really pleased with my purchase, the gloves are superb, really good quality, I'm really happy with my purchase, I really recommend these items.

April 9, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Thank you so much for taking the time to share your experience with us.

We’re truly sorry to hear about the delays you experienced due to customs, and we completely understand how frustrating that must have been. While such delays are unfortunately outside of our control, we always do our best to support our customers through the process — so we really appreciate your patience and understanding throughout.

We’re very glad to hear that you were happy with how we handled your concerns, and even more so that you’re enjoying the gloves! It means a lot to us that, despite the challenges, you would still recommend our products.

If you ever need anything in the future, don’t hesitate to get in touch. Safe riding!

Rated 5 out of 5 stars

Thank you

Amazing product ! Buying more .

March 11, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Thank you very much :)

Rated 5 out of 5 stars

Good product

Good product, quick postage

March 10, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Josh,

Thanks a lot; we appreciate your nice review!

Kind Regards,
Ethan | Macleod Motor Co.

Rated 5 out of 5 stars

Excellent gloves

Excellent fit and quality, easy to use controls with accuracy definitely worth the price and would recommend to anyone

March 5, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Nigel,

Thank you so much!

Kind Regards,
Ethan | Macleod Motor Co.

Rated 5 out of 5 stars

Nice material good product

I was impressed by the material and product. Would definitely buy the gloves again

March 4, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Ararat,

Thanks a lot for the lovely review. We look forward to your next purchase!

Kind Regards,
Ethan | Macleod Motor Co.

Rated 5 out of 5 stars

I got Rebel Full Protection Gloves in…

I got Rebel Full Protection Gloves in black and they are very good quality and well made.

February 18, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi David,

Thank you very much, we're glad you like it!

Kind Regards,
Ethan | Macleod Motor Co.

Rated 5 out of 5 stars

Great gloves.

Great gloves.

January 13, 2025
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Christopher,

Thanks a lot; we are pleased that you like them!

Kind Regards,
Ethan | Macleod Motor Co.

Rated 5 out of 5 stars

Just what I wanted

Ordered some gloves, which arrived to NZ within a week. They're a great looking and seem to be well made glove, and the sizing chart was spot on. Recommended.

February 7, 2025
Unprompted review
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Warren,

Thank you very much for the review!

Kind Regards,
Ethan | Macleod Motor Co.

Rated 5 out of 5 stars

Great product

Great product, fast delivery and well packaged.

November 6, 2024
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Ellis,

Thanks a lot for the review, we're glad to hear you're pleased with the product, and service. Safe riding!

Ethan | Macleod Motor Co.

Rated 4 out of 5 stars

My order arrived much sooner than I…

My order arrived much sooner than I expected. Considering the price of the gloves I was a bit disappointed in the quality.

November 3, 2024
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Catherine,

Thanks for leaving your review.

We're sorry to hear that our product didn't quite meet your expectations, and will take this feedback on board. If there was anything specific that you would like to share with us, we would welcome an email from you.

All the best, and safe riding!
Ethan | Macleod Motor Co.

Rated 5 out of 5 stars

I was Leary at first ain’t gonna lie…

I was Leary at first ain’t gonna lie but ended up purchasing the gloves I wanted and happy I did they are a bit heavy for summer in southern Ontario but good for fall and spring or cool night love the graphics on them

November 13, 2023
Macleod Motor Co. logo

Reply from Macleod Motor Co.

Hi Jamie, thank you very much for your positive feedback. Glad you are happy with them! Regards, Ethan

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