Mad4Mowers Reviews 129

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I ordered a new mower which arrived quickly but unfortunately was damaged through no fault of Mad4Mowers. Their customer service was exemplary (thank you Lucy) and they organised for the damaged mower... See more

Rated 5 out of 5 stars

So impressed with these guys. Great communication, easy to use website, phenomenal price. Product delivered by UPS (tracking online makes it easy to see where product is). Came packaged carefully.... See more

Rated 1 out of 5 stars

I ordered a Mounffield petrol lawnmower and when it arrived it was missing some securing nuts and the machine did not look brand new as the wheels where dirty. It was also i think a earlier model as... See more

Company replied

Rated 5 out of 5 stars

Purchased twice from mad4mowers, first a Stihl blower and then subsequently a Stihl strimmer. Both times delivery was almost next day, even though only opted for standard delivery. Price is better tha... See more

Company details

  1. Garden Center

Information provided by various external sources

Mad4Mowers, based in Sheffield is an online supplier of garden and forestry products. We specialise from the smallest electric machines to state of the art ride on mowers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

129 reviews

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Rated 5 out of 5 stars

Very good service and product

Brought the Stihl blower, this company were the cheapest on all the search engines. Customer service and product very good, kept me in the loop with delivery. 5 star service.

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

Delivered at lightning speed

Delighted with the experience of purchasing from Mad4Mowers. They offered the best price on the leaf blower I was looking for so I placed the other online and it was with us the following morning - well under 24 hours from placing the order. Very impressed!

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

Order of Stihl Garden Vac/Blower

I would highly recommend Mad4Mowers. They offered the best price on the internet for the Stihl Vac/Blower that I wanted and delivered the unit promptly as promised.

A great service, and i would recommend and use again!

Thanks

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

Best price and excellent service

I purchase a Stilth Kombi system. The price offered was the very best I could find. The handover and demonstration of the products was also excellent. The system was ready for collection as promised the day after my order was placed. I had to travel about 50 miles for collection but it was certainly well worth the drive.

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

Ordered and delivered in under 24 hours!

The title says it all (almost!).
Simple to order. Couldn't ask for a faster delivery. And ... by far the cheapest price I could find anywhere on the Internet saving me £172.50!! - Husqvarna's RRP was £570 and Mad4Mowers was £397.50 and FREE delivery.

October 29, 2015
Unprompted review
Rated 5 out of 5 stars

A* service

Fantastic service very fast and very reasonably priced

October 29, 2015
Unprompted review
Mad4Mowers logo

Reply from Mad4Mowers

Hi Matthew!
Thank you for your review!
Please can you email me sales@mad4mowers.co.uk with your full name to allow me to enter you into our free prize draw?
Thank you
Helen
Mad4Mowers

Rated 1 out of 5 stars

Shocking delivery experience

Between Mad4Mowers and UPS they got my address all wrong, resulting in a failure to deliver on the first occasion (the Wednesday having placed the order on the Monday. Having then phoned UPS (who's call answering system is shockingly poor), I was told a rescheduled delivery was due on the Friday. No delivery happened, so yet another call to UPS. Was then told delivery would be on the Monday, to then be informed delivery was attempted but access to the property was restricted (the gate was open, so I suspect they couldn't be bothered trying to deliver). I was then told that the item had been left at a shop a mile or so away for me to collect, despite paying for home delivery. All very poor, no apology from UPS, and next to no help or customer care from Mad4Mowers. With hindsight, I should have bought the item in person from my local supplier, who would have matched the Mad4Mowers price (seems they all have margin in the pricing to do this).

October 29, 2015
Unprompted review
Mad4Mowers logo

Reply from Mad4Mowers

Hi Mr Ferguson.
We at Mad4Mowers are sad to see your 1 star review.
We can only apologise for the experience you had with UPS. Once the goods leave us and are with UPS Mad4Mowers have to rely on a third party company to provide a good service . As per the incorrect address details, we supplied UPS exactly with the address you supplied when creating the order.
Unfortunately due to the value of goods we do not allow UPS to leave "ANY" parcels unattended and unsigned for due to theft and liability issues. UPS do have the facility to leave parcels at a local pick up point, yours being 1 mile away, this was left due to you not being available on the day they tried to deliver. Your comments regarding the telephone system from UPS have been passed on to our UPS account manager.

Mad4Mowers offers its apologies on this occasion.

Thank you
Best wishes
Helen
Mad4mowers

Rated 5 out of 5 stars

This was fantastic

I bought streamer and glove set because my little boy is very keen on mowers and wanted a real life one and this was so near to real life he loved it it made his day , week, year I thankyou so much

September 30, 2015
Unprompted review
Rated 5 out of 5 stars

Mad4Mowers Review

I purchased a Viking (Stihl) battery electric mower from Mad4Mowers.
An excellent product with very satisfactory service from the suppliers.
They are based in Sheffield and gave typically good service from the good people of "steel city"

September 30, 2015
Unprompted review
Rated 5 out of 5 stars

Super Quick Delivery A**

Fantastic website and range of product, had everything in stock and kept me up to date with my delivery status. This is what internet shopping should be like. Thank you 👍

September 14, 2015
Unprompted review
Rated 5 out of 5 stars

Mad for mowers

Great price service quality and delivery
I've used them several times and have found them to be a great asset to my business good price and exalent delivery service . I've brought tools and spare parts in the past and will continue to do so as they always have what I need !!!! 😀
Thank you mad for mowers
Martin the garden guru

September 14, 2015
Unprompted review
Rated 5 out of 5 stars

Trustworthy and efficient retailer

I purchased a Stihl Kombi 130R engine with all attachments. As agreed it was ready for collection within 24 hours and was fully set up for me ready to go. Will use Mad4Mowers in future for further garden equipment needs.

September 14, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

I ordered the incorrect version of the Viking mower I required initially, and the customer service lady not only changed the instruction, but the correct model was delivered the following day! It was a faultless transaction and I would definitely recommend them.

July 23, 2015
Unprompted review

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