Usual high standard of service and quality. My partner is using the Rose Quartz & Moss Agate wands to help with healing of her skin and lips (Rose Quartz specifically) after a long course of steroids,... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Shipment was fast. Faster than my pre-Christmas order but that was to be expected. One new expense to take into consideration (which is outside the control of Madagascan Direct) is the new EU wide EU... See more
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Yet another absolutely stunning crystal pebble! Every single one I've bought from Madagascan Direct has been perfect! The only problem I have is that the minute I've bought one, I find another that I... See more
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Wow!! I have truly never before purchased such amazingly precious and powerful crystals like these! Firstly, i praise Madagascan Direct for their astounding and magnificent range of treasure and t... See more
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Uniquely colorful piece. Well Packed.
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I have yet to receive it.
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Always deliver promply
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I'm a repeat customer and rate MD very highly. The specimens are top quality and excellent vfm. Communications have been quick and clear. Photos and videos on the website are good and very informative... See more
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I'm so glad i found this company. Every single crystal I have purchased has been absolutely perfect. My last purchase was a Hematoid Quartz pebble and a Polychrome Jasper pebble. They are simply beau... See more
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Wonderful selection of items and I easily found exactly what I wanted. I wanted a jaspilite heart carving and there were plenty to choose from. The one I got is stunning and has the most amazing energ... See more
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Was shocked at the speed of delivery, and the packaging was brilliant, I'm so glad I stumbled across this store. The item I bought was perfect and even came with a acrylic stand. Above and beyond, wil... See more
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Generally speaking, the service of the seller was fast and good. The product (ruby) was very similar with the seller's desription of it. A beautiful and nicely uplifting stone which enhances energy of... See more
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I found this company's homepage on the internet by chance, and I immediately fell in love with their selection of stones. The black tourmalines I ordered were really deep black, the amethysts were bea... See more
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My online experience was very good. I’ve bought crystals from you at Cheltenham rock and gem show a number of years ago. I’ve just found you online.The delivery of my new crystals was quick. I love my... See more
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These are truly beautiful stones! They are exactly as pictured and were wrapped with plenty of padding to ensure a safe delivery. I’m excited to begin working with these beautiful energies.
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Everything was shipped and delivered promptly. I was really pleased with how everything was carefully packaged and happy with the items I ordered. Additionally being able to check out with Apple Pay i... See more
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Crystals are always as depicted, very fast delivery and well packaged. I have made multiple purchases from this shop across the years and they never fail to disappoint.
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Absolutely excellent customer service from the team. Very friendly and prompt with their communication. Excellent quality crystals and packed very safely, arriving quickly. The website is easy to nav... See more
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I bought these crystals as a present. They look beautiful. Some people buy crystals for their healing properties etc but you can buy them just because they look beautiful. I bought the black tourmal... See more
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Always brilliant to buy from. Great descriptive photos and lovely well packed crystals. They come very quickly as well. Good communication as well. If I could give six stars I would.
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I have bought many minerals from Madagascan Direct over the years. They are always high quality at a good price and delivered promptly, with care.
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Stones are always accurately described and useful information given. Packaged very well and usually arrive the next day. This website has a fantastic array of different affordable stones in all sha... See more
Company replied
Thoroughly recommend them. Very prompt despatch,well packaged and you get exactly the specimen in the photo. I am the happy owner of several reasonably priced minerals/ crystals.
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I've bought several crystals from here and the quality is fantastic, I love that they are ethically sourced. The postage is always fast.
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Well packed. As described. I have often bought from this company. Always excellent service
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I’m always happy with my Madagascan Direct orders. This time a lovely Moss Agate pendant. Always prompt service too. Thank you.
Company replied
I want to thank you for your cooperation and attitude. Ammonite is great!!!The shipment was perfectly packaged, thank you!!!Thank you from the bottom of my heart ❤️❤️❤️
Company replied
The seller responded quickly and the item was delivered promptly. It was well packaged. The labradorite sample was exactly as shown online. Well done.
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Beautiful crystal palm stone. I've ordered several from Madagascan Direct now and every single one has been perfect!
Company replied
Beautiful bowl, expertly wrapped and extremely fast delivery. A great company to order from, always so much choice.
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Great piece of carnelian really beautiful dish really fast delivery aswell very pleased overall as always..thank you.
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Really happy with my purchase. Fast delivery and well packaged. I like how the item in the photos is the piece you actually receive.
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Always is 5 star - products, packaging, delivery, always "what you see is what you get"! Have recommended to others.
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Always a pleasure ordering from this company. Lots of exciting stones and fossils on the website. Easy ordering and speedy dispatch/delivery.
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I love this shop I have made several purchases and the crystals come really quickly and as depicted.
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Another absolutely stunning jaspilite palm stone from Madagascan Direct! It's perfect and beautiful and has the most amazing energy. Cannot recommend Madagascan Direct enough. Their crystals are just... See more
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Quick delivery and easy order. Item in great condition and as described. Pricing fair.
Company replied
The pendant arrived safely, and quicker than I imagined. It's gorgeous, and it's age made me absurdly happy.
Company replied
Love using Madagascan Direct for my crystals - they are so quick to deliver - my latest order arrived next day, which was amazing!
Company replied
Good photography, showing items to scale. Easy to use web site. Prompt / on time delivery.
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We have not received the goods yet, but the shipping was done very soon after we bought it
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I love the wand shaped crystals I've bought from you excellent quality.
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Beautiful quality moonstone egg. Arrived quickly, securely packaged. Highly recommend. Many thanks
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Such a beautiful ammonite! I absolutely love it..delivered quickly and safely.
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Ĺovely crystal spheres. Just as described. Well packed and fast dispatch. Will be buying again.
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Beautiful piece and really fast delivery. I will be back!
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Great service. Great follow up. Prompt communications and response. Product arrived as pictured.
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Great price, quick delivery and very good quality..
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Very good items, rapid delivery. Many thanks.
Company replied
Love the Madagascan stones. Quality & ease of purchase. Thank-you once again Madagascan Direct.
Company replied
Company details
Written by the company
Discover an exciting new world of crystals and fossils with Madagascan Direct, the retail website for Hidden Earth Ltd. As importers of high quality fossils and crystals from all over the world, with a speciality in Madagascan pieces, we have a large range of unique crystals for sale from Madagascar and fossils for sale from Madagascar, as well as rocks and minerals from all over the world.
Contact info
High quality minerals, good prices
I have bought many minerals from Madagascan Direct over the years. They are always high quality at a good price and delivered promptly, with care.
July 16, 2025
Reply from Madagascan Direct
Hi Gabriel,
Thank you so much for such a lovely review! We are very grateful for all of the support you've given us over the years, and are glad that you've had good experiences with us throughout this time. We hope you like your newest minerals!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Good photography to scale
Good photography, showing items to scale. Easy to use web site. Prompt / on time delivery.
July 16, 2025
Reply from Madagascan Direct
Hi there,
Thank you so much for your lovely review: we are so grateful that you took the time to give us useful feedback. We are glad that you are happy with the photography of the stones on our website, and it's good to know that the web site was easy to use, and that your items arrived in good time. We hope you like your new stones!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Wonderful experience with this super…
Wonderful experience with this super crystal company. Thank you so much. 🫶🏻💜🫶🏻🤎
July 8, 2025
Reply from Madagascan Direct
Hi again Carole,
Thank you once more for your kind words: we are always happy to speak to you, and are so glad that you've been pleased with your experience ordering crystals with us!
Best wishes and many thanks,
Mark, Jenny, and Alisha
Madagascan Direct
Absolutely excellent customer service…
Absolutely excellent customer service from the team. Very friendly and prompt with their communication.
Excellent quality crystals and packed very safely, arriving quickly. The website is easy to navigate and well-designed. Thank you team.
July 1, 2025
Reply from Madagascan Direct
Hi Jude,
Thank you so much for your lovely review: we really appreciate your positive feedback. We are so glad that you like your new crystals, and that they arrived to you safe and well. We thank you as well for your patience and understanding with staff sickness. It was a pleasure speaking with you!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
I have yet to receive it.
June 24, 2025
Reply from Madagascan Direct
Hi there,
Thank you so much for your order and review: we are grateful for your feedback, and deeply apologise that you received our trustpilot review invitation before your order was delivered.
We hope that you have safely received your order by now (we can see that your order tracking is showing your parcel as delivered), but please let us know if you have any problems- we'd be more than happy to help!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Reply from Madagascan Direct
Hi Leslie,
Thank you so much for your support: we are glad that delivery was swift, and you were happy with the quality of the specimens. We hope you continue to enjoy your new stones!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Thoroughly recommend them
Thoroughly recommend them. Very prompt despatch,well packaged and you get exactly the specimen in the photo. I am the happy owner of several reasonably priced minerals/ crystals.
June 10, 2025
Reply from Madagascan Direct
Hi Elizabeth,
Thank you so much for your recommendation and positive feedback: we are really grateful for this!
We are glad that we have been able to help you grow your minerals and crystals collections.
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Fantastic item, delivery and packaging
Was shocked at the speed of delivery, and the packaging was brilliant, I'm so glad I stumbled across this store. The item I bought was perfect and even came with a acrylic stand. Above and beyond, will definitely be shopping here again
June 14, 2025
Unprompted review
Reply from Madagascan Direct
Hi Cam,
Thank you so much for your wonderful review: we really appreciate your kind words and are very glad that you were happy with your experience of ordering with us. We look forward to seeing what new stones you choose in the new future!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Always happy with my orders
I’m always happy with my Madagascan Direct orders. This time a lovely Moss Agate pendant. Always prompt service too. Thank you.
May 27, 2025
Reply from Madagascan Direct
Hi Sara,
Thank you so much for all the support you've given us: it is much appreciated!
We are very happy that you've been pleased with your orders at Madagascan Direct, and are so glad to hear that you like your new Moss Agate Pendant.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
I have been buying from Madagascar…
I have been buying from Madagascar direct for some time now and I am never disappointed with the quality of the crystals, the information is always accurate and fast delivery.
May 27, 2025
Reply from Madagascan Direct
Hi Michelle,
Thank you so much for your continued support, we greatly appreciate it!
We are so happy that you like the stones you get from us, and are glad to hear that they have arrived safe, well, and in good time.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Uplifting stone with love energy
Generally speaking, the service of the seller was fast and good. The product (ruby) was very similar with the seller's desription of it. A beautiful and nicely uplifting stone which enhances energy of love and overall wisdom.
May 29, 2025
Reply from Madagascan Direct
Hi Elina,
Thank you for your order and for your review: your support is much appreciated. We are really glad that you like your new ruby crystal and that it arrived safely and in good time!
Many thanks and best wishes,
Alisha, Mark, and Jenny
Madagascan Direct
Reply from Madagascan Direct
Hi Kath,
Thank you so much for ordering with us, and for your kind review- we greatly appreciate your support.
We are really happy that you like the stones you get from us, and are glad to hear that they have arrived safe and well!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Reply from Madagascan Direct
Hi David,
Thank you for your order and for your review: your support is much appreciated. We are really glad that you like your new stones and that they arrived safely and in good time!
Many thanks and best wishes,
Alisha, Mark, and Jenny
Madagascan Direct
Great service
Great service. Great follow up. Prompt communications and response. Product arrived as pictured.
March 25, 2025
Reply from Madagascan Direct
Hi Elton,
Thank you so much for taking the time to leave a positive review: your support is much appreciated. I am so glad that your order was delivered successfully, and that you like your new crystals. It was a pleasure speaking with you, and I am grateful for your understanding throughout. Please feel free to contact us again in the future if you need us.
Best wishes and many thanks,
Alisha
Madagascan Direct
Highly recommended
Really happy with my purchase. Fast delivery and well packaged. I like how the item in the photos is the piece you actually receive.
April 14, 2025
Reply from Madagascan Direct
Hi Paul,
Thank you so much for your kind review: we really appreciate the support, and are glad you are happy with your new fossil.
It is important to us that customers get the exact item pictured, so we always individually photograph each crystal and fossil: we are really happy to hear that you liked this!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Shipping very fast and can trust ,have…
Shipping very fast and can trust ,have a same standard , good in packing , fossil did not damage , fast and good response and helping.
Fossils are selective and very beautiful ,really unique.
March 26, 2025
Reply from Madagascan Direct
Hi Warunee,
We are always so glad to hear how happy you have been with your fossils and crystals, and really appreciate your continued trust and support. We are happy that you like our range of fossils, and hope to keep adding new and unique stones.
Thank you once more and best wishes to you,
Alisha, Mark, and Jenny
Madagascan Direct
Barely any contact
Barely any contact, shop don't answer regarding the products, the shipment is quite expensive to my country and no other choices for shipment, only good thing is fast shipment, wish the shop would answer regarding products that I'm interested in.
March 10, 2025
Reply from Madagascan Direct
Hi there,
Thank you for your order at Madagascan Direct, and thank you for the time taken to provide us feedback. We apologise for the disappointment you experienced regarding our communication and international shipping costs and options.
With regards to shipping choices and prices, we are sorry that you were unhappy with these. We are glad that you were happy with the speed of your parcel shipment and delivery, however.
We understand that international shipping can be expensive. Unfortunately, we cannot control the prices that shipping companies provide us with. We currently offer a shipping service that we have found over many years of posting parcels internationally is the safest and most reliable international shipping option, whilst ensuring the price is as reasonable as possible.
However, we are always striving to improve service, and are currently looking into adding alternative shipping options for international customers so there is more choice. We are also looking into cheaper postage options, that still meet the high standards we expect of an international postage service: the last thing we want is for a customer to not receive a parcel, or to receive a damaged parcel with broken stones, considering the fragile nature of what we ship.
With regards to contact between yourself and us, we apologise that you have found our communications unsatisfactory. We did answer your questions about one product, and took and uploaded an extra video of it for you, however we apologise that we missed your other queries re: products you were interested in. We are a small business, so sometimes responses to queries can take some time, especially during busy times. Please let us know if you still have any queries you would like us to respond to, and we will be happy to do that.
We are grateful for your constructive feedback, as we are always endeavouring to improve our customer service, and we will take your comments on board to do this.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Beautiful products, fast delivery
Absolutely beautiful products, well presented on the website.
Fast delivery (to Denmark)
I have nothing negative to say about this shopping experience.
March 6, 2025
Unprompted review
Reply from Madagascan Direct
Dear Louise,
Thank you so much for your lovely review- we are so glad that you like your new stones, and that you had a good shopping experience with us!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
This is my second order with Madagascan…
This is my second order with Madagascan Direct, the pieces I have received have always been amazing. Items are packaged well and and are just like there photo, the vera cuz Amethyst was even better than its photo.
I will definitely order with them again.
February 17, 2025
Reply from Madagascan Direct
Dear Emilie,
Thank you so much for your kind review- we are really grateful for your support, and are so glad your new vera cruz amethyst was even better than expected.
We look forward to helping you build your crystal collection with more crystals in the future!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Simply the Best!!…
These crystals absolutely exceeded my expectations, what a joy to receive!!.Top quality, well packaged and speedy delivery.Great experience 😀
February 10, 2025
Reply from Madagascan Direct
Hi Caron,
Thank you so much for your lovely review- we are really grateful for your support, and are so glad your new crystals exceeded your expectations!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
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