When they receive an order they need just to Acknowledge order and not subsequently bombard with emails about despatch but never any indication of when would arrive. Worrying and extremely annoying.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Satisfied customer
Really happy with the items received & was kept informed throughout the delivery process.
Reviews were complimentary
Reviews were complimentary, communication was excellent. Quality, colours and fabric all excellent. Have made mistakes butting clothes online so always nervous but very happy with my buy and wish Jessica all the best.
Excellent selection
Excellent selection, really good quality. Really pleased with my purchase
Beautiful dress.
Beautiful material. Lovely fit. Am very pleased indeed with my new dress.
Everything was fine
Poor quality dress that doesn’t reflect the advertising and you will not get an easy return as advertised. Do not buy from ‘the pregnant Jessica’ who probably doesn’t exist.
Please don’t but from this store. The dress I received is poor quality polyester and spandex. It purports to be a London Boutique run by Jessica who is closing up to welcome her baby. The dress arrived from Hong Kong and the so called easy returns as advertised are anything but. After numerous attempts I have not been given any details of how or where to send the dress but have been told because measurements are as described I have not demonstrated a valid reason for wanting to return it. It doesn’t suit me, it is horrible material and does not resemble the image. That is a good enough reason. The emails are evasive and now I have been asked to pay £11 postage. I suspect the boutique and Jessica are fictitious - my advice is do not waste your time and money on this. I can’t believe I fell for it. Don’t do the same!
Customer service helpful
Slow to deliver but maybe there was a stock issue. Returns are expensive if your posting from the UK. Customer service helpful albeit slow.
The ordered dress was received promptly…
The ordered dress was received promptly and in good time for the event I anticipated wearing it to.
Lovely dress. Fresh and smart.
Lovely dress. Would have been five stars but it took longer than expected to arrive.
Lovely design
Lovely design. Delivery very delayed. Also am mot used to paying return costs if changing size or colourway
A very professional service
A very professional service , and efficient.
Everything about ordering from Made by…
Everything about ordering from Made by Jessica was excellent. The website was easy to manoeuvre, ordering the dress was easy and the dress arrived in good time. I was kept up to date with the progress of my order. I’m thrilled with the dress. It’s very flattering and lovely and cool. I’ve had lots of compliments when I’ve worn it.
Order with caution
Being kept informed about the delivery of my order. Although disappointed with the garment I received and methodand cost of returning .
Their nothing left to say I’m very sad…
Their nothing left to say I’m very sad I’ve only just floundered you Jessica .
better than the usual gamble
Shopping online usually feels like a bit of a gamble, but this order turned out better than expected. The colours looked true to the website and nothing felt disappointing once I opened the parcel.
I had no problems what so ever buying a…
I had no problems what so ever buying a top off teh website,it was easy.My top is great quality and a lovely bright colour, i am very impressed with it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








