Madebyriley Reviews 

16
TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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4.3

All reviews

(16)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Still waiting

I've waited 3 weeks for an order and when I track it. The same place near home but not delivered has my package. Don't know about any quality. Just clearly not recurrent my package for no apparent reason. The phone number listed is also bogus. It states to dial star 611 which leads one to his/ her carrier not the actual company.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great because…I love quality products!

My experience was great because ordering was easy and the item arrived fairly quick. The company is providing wonderful customer service, pricing well, and so far, providing quality product. I love my shoes so much, I’m ordering in a diff color and purchasing some clothing, as well. I anticipate they will all arrive quickly and that I’ll be as pleased with quality.

July 14, 2026
Unprompted review
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Reply from Madebyriley

Hi Laura,

Thank you so much for your review. We’re happy to hear that everything went well and that you had a positive experience with us. We know customers have many options when shopping online, so we truly appreciate your trust and support.

We’ll continue working hard to provide an even better experience moving forward.

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

Everything looks lovely!

July 14, 2026
Unprompted review
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Reply from Madebyriley

Hi Marilyn,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

This maxi dress with detachable scarf…

This maxi dress with detachable scarf is a clever design. The scarf adds elegance when you want it but the dress looks just as good without. The fit is flattering and it transitions easily from day to evening.

June 17, 2026
Unprompted review
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Reply from Madebyriley

Hi Summer,

Thank you for the experience with us. We’re very happy to know that you were satisfied with your order and overall experience. Reviews like yours encourage our team and remind us why customer care matters.

We truly appreciate your support and look forward to serving you again.

Sincerely,
Made by Riley | Customer Support Team

Rated 4 out of 5 stars

Well this formal slip maxi dress with…

Well this formal slip maxi dress with open back is sleek and elegant. The fit is flattering and the open back adds drama without being too revealing. Its a dress that makes you feel glamorous the moment you put it on.

June 14, 2026
Unprompted review
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Reply from Madebyriley

Hi Ivy,

Thank you for your kind review. We’re glad to know that your experience went well and that we’re able to meet your expectations.

Feedback like this is always appreciated because it lets our team know that the effort behind each order, update, and customer interaction is making a difference.

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

Ordering was very easy

Ordering was very easy. They had a wide range of colors and sizes with competitive pricing.

July 9, 2026
Unprompted review
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Reply from Madebyriley

Hi Mary,

Thank you for your kind review. We’re glad to know that your experience went well and that we’re able to meet your expectations.

Feedback like this is always appreciated because it lets our team know that the effort behind each order, update, and customer interaction is making a difference.

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

A‑line floral maxi dress has a…

A‑line floral maxi dress has a flattering cut that skims the body without clinging. The print is subtle and the length makes it versatile for casual or semi formal occasions. Its one of those dresses that always feels right.

June 1, 2026
Unprompted review
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Reply from Madebyriley

Hi Etta,

Thank you for your kind review. We’re glad to know that your experience went well and that we’re able to meet your expectations.

Feedback like this is always appreciated because it lets our team know that the effort behind each order, update, and customer interaction is making a difference.

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

My order came early than expected date

My order came early than expected date, this ruffled floral dress has a playful energy. The fabric is breathable and the ruffles add movement without feeling overdone. Its fun to wear and perfect for sunny days when you want something lively.

June 10, 2026
Unprompted review
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Reply from Madebyriley

Hi Rosa,

Thank you for your kind review. We’re glad to know that your experience went well and that we’re able to meet your expectations.

Feedback like this is always appreciated because it lets our team know that the effort behind each order, update, and customer interaction is making a difference.

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

The floral maxi dress with pockets is…

The floral maxi dress with pockets is both pretty and practical. The design flows nicely and the pockets are a small detail that make a big difference. I wore it to a garden party and felt comfortable the whole time.

June 5, 2026
Unprompted review
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Reply from Madebyriley

Hi Eliza,

Thank you for your kind review. We’re glad to know that your experience went well and that we’re able to meet your expectations.

Feedback like this is always appreciated because it lets our team know that the effort behind each order, update, and customer interaction is making a difference.

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

Bohemian print maxi dress has a relaxed…

Bohemian print maxi dress has a relaxed silhouette that moves beautifully. The print feels artistic and the fabric is light enough for summer festivals. Its a dress that makes you feel free spirited.

June 10, 2026
Unprompted review
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Reply from Madebyriley

Hi Elsie,

Thank you for your kind review. We’re glad to know that your experience went well and that we’re able to meet your expectations.

Feedback like this is always appreciated because it lets our team know that the effort behind each order, update, and customer interaction is making a difference.

Sincerely,
Made by Riley | Customer Support Team

Rated 4 out of 5 stars

The pleated maxi dress feels refined

The pleated maxi dress feels refined. The sleek bodice gives structure while the flowing skirt adds grace. I wore it to a formal dinner and felt confident and comfortable throughout the evening.

June 1, 2026
Unprompted review
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Reply from Madebyriley

Hi Ava,

Thank you for your kind review. We’re glad to know that your experience went well and that we’re able to meet your expectations.

Feedback like this is always appreciated because it lets our team know that the effort behind each order, update, and customer interaction is making a difference.

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

cute products and easy to navigate…

cute products and easy to navigate website

July 8, 2026
Unprompted review
Madebyriley logo

Reply from Madebyriley

Hi Robin,

Thank you for your kind review. We’re glad to know that your experience went well and that we’re able to meet your expectations.

Feedback like this is always appreciated because it lets our team know that the effort behind each order, update, and customer interaction is making a difference.

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

Summer dress with a V‑neck and floral…

Summer dress with a V‑neck and floral pattern is light and breezy. The print is cheerful without being too loud and the neckline flatters beautifully. Perfect for warm afternoons when you want something easy but chic.

June 24, 2026
Unprompted review
Madebyriley logo

Reply from Madebyriley

Hi Elsie,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

The tropical print maxi dress with a…

The tropical print maxi dress with a v‑neck is vibrant and flattering. The neckline frames nicely and the print feels perfect for holidays. I wore it on vacation and it instantly put me in a cheerful mood.

June 19, 2026
Unprompted review
Madebyriley logo

Reply from Madebyriley

Hi Anna,

Thank you so much for your review. We’re happy to hear that everything went well and that you had a positive experience with us. We know customers have many options when shopping online, so we truly appreciate your trust and support.

We’ll continue working hard to provide an even better experience moving forward

Sincerely,
Made by Riley | Customer Support Team

Rated 5 out of 5 stars

This checkered dress with button down…

This checkered dress with button down detail feels casual yet polished. The side pockets are practical and the relaxed fit makes it easy to wear all day. I wore it to brunch and loved how comfortable yet stylish it felt.

June 23, 2026
Unprompted review
Madebyriley logo

Reply from Madebyriley

Hi Eliza,

Thank you so much for your review. We’re happy to hear that everything went well and that you had a positive experience with us. We know customers have many options when shopping online, so we truly appreciate your trust and support.

We’ll continue working hard to provide an even better experience moving forward

Sincerely,
Made by Riley | Customer Support Team

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