The Mad Matter, Inc Reviews 386

Obtaining necessary paperwork from The Mad Matter was a piece of cake thanks to Casey. Couldn't be happier.

Easy to order, quick response time from an excellent customer service staff, top quality product and fast shipping, we’re very pleased!

So far so good! Sometimes requesting a custom order can be difficult. Expressing thoughts and ideas across a messaging system such as email or text doesn’t always get interpreted properly. Benjamin was very helpful and made sure he understood what I was asking for as we worked through getting my wants incorporated into the product.
The order is in, the proofs look great, and I’m looking forward to seeing the final product when it is delivered! Thank you.

The young Lady helping me has truly been most helpful. Her suggestions and kindness are of the utmost professional. Truly i must say it is rare that i write anything or participate in any reviews. However, my needs out weighed my wants and I knew not where to begain. Her suggestions and designs were spot on. Thank you so kindly for helping this old man. Mr. Dunlap.

Fast and Efficient in replacing our yacht’s welcome mats. Excellent build quality, eye popping design, and great communication, these guys are on it!

We appreciated all of our many questions being answered without delay. The rug met all of our expectations and we are happy to recommend.
Sondra Lemser
CityGate Atlanta Church

I was working with a mat that is probably 35 years old that needed new inserts. The Mad Matter helped me through the process of picking out new inserts, removing and installing the new inserts, installing the pop rivets, and singeing the ends. It is a thing of beauty! Thank you, Gary, for all your help!

I mistakenly ordered the wrong size mat for our house. Casey was fantastic: she got the correct size ordered for me and made returning the wrong one easy. Would recommend working with this company to anyone. Thanks again, Casey!

Just wanted to take time out and let you know that
we are thrilled with our new mat (45" x 88") that
we have put in our kitchen. It fits perfectly and we
love the edging on it -- it is thin enough where we
don't kick it up!!! The color was perfect, as well. Superb job!

Deborah McBride

Great customer service team. Casey and Gary are very efficient.

Easy to order and friendly customer service.

I’ve placed several orders with this company and the products always arrive in a timely manner. I recently needed to edit an order and the customer service was quick and hassle free. Great team there!

Best floor mats I've had in a long time. The installation was fairly easy. Good quality and the color I chose was the color I actually got. 5 stars for this transaction. Will order more in the future.

Couldn't have asked for a better experience! Best customer service, great quality product and excellent communication. I would look no further for any future needs I have! This company is the best!

Thank you Casey and Gary for being kind and Patient Throughout Our Buying Process. We Love The Mats Here At The Freeport Memorial Library..

Great product, company personnel were very helpful with my order.

Very easy to work with. Product turned out really nice

The exact size, thickness and color I ordered. No BS. No bait-n-switch.. Fast service and shipping. Tile floors are prettier but this mat makes being in the kitchen MUCH more comfortable. Great product at a fair price

Great may! Great service!