Banner for MadMuscles

MadMuscles Reviews 27,454

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 15,109 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be ambiguous, with some appreciating the program's structure and motivation, while others find the reminders annoying or the content repetitive. Many users are impressed with the initial experience and the potential for personal growth. However, a significant number of people were dissatisfied with the subscription, payment, and refund processes. Many reviewers reported unexpected additional fees beyond the advertised price, and concerns about charges occurring without clear prior notification. There are also frequent complaints about the automatic renewal of subscriptions and the difficulty in obtaining refunds, with some customers expressing confusion or dissatisfaction with the pricing structure.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. Some customers were impressed, finding the... See more

Subscription

Customers consistently express dissatisfaction with the subscription process. Many reviewers report... See more

Payment

Customers had negative experiences with payment. Many reviewers report unexpected and recurring charges,... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report that the company refuses to... See more

Price

Consumers express significant dissatisfaction with pricing, citing hidden charges and unexpected increases.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good overall, gives me reminders at random times of the day which gets kind of annoying but its not bad to deal with. It does keep me accountable in that regard.

Company replied

Rated 4 out of 5 stars

I like the minimal equipment workout. I need structure, this app gives it. It's a great starter workout routine, after a month, it becomes repetitive. I felt like I didn't need it anymore. It's good t... See more

Company replied

Rated 4 out of 5 stars

Good workout for 15 mins a day. Gives a great sweat going and it's good forgot cardio health as well as my pulse was a good exercise high. Also, it isn't stressful after you get your pace going.

Company replied

Rated 4 out of 5 stars

Your'e forced to follow the program, otherwise you will loose your money! Exercises not to difficult to follow after 40 years of no exercise! I like the rest days inbetween!

Company replied


Company details

  1. Wellness Program

About MadMuscles

Written by the company

MadMuscles Banner

MadMuscles is an app that helps you crush your fitness goals with personalized workouts, meal plans, and expert guidance.

Choose from 10+ training programs – from strength and HIIT to yoga and walking – all tailored to your level, schedule, and gear.

Track progress, join lifestyle challenges, and get real results with zero guesswork. Whether you're at home or at the gym, MadMuscles gives you the tools and motivation to stay on track and get stronger every day.


Contact info

Build your body with MadMuscles

Personalized workout plans. Real results.

3.7

Average

TrustScore 3.5 out of 5

27K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Well...I can feel how.out of shape i am…

Well...I can feel how.out of shape i am and how far inlet.myself go !!! In that respect im very depressed but at the same time you showed me that I NEED THIS YESTERDAY!!!! So thank you vm!!! Its hard in can't move like I used to with my love handles in the way!! Lol..soon enough I'll have better range of.motion

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello Mike! Thank you for sharing your experience and honesty.

It’s completely normal to feel challenged at the beginning, especially when returning to training after a break. What matters most is that you’ve started — that is already a very important step forward.

The difficulty you’re feeling now is part of the adaptation process. With consistent practice, your strength, mobility, and range of motion will gradually improve. You don’t need to rush — progress comes from steady, regular effort over time.

We’re glad to hear you feel motivated to continue. Keep going at your own pace and listen to your body along the way.

Kind regards,
MadMuscles Team

Rated 2 out of 5 stars

No customer support without paying…


No customer support without paying extra.

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello Dennis! Thank you for your important feedback.

We’d like to clarify that our customer support is completely free for all users. There is no need to pay extra to contact our team or receive assistance. Our support agents are always available via email at support@madmuscles.com and are ready to help with any questions, issues, or account-related requests. We sincerely apologize that this information was not clear enough for you.

Kind regards,
MadMuscles Team

Rated 5 out of 5 stars

Nice app

The lessons are well explained with videos showing how it should be done; this is very good.

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello Ale! Thank you for your feedback.

We’re glad to hear that you find the lessons clear and helpful, especially with the video demonstrations. Our goal is to make each exercise easy to understand and follow correctly.

We appreciate your support and wish you continued progress.

Kind regards,
MadMuscles Team

Rated 1 out of 5 stars

aggressive upselling and then charged…

aggressive upselling and then charged for services I did not select anyway.
gave a partial refund but still holding on to the majority of what I DID NOT PURCHASE!!!

May 17, 2026
Unprompted review
MadMuscles logo

Reply from MadMuscles

Hello Frank! We are sincerely sorry that you have encountered this situation. We would like to assure you that all additional offers on our website are optional, and each charge occurs only after the user confirms the order on the checkout screen. If you have any additional questions, you can always contact us at support@madmuscles.com

Rated 5 out of 5 stars

Great customer support

When I had issues, they were resolved immediately.

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello Amy! Thank you for your feedback.

We’re glad to hear that your issues were resolved quickly. Providing fast and helpful support is very important to us, and we’re happy we could assist you when needed.

We appreciate your support and wish you continued success with your training.

Kind regards,
MadMuscles Team

Rated 5 out of 5 stars

Great exercise

Good reps and I like how it's 30 seconds

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello Lander! Thank you for your feedback.

We’re glad to hear you like the structure and timing of the exercises. Short intervals like 30 seconds are designed to keep workouts effective and easy to follow while maintaining good intensity.

We appreciate your support and wish you continued progress.

Kind regards,
MadMuscles Team

Rated 3 out of 5 stars

Beginner view and doubt queries:

Beginner view and doubt queries:
The exercises are good, easy to do , till now.
But really Iis 8 minutes enough?
When are we going to start walking?
So many things rush to mind.
But if 8 minutes is enough
Great. I will do daily as small things easy to fit in routine.

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello Anand! Thank you for sharing your thoughts and first impressions.

It’s completely normal to have questions when starting a new routine. The 8-minute sessions are designed to be short but consistent, helping you build a habit and gradually improve your fitness without feeling overwhelmed. As you continue, the program can progressively introduce more variety and intensity, including different types of movements depending on your plan and level. Walking or additional activity may also be included as part of a broader routine when it becomes relevant for your progression.

What matters most at the beginning is consistency. Even a few minutes daily can lead to real improvements over time. If you have any further questions or requests about our app, please contact support@madmuscles.com, and we’ll be happy to assist you.

Kind regards,
MadMuscles Team

Rated 5 out of 5 stars

Fitness

Great workout

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello! Thank you for your feedback.

We’re glad to hear you enjoyed the workout. We appreciate your support and wish you continued progress in your training.

Kind regards,
MadMuscles Team

Rated 5 out of 5 stars

The mind bending sets of workout made…

The mind bending sets of workout made me do it even more. It is a highly recommended for everyone to try once. You will get to know the real meaning of exercise 🥶

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello! Thank you for your feedback.

We’re glad to hear the workouts challenged you and motivated you to keep going. It’s great that you’re feeling the intensity and engaging more with the program.

We appreciate your recommendation and wish you continued progress in your training.

Kind regards,
MadMuscles Team

Rated 5 out of 5 stars

Enjoy the workouts

Enjoy the workouts. Good variety and easy to follow. Has three levels which I can choose from.

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello Homer! Thank you for your feedback.

We’re glad to hear you enjoy the workouts and find them easy to follow. It’s great that the three difficulty levels help you choose what suits you best. We’re happy the variety works well for you and supports your training.

Kind regards,
MadMuscles Team

Rated 5 out of 5 stars

Short time 15-30 minutes a day and get…

Short time 15-30 minutes a day and get in shape

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello Enerel! Thank you for your feedback.

We’re glad you appreciate short daily workouts. Even 15–30 minutes a day can bring real results when done consistently. Our programs are designed to fit into busy schedules while still helping you progress step by step.

Kind regards,
MadMuscles Team

Rated 1 out of 5 stars

This guys signed me to a subscription I…

These guys signed me to a subscription I wasn’t aware of, when all I wanted was a two week long program. They’ve also refused to refund me

May 18, 2026
Unprompted review
MadMuscles logo

Reply from MadMuscles

Hello Anderson! Your feedback is very valuable and we appreciate you sharing it.

Please be aware that accounts are created manually by customers during the subscription process. To subscribe, users must provide their payment information and confirm payment directly on our official website after passing the test. This ensures that each subscription is intentional and authorized. Please accept our apologies that this was not clear enough in your case.

All payment information, including automatic renewal, is clearly displayed in advance. Subscription terms and prices are displayed before you complete the payment. Immediately after purchase, you also received an order confirmation with all subscription details and the next renewal date. Please also know that our agents always strive to find the best solution for the customer within the company’s policies. Write to us at support@madmuscles.com so we can review your case.

Kind regards,
MadMuscles Team

Rated 5 out of 5 stars

It's a kick ass workout I'm 69 years…

It's a kick ass workout I'm 69 years old and I haven't worked that hard since I was in the Marine corps so I know I'll get results anyway some of the things are harder than I can do but improvise doing girl push-ups versus man push-ups I can do man push-ups up to 10 but I can't do three sets yet All in all I am very pleased it's just what I expected a tough down-to-earth workout

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello! We are thrilled to hear you're enjoying such a challenging and effective workout! It's truly inspiring to hear about your dedication and how you're adapting the exercises to fit your needs. Thank you for sharing your positive experience with us.

Kind regards,
Mad Muscles Team.

Rated 5 out of 5 stars

The training is short

The training is short, concise and that makes you strive to do it and not give up.

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello! We are so glad to hear that our training keeps you motivated and consistent. Thank you for your feedback!

Rated 5 out of 5 stars

Great workouts hard getting started but…

Great workouts hard getting started but I feel much better now after a month

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello! We are so glad to hear you're feeling much better after a month! Starting can be tough, but your consistency is truly paying off.

Rated 5 out of 5 stars

It's a good workout for people who…

It's a good workout for people who haven't done it in a while

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello! We're so glad it's a good fit for getting back into exercise! It's great to have a plan that eases you back in.

Rated 5 out of 5 stars

Modifications for my age and knees.

I like that you are really getting my heart going. And it feels great. I am seventy three with both knee replacements , so I have to really watch the jumping. I love it but I just need to be careful. Are there exercises that I can do to get me ready or just me doing my modifications and keep going? I'm wondering what I should do.

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello! We're so glad to hear you're enjoying the workouts and feeling great! We understand the need for modifications, especially with knee replacements. We recommend focusing on low-impact alternatives to jumping. Please consult with your doctor for personalized advice.

Rated 4 out of 5 stars

It looks very interesting but first…

It looks very interesting but first exercices are very complicated for somebody who never did anything. You should detail more slowly for peoples like me and second I don't find the time, but with only 0,99 the second moth I'll make another try its fair thank you

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello! We appreciate your feedback regarding the initial exercises and pacing. We are always working to improve the clarity and progression of our content for all users. We hope you find the next attempt more manageable.

Rated 5 out of 5 stars

I love the work outs.It took me a…

I love the work outs.It took me a minute to get used to the fluctuations from an hour one week and 10 minutes the next, but I think I understand why. Now I expect it and can plan,however sometimes it’s hard to get in the hour depending on my schedule.

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello! We're so glad you're enjoying the workouts! We appreciate your understanding regarding the varied session lengths. We know scheduling can be tough, and we're always working to offer flexible options.

Rated 1 out of 5 stars

Very bad

Monthly subscription fee is too high

May 18, 2026
MadMuscles logo

Reply from MadMuscles

Hello, Arshad Kunnumkai! Thank you for your feedback. We understand your concern regarding the monthly subscription fee.

Pricing is based on access to the full program content and features, but we recognize that affordability is an important factor. Your comment about value is appreciated and will be shared with the team as we continue reviewing pricing and subscription options.

Kind regards,
Mad Muscles Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look