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MadMuscles Reviews 27,463

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 15,109 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be ambiguous, with some appreciating the program's structure and motivation, while others find the reminders annoying or the content repetitive. Many users are impressed with the initial experience and the potential for personal growth. However, a significant number of people were dissatisfied with the subscription, payment, and refund processes. Many reviewers reported unexpected additional fees beyond the advertised price, and concerns about charges occurring without clear prior notification. There are also frequent complaints about the automatic renewal of subscriptions and the difficulty in obtaining refunds, with some customers expressing confusion or dissatisfaction with the pricing structure.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. Some customers were impressed, finding the... See more

Subscription

Customers consistently express dissatisfaction with the subscription process. Many reviewers report... See more

Payment

Customers had negative experiences with payment. Many reviewers report unexpected and recurring charges,... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report that the company refuses to... See more

Price

Consumers express significant dissatisfaction with pricing, citing hidden charges and unexpected increases.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good overall, gives me reminders at random times of the day which gets kind of annoying but its not bad to deal with. It does keep me accountable in that regard.

Company replied

Rated 4 out of 5 stars

I like the minimal equipment workout. I need structure, this app gives it. It's a great starter workout routine, after a month, it becomes repetitive. I felt like I didn't need it anymore. It's good t... See more

Company replied

Rated 4 out of 5 stars

Good workout for 15 mins a day. Gives a great sweat going and it's good forgot cardio health as well as my pulse was a good exercise high. Also, it isn't stressful after you get your pace going.

Company replied

Rated 4 out of 5 stars

Your'e forced to follow the program, otherwise you will loose your money! Exercises not to difficult to follow after 40 years of no exercise! I like the rest days inbetween!

Company replied


Company details

  1. Wellness Program

About MadMuscles

Written by the company

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MadMuscles is an app that helps you crush your fitness goals with personalized workouts, meal plans, and expert guidance.

Choose from 10+ training programs – from strength and HIIT to yoga and walking – all tailored to your level, schedule, and gear.

Track progress, join lifestyle challenges, and get real results with zero guesswork. Whether you're at home or at the gym, MadMuscles gives you the tools and motivation to stay on track and get stronger every day.


Contact info

Build your body with MadMuscles

Personalized workout plans. Real results.

3.7

Average

TrustScore 3.5 out of 5

27K reviews

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Rated 1 out of 5 stars

Be carefull!! It is a TRAP APP

Be carefull!!
It is a TRAP APP

THIS IS A FRAUDULOS APP!!

THEY CHARGED ME THINGS WITHOUT ME AGREEING TO ANY ADDITIONAL EXTRAS OR ANY ADDITIONAL PROGRAM!!

They show you the price of your chosen progam, they ask you for the creditcard information and after that you start to add extras that was impossible to remove and once to press continuo thinking that at the end you could cancel in the think form your basket, but no, immediately you get the charge in your creditcard with no possibility to go back or cancel, also i don't know how do you manage to avoid the double step verifications for charges in the card. Initially charged at 12.09 EUR, and finally at 48.39 EUR whit the extras you didn't aprove.
This is NOT the way we work in Europe and I cannot accepted.

I also complain to the bank and they block your account.

May 6, 2026
Unprompted review
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Reply from MadMuscles

Hello Roberto!

We are very concerned to hear about your experience, and we sincerely apologize for any confusion during the checkout process. We want to assure you that our goal is transparency, and we never intend to charge our users for anything without clear disclosure.

As for the additional proposals, they are intended to be optional, and we regret that the interface has appeared misleading. We take your feedback on the payment flow very seriously and will review it with our technical team to ensure it meets the highest standards of clarity and fairness.

We would like to solve this for you immediately. Please contact our support team at [support@madmuscles.com] with your account details. We are committed to ensuring our users' satisfaction and prioritizing your refund request. Thank you for bringing this to our attention and for your feedback!

Sincerely,
MadMuscles Team

Rated 3 out of 5 stars

Some of the instructions don't match…

Some of the instructions don't match with what the model is doing especially in the warm up.

May 18, 2026
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Reply from MadMuscles

Hello, Smita Patel! Thank you for bringing this to our attention. We understand how confusing it can be when the spoken instructions don’t fully match the movements demonstrated by the model, especially during the warm-up where clear guidance is important.

Your feedback is very valuable, and we’ll share it with the team so they can review the synchronization between instructions and demonstrations to improve the overall workout experience.

Kind regards,
Mad Muscles Team.

Rated 3 out of 5 stars

Its a Renewal plan not advised

Its a Renewal plan

May 18, 2026
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Reply from MadMuscles

Hello, John Gutierrez! Thank you for pointing that out. The charge you mentioned is related to the subscription renewal plan that continues after the initial promotional period. We understand that renewal charges can sometimes come as a surprise, and we appreciate your feedback regarding the clarity of the billing process.

Please reach out to our support team at support@madmuscles.com with your details. They will take a closer look at your case and do their best to help you and make everything right.

Kind regards,
Mad Muscles Team.

Rated 5 out of 5 stars

So far so gud.

So far so gud.

May 18, 2026
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Reply from MadMuscles

Hello Sina!

Thank you for the "gud" vibes! We are so happy to hear that your experience has been positive so far. The beginning of any journey is the most important part, and you've already made the commitment to start. We can't wait to see how you feel after a few more sessions! Keep up the great work!

Best regards,
MadMuscles Team✨

Rated 5 out of 5 stars

Difficult after 4 years

After 4 years of bo training
I found that difficult however I had to start somewhere and i feel alot better now
Exercises were ok length of workout was ok .it was my fitness which was the onky issue

May 18, 2026
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Reply from MadMuscles

Hello David!

Thank you so much for your honesty! You hit on a very important point: the hardest part is almost always just starting somewhere. Coming back after a 4-year break is a huge challenge, but the fact that you already feel a lot better after the session is a testament to your effort. Please don't be hard on yourself regarding your current fitness level—that is exactly what the app is here to help you improve! With each session, your stamina and strength will return. We are glad to hear the exercise length worked well for you. Keep that momentum going, and soon those "difficult" movements will become your new baseline!

Best regards,
MadMuscles Team☀️

Rated 3 out of 5 stars

Exercises repeats itself too many times…

Exercises repeats itself too many times cant see it making a difference.

May 18, 2026
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Reply from MadMuscles

Hello Suzie!

Thank you for your honest feedback! We understand that repetition can sometimes feel repetitive, but there’s a specific reason for it. In strength training, especially calisthenics, repeating movements is key to mastering proper form and achieving 'progressive overload'—which is how your muscles actually grow and get stronger.

However, we want you to stay engaged! If you feel it’s too easy, try increasing the intensity of each rep or checking out different workout paths in the app. Your results are built on that consistency, so stick with it—the difference is happening even if it's hard to see yet!

Best wishes,
MadMuscles Team

Rated 1 out of 5 stars

I wanted to try the app…. Catchy fees and no real willing to help!!!!

I wanted to try the app, so I paid for a program plan. they didn’t say that the bonus coaching/nutrition plan will also be charge
D and they took 49.95$ usd more than my initial 13.99$usd

I cancelled the subscriptions as mentionned to have a refund( I only wanted refund for what I didn’t voluntary paid for) and someone answered me only with more options. I said no multiple times and still didn’t get a refund. On PAYPAL dispute, they say they will refund in one day if I talk to the service instead of filing
A dispute. I tried and they send it to « whatever review team »

After that, they keep insisting that their first priority is transparency and customer care. They give you so much difficulties to get a refund and they insist on the fact that you can decline at checkout, which is not true.

I will not recommend trying it, as it really looks like a modus operandi to everyone and they try to make you feel safe to keep going…and fraudulent way to get money from people who wants to try. Such a waste of time, money and energy for nothing!!!!

Do some
Research before buying anything form them…. I didn’t and now I’m in a battle to get my money back for something I never agreed to pay for, even if they try to manipulate their way through it

Edit: after reading their answer on this review, I reached out to them to see what we can do and they sent me the first communication I got with « Theo »… they are not transparent at all as they keep on sending the same messages , not showing a real matter to help out. I read all their terms and agreement before doing all of this…..

May 17, 2026
Unprompted review
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Reply from MadMuscles

Hello Gabrielle! We are sorry for the current situation. We would like to note that our team has already responded to your email request. All subscription terms, including additional offers, are detailed and agreed to by the user directly on the checkout screen. We strive for maximum transparency in working with customers, so to finally resolve your issue, please contact the support team for assistance.

Rated 5 out of 5 stars

Hindered a bit here by my various lower…

Hindered a bit here by my various lower back operations and hip replacements. Getting a real sweat up but I notice that I am more flexible and then looking forward to the next sessions

May 18, 2026
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Reply from MadMuscles

Hello RON!

Thank you so much for sharing your journey with us. It is truly inspiring to hear that, despite having navigated lower back operations and hip replacements, you are showing up and putting in the work! It is fantastic that you are already noticing an increase in flexibility and working up a real sweat. That "post-workout" feeling is a great indicator that your circulation is improving and your muscles are engaging. We are thrilled that you are looking forward to your next sessions. Your resilience is remarkable, and we are honored to support your path to better mobility!

Best regards,
MadMuscles Team💥

Rated 1 out of 5 stars

The exercises coming at me to fast

The exercises coming at me to fast . I told you I am 72 and not exercised like this

May 18, 2026
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Reply from MadMuscles

Hello John!

Thank you so much for reaching out and sharing this with us. First of all, we want to say how incredibly inspiring it is to have you training with us at 72! You are absolutely right—safety and comfort are the top priorities. Please remember that you don't have to keep up with the screen's pace. We strongly encourage you to pause the video whenever you need, take longer breaks between movements, and go at a speed that feels right for your body. This is your journey, and there is no rush. We are here to support you, so please listen to your body first. You’re doing an amazing job!

Best regards,
MadMuscles Team🌟

Rated 5 out of 5 stars

I have not move my body this much in a…

I have not move my body this much in a very long time despite i was on the chair,
I felt every part of my body being impacted.

May 18, 2026
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Reply from MadMuscles

Hello Adeola!

That is an incredible breakthrough! It is a common myth that you need to be standing or lifting heavy weights to get a real workout. As you just experienced, "chair-based" or seated exercises can be incredibly effective at waking up muscles that have been dormant for a long time. The "waking up" phase is often the most intense, but it’s also where the most transformation happens. Keep showing up for yourself!

Best regards,
MadMuscles Team💛

Rated 4 out of 5 stars

The workouts are challenging

The workouts are challenging and require effort. I like that I do not need any additional equipment.

May 9, 2026
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Reply from MadMuscles

Hello Jackson!

Thank you for your feedback! We are thrilled to hear that you are finding the workouts challenging—that effort is exactly what leads to real results. One of our main goals is to make fitness accessible to everyone, so we are glad you appreciate the no-equipment approach. It proves that you already have the most important tool for a transformation: your own body and the determination to use it! Keep pushing yourself, and enjoy the progress!

Best regards,
MadMuscles Team💪🏻

Rated 5 out of 5 stars

Simple basic Elementary style workouts…

Simple basic Elementary style workouts but at this age and shape was very intense looking forward to day two

May 17, 2026
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Reply from MadMuscles

Hello Ted!

Thank you so much for sharing your experience! It is a common misconception that workouts need to be "complex" to be effective. Sometimes, those "elementary" movements are the most powerful because they target the fundamental muscle groups and stabilizers that we use every day. It is completely normal to find basic movements intense when you are first getting back into a routine—that just means you are pushing your body exactly where it needs to go! The fact that you are already looking forward to Day 2 is the best indicator of a successful start. Take it one day at a time, and listen to your body. We are excited to see your progress!

Best regards,
MadMuscles Team💫

Rated 4 out of 5 stars

Didn't realize how much I was out of…

Didn't realize how much I was out of shape so thanks for pointing that out. Only down fall I found so far is that I can't change work outs or a specific exercise but that's ok.

May 17, 2026
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Reply from MadMuscles

Hello Melina!

Thank you for your honest feedback! It is a very common "aha!" moment—sometimes it takes that first workout to realize where our fitness level truly stands. Don't let it discourage you; consider it your starting line for a great transformation! In the meantime, if a specific exercise is too difficult or uncomfortable, feel free to perform a modified version or reach out to our support team for advice on alternatives. Keep pushing forward—you’ve got this!

Best regards,
MadMuscles Team

Rated 4 out of 5 stars
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Reply from MadMuscles

Hello Aimen!

Thank you so much for your feedback! We are thrilled to hear that you are enjoying the deals and finding our support helpful. Our goal is to provide great value while making sure you have all the tools you need to succeed in your fitness journey. If there is anything else you need assistance with, we are always here to help!

Best regards,
MadMuscles Team✨

Rated 5 out of 5 stars

Balance by mid June…

I already feel a little better with balance. The tasks look to be too easy but once I start doing a task I can feel the areas that it is working. I'm hoping that in three weeks I'll be able to attend my family reunion in another state without having a cane everywhere that I go. I know that I'm not doing the tasks as they are meant to be done but for now I have to steady myself so that I don't fall. So far I'm happy with the program.

May 17, 2026
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Reply from MadMuscles

Hello David!

Thank you so much for sharing such a personal and inspiring goal with us! It is incredibly rewarding to hear that you are already feeling an improvement in your balance. It’s very common for exercises to look easy but feel challenging once you engage the right muscles. That feeling means you are targeting the stabilizer muscles necessary for balance. We are rooting for you and hope you have a wonderful, cane-free time at your reunion! Keep up the amazing work.

Best regards,
MadMuscles Team☀️

Rated 5 out of 5 stars

Perfect for starting to work out your body

These are great workouts to start burning calories and getting in good physical shape.

May 17, 2026
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Reply from MadMuscles

Hello Daniel!

Thank you so much for the feedback! We are thrilled to hear that you find the workouts perfect for getting started. Whether the goal is burning calories or building a solid foundation of fitness, the most important part is that first step—and it sounds like you've hit the ground running! We've designed these routines to be accessible yet effective, so you can see and feel those results as you progress. Keep up the fantastic work!

Best regards,
MadMuscles Team⭐️

Rated 1 out of 5 stars

MadMuscle is a very cheap app for…

MadMuscle is a very cheap app for money-making, just like other types of fraudulent online companies. It has a trap for you to pay more money automatically, even if you don't want to. They will never refund you, even if you do not want to get their service. Such a customer-unfriendly company! Never would recommend it.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

So far experience is great

So far experience is great. For the 1st day kicked my butt and felt every bit of it but I feel great. Looking forward to the continuance.

May 17, 2026
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Reply from MadMuscles

Hello Josh!

That is what we love to hear! There is nothing quite like that "first-day" feeling where you realize exactly which muscles you've been neglecting. It sounds like you gave it your all, and the fact that you feel great afterward is the best sign that you're ready for this journey. The first step is often the hardest, so you’ve already conquered the biggest hurdle. We are just as excited as you are to see how you progress in the coming weeks! Keep that fire going!

Best regards,
MadMuscles Team🙌🏻

Rated 3 out of 5 stars

Taking me a while to understand the…

Taking me a while to understand the exact movements

May 17, 2026
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Reply from MadMuscles

Hello Kevin!

Thank you for sharing your experience! It’s completely normal for the movements to feel a bit unfamiliar at first—learning proper form is a journey in itself. We recommend watching the exercise animations a few extra times or practicing the movements slowly before starting the timer. Consistency is key, and we promise it will feel much more natural as you progress. Stick with it, you're doing great!

Best regards,
MadMuscles Team

Rated 1 out of 5 stars

Unwanted automatic renewal

I had a 3 month subscription which got automatically renewed. This renewal of subscription was automatic by default. Since I did not want to subscribe again but they debited the amount already, I cancelled on the website. But they wish me to continue with the automatic payment and even proposed several advantages with their application.

I was not interested: I just wanted to be reimbursed. This is tricky to offer a 3 month trial but behind you get automatic renewal if you don't pay attention. Once I noticed and wanted to refund, I got several proposals except from refunding my money. A pure scam

April 27, 2026
Unprompted review
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Reply from MadMuscles

Hello Philippe! We’re sorry to hear about your experience and understand your frustration especially since you cancelled the subscription.

Please note that subscriptions are only charged for active plans with automatic renewal that the user has agreed to during checkout. We are transparent about charges and do not charge without an active subscription being enabled.

Our records show that our team is currently reviewing your case and will get back to you as soon as the dispute is resolved. We appreciate your patience while this is being handled.

Best regards,
MadMuscles Team

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