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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making the entire process stress-free. The service is frequently highlighted as excellent, with many people appreciating the efficiency, smooth installation, and the team's respectful approach to their property. However, some customers also noted issues with after-sales service, mentioning that support was non-existent after the installation, leading to unresolved problems like water leaks. A few other people also felt that the company did not deliver on promised offers after initial paperwork.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, praising the professionalism and efficiency of the team from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had solar panels installed on my commercial premises through Madola, and I couldn’t be happier with the experience. From start to finish, Neil and Stuart were professional, helpful, and ea... See more

Rated 5 out of 5 stars

I’ve been wanting solar panels and a battery for a while but couldn’t afford the upfront cost. Madola Energy put me in touch with Home Tree Finance, which meant I could get everything installed... See more

Rated 5 out of 5 stars

From initial contact through to completion of the work Neil and his colleagues, at Madola Energy, have been outstanding. The price for an upgraded Solar PV system was very competitive. All works... See more

Rated 5 out of 5 stars

Was toying with the idea of getting solar panels and a battery but didn’t like the idea of paying anything upfront. Madola Energy helped arrange finance through Home Tree Finance, which made i... See more


Company details

  1. Solar Energy Company

Written by the company

Madola Energy is a leading provider of solar power solutions for businesses and homes across the UK. Since our founding in 2013, we’ve been dedicated to providing high-quality, reliable, and sustainable solar power installations that help our customers save money, reduce their carbon footprint, and make a positive impact on the environment. At Madola Energy, we’re committed to staying at the forefront of new and innovative technologies in the solar power industry. Our team of experts is constantly researching and developing new solutions to help our customers maximize their energy savings and minimize their environmental impact. Make the change today and Go Solar,with Madola!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

56 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

solar panels and battery pack from madola

I had solar panels and battery pack fitted with madola and the experience couldn’t have been simpler. I thought that getting solar installed would be a really involved process that would take alot of time to get approved and installed. Madola couldn’t have been any more helpful with the process. Right from the first query email right through to after sales support, they couldn’t have made it more seamless. The installation was quick and pain free. The guys on site were terrific. Very professional, they clearly took pride in their work. Neil explained everything from how it all works, from set up, to the app, to how to use the energy in the most efficient way. We financed through home tree, that again was set up through the guys from madola and all was sent over through Docusign. It’s defo the most cost effective way to get solar fitted with finance to suit anyone’s needs. All in all I’m really happy with the whole experience provided, and would throughly recommend this company.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Was toying with the idea of getting …

Was toying with the idea of getting solar panels and a battery but didn’t like the idea of paying anything upfront. Madola Energy helped arrange finance through Home Tree Finance, which made it possible to get everything installed with no money down.

The whole process was smooth from start to finish. The team were professional, helpful, and explained everything clearly. The installation went well and everything was handled properly.

Already seeing savings, and the Lumo app is a great extra for tracking energy use and making even more savings.

Highly recommend Madola Energy — great service overall.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been wanting solar panels and a…

I’ve been wanting solar panels and a battery for a while but couldn’t afford the upfront cost. Madola Energy put me in touch with Home Tree Finance, which meant I could get everything installed with no money down. That really made it possible for me.

The team were great from start to finish — very professional, helpful, and easy to deal with. Everything was explained clearly and the install went smoothly.

I’m already noticing savings, and the Lumo app they set me up with is really handy for keeping track of energy use and saving even more.

Would definitely recommend Madola Energy — great service all round.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

What lovely people to deal with.l was…

What lovely people to deal with.l was given a quote for a battery storage system to assist my solar further in energy savings and a future investment and l was impressed with the quote given and accepted.regular emails for all my information needs, straight forward arrangements with my finance and Bank transfers.No urgency put on me with final,payment.
Very compact battery system which took to delightful young men to set up in my garage that took very little space,They very kindly helped me set it all,up on my iPad and took me through the workings on the console in the garage then tidied up and took away all materials so,l,was left as it was before they arrived.lt only took a few hours to set up and it’s working ferfectly and has filled my battery up overnight so l am now using cheaper electricity through the day time. If you are someone looking for solar and or just battery please give them a call, l think you will be delighted in the quote.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Never delivered on their offer

Wasted a lot of my time in October 2024 going through paperwork only to never deliver anything they offered.

Plenty of excuses.

December 9, 2025
Unprompted review
Madola Energy logo

Reply from Madola Energy

Hi Martin,
We apologise that you have been made to feel this way. As we were also new to this scheme, we experienced shortcomings on their part and share your sense of disappointment. Please feel free to contact us if you would like to discuss this further. We did everything we could to try to bring this over the line, but unfortunately we were unsuccessful. Once again, please accept our sincere apologies.

Rated 5 out of 5 stars

Great team.

The installation was scheduled for what turned out to be a period of wet and windy weather. The guys doing the installation were amazing, and when the weather stopped progress I was kept informed.
I was impressed with everyone who came in site - all polite, respectful of the property and very tidy in the circumstances.
I was busy when the installation was finished and because I wanted some more guidance on how the system and app works and engineer came back to talk me through it.
I think I got very good value for money and would recommend Madola.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Good work in tough weather!

Nathan and Jamie did an extremely professional electrical installation today of inverter and related wiring working with the solar panel crew (sorry guys dont know your names). Weather was dire but the boys pulled through and got the job done!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Solar installation completed in horrendous weather!

Many thanks to the team that installed the inverter and 15 solar panels yesterday. The weather was as bad as I have ever seen but the team worked through it all and completed a very tidy install. They even took the time to show me some of the functions on the solar app. Well done!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Gary and the Madola team

Gary and the Madola team have carried out 4 large projects for us and have worked to a high standard. Gary is keen to do a great job and he has ensured this on all projects. Would highly recommend!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

The team and the quality of the installation are fantastic, the price for the solar installation was very good aswell. I have had the solar for 2 years now and would not go back, even my in-laws have had them fitted. Really happy with everything. I have also recommended them for a large commercial installation in work and currently looking to get that started, and again they have been fantastic throughout. Would definitely recommend

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Madola Energy solar panel installation

I choose Madola Energy for my solar panels and battery set after a recommendation from a friend and couldn't be happier. I had a much bigger battery and more panels for considerably less than the next best quote. Installation only took a day and were very professional. The installation crew were courteous and knowledgeable and the clean up was impressive.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very professional and approachable team. All done very timely and they were always available for advice on the phone. Highly recommended service. Top notch

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

We have just opened a new restaurant in…

We have just opened a new restaurant in the Rhondda and thought that solar panels and batteries would be a good idea. We were recommended Madola Energy by a friend who had used them in the past and I have to say it was a great recommendation as we had a fantastic service from start to finish.
We would highly recommend them to anyone interested in solar panels and batteries they made everything from start to finish easy for us and a good price as well.
Gary Thomas.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Best in the business

I couldn’t be happier with the service from Gary and the team at Madola Energy. They were professional, efficient, and left everything clean and tidy. Their support didn’t stop at installation — they were fantastic with firmware updates and super helpful when I was getting to grips with the app.

I was originally recommended to them by a good friend, and I’ve since passed on that recommendation to others — they’re genuinely that good. If I could give more than five stars, I would!

With two EVs in the household, the fuel savings alone have been incredible. Combined with the amount of energy we export back to the grid, the entire system paid for itself in under 18 months — and that’s while running a hot tub at 40°C all year round in a four-bedroom house!

August 28, 2025
Unprompted review

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