Mad Swords Reviews 10

I can’t believe I spent my hard-earned money on a sword from Madsword, only to receive a product that was rusty and tarnished. The blade was covered in spots, and the hilt looked worn out, as if it had been used before. I thought I was buying a new item, but what I got was clearly second-hand. I contacted the company immediately, but they didn’t even bother to reply. This experience has left me furious, and I would never recommend this company to anyone.

I paid extra for expedited shipping because I needed the sword for a specific event. Unfortunately, Madsword failed to deliver on time, and the sword arrived two weeks late, long after the event had passed. Their tracking system was completely useless—it barely updated, and I had no idea where my package was. To make matters worse, customer support ignored my emails and provided no assistance. It’s clear that this company doesn’t care about its customers or their timelines.

I regret buying from Madsword because their no-refund policy is a complete scam. The sword I received was nothing like the one they advertised—it was smaller, poorly made, and looked second-hand. When I tried to return it, they refused to issue a refund or even consider my request. They claimed that “all sales are final,” which is absurd when the product doesn’t meet expectations. This kind of shady business practice should be a warning to anyone thinking about buying from them.

I don’t understand how Madsword has so many glowing reviews. After my experience, it’s clear that those reviews are either fake or paid for. My sword arrived late, poorly packaged, and with noticeable defects. It seems like the company spends more time writing fake positive reviews than actually improving their products and services. Don’t fall for the hype—my experience was a disaster, and I wouldn’t recommend this company to anyone.

The swords on Madsword’s website are ridiculously overpriced for the quality they deliver. I purchased what they claimed was a handmade, high-quality piece, but it felt more like a mass-produced toy. The blade wasn’t even sharp, and the materials felt cheap and flimsy. For the price I paid, I expected something far superior. If you’re looking for value for your money, look elsewhere—this company is just trying to rip you off.

I spent weeks researching and finally decided to purchase a sword from Madsword, expecting it to be a beautiful addition to my collection. What I received was nothing short of a nightmare. The sword was broken in half right out of the box, and it looked like it was poorly constructed to begin with. When I tried to contact them for a replacement or refund, they flat-out refused and blamed the courier service. This level of negligence is unacceptable, and I wouldn’t recommend this company to anyone.

The sword I ordered looked stunning on their website, but what I received was a joke. It didn’t resemble the photos at all. The details were sloppy, the blade was uneven, and the material looked completely different. It felt like they shipped me a cheap knockoff instead of the premium product I paid for. I sent them multiple emails asking for a refund or exchange, but they ignored me completely. Madsword is clearly misleading customers with false advertising. Save your money and shop elsewhere.

I was excited to order a sword from Madsword after seeing their flashy advertisements and impressive product descriptions. However, when the sword finally arrived, it was a complete letdown. The material felt cheap and fragile, and it lacked the craftsmanship they promised. It looked like something you could buy at a dollar store, not a high-quality collectible. I reached out to customer service to express my disappointment, but they didn’t even bother to respond. This company is all talk and no action—definitely not worth the money or the hassle.

I placed my order with Madsword, thinking I would receive my sword within the advertised shipping time. Little did I know, it would take over a month to get here! When it finally arrived, the box was in terrible shape, with dents and tears all over it. Upon opening it, I discovered that the sword itself was scratched and damaged, likely due to poor packaging. When I contacted customer support, they blamed the courier and refused to take responsibility. Such a frustrating experience—I’ll never buy from them again.

Horrendous. At absolutely no point in the future.
Needed to purchase a sword from madswords for my accomplice's birthday, so I called a couple of shops to find out if it's sensible that it will be conveyed in time (called around 90 days ahead of time). Swordsandmore guaranteed me it'll be sent in close to a month from that point on and that it'll handily accompany me in time before the birthday. So I requested it. No reaction at all for a very long time. Then, at that point, I called again to get some information about the status. Unexpectedly the client assistance was fairly cautious and said they can't say when it will be there. Like absolutely something contrary to everything that they said to me the initial time. I felt a little uncomfortable yet at the same time had trust. So the birthday passed and practically one more month AFTER the birthday, we at last got a bundle - with some unacceptable sword. I resented that point and composed the shop an email, asking to some way or another make it dependent upon me. All I needed was to feel really focused on and treated in a serious way as a client. Anyway all through the many sends we traded, the client support NOT ONE TIME apologized for whatever occurred so far, rather sounded exceptionally annoyed and devensive in message, saying it's not their shortcoming but rather that of the stockpiling coordination group. Exceptionally amateurish. I attempted - despite the fact that furious - to stay unbiased and courteous. So with another work I sent some unacceptable sword back and requested them to basically send the right sword to me when I mail them the affirmation that the other blade was given to the mail center (to abbreviate the holding up time subsequent to being a month late to the birthday as of now) - no answer to that. Rather they just sent the right blade to me after they got the other - which required one more month altogether. So around 90 days after the fact than initially guaranteed. I'm for the most part a very quiet individual yet never have I encountered such a terrible web-based buy and client service.
Another thing, a survey I composed on their shop website page for the item was rarely delivered. Amateurish and profoundly disheartening client care, I'll purchase there at absolutely no point in the future, nor will my companions.