Maeve Jewelleries UK Reviews 37

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I never usually leave reviews but I’m so happy with the quality, I mean, I don’t know much about accessories but basing it off purely from my gf’s reaction when I got her one of your necklaces, I can... See more

Company replied

Rated 1 out of 5 stars

Sorry to repeat what's already been said..I'm afraid the Maeve Aurelia Jewelry advertised on Instagram ( currently having a closing down sale) is a scam. Items purchased are supposedly shipped from Ch... See more

Company replied

Rated 1 out of 5 stars

Cheap jewellery from China. My jewellery came in a cheap plastic bag. You paying £40 for a "gold" necklace? Absolute scam Please ladies don't be fooled!

Rated 5 out of 5 stars

I recently purchased a few pieces of jewellery from Maeve, and I couldn't be happier with my experience. The selection is beautiful, featuring a wide range of styles that cater to every taste. The qua... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Timeless 18K Gold-Plated Stainless Steel Jewellery – Affordable Luxury from Maeve Shop UK Discover everyday elegance with Maeve Shop UK, your trusted source for affordable, high-quality jewellery. Our beautifully crafted necklaces, rings, earrings, and bracelets are waterproof, non-tarnishing, hypoallergenic, and built to last—perfect for sensitive skin and daily wear. Designed for both style and durability, our pieces combine classic beauty with modern design, making them ideal for any occasion. We offer fast, reliable nationwide shipping across the UK, so you can enjoy timeless jewelry without the wait. Shop now at Maeve Shop UK – where style meets quality and elegance lasts forever.


Contact info

3.3

Average

TrustScore 3.5 out of 5

37 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(37)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Sorry to repeat what's already been…

Sorry to repeat what's already been said..I'm afraid the Maeve Aurelia Jewelry advertised on Instagram ( currently having a closing down sale) is a scam. Items purchased are supposedly shipped from China ( if at all ) definitely no refund. So could the 'real ' Maeve Aurelia contact Instagram and report before both your brand is ruined and any more customers ripped off

March 15, 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear L Walton,

Thank you for reaching out. We want to clarify that we are NOT Maeve Aurelia.

To clarify, we are Maeve Jewelleries UK, and you can find us:

- 📱 TikTok & Instagram: @maeveshop.uk
- 🌐 Website: www.maeveshop.co.uk

It seems your review may have been mistakenly left for our company.

The only thing linking us with them are their customer reviews that has mistakenly been left on here. The company you mentioned has their own website and Trustpilot page.

We kindly ask that you review your feedback, as any confusion could result in inaccurate reviews and potentially harm reputations.

We have had several customers accidentally post reviews for Maeve Aurelia on our Trustpilot page, but once they realised the mix-up, they kindly removed their reviews. We encourage all customers to ensure reviews are left for the correct company.

We hope this clears up any misunderstandings. If you have any further questions or concerns, please don’t hesitate to reach out. We appreciate your understanding.

Kind Regards,
Maeve Jewelleries Team

Rated 1 out of 5 stars

Website is a SCAM! AVOID!

I ordered from this site through facebook as it was being displayed as a closing down sale. It has been over 3 weeks now with no delivery (I live in the UK) and when I track the parcel it says it is arriving from China?! This is supposed to be a small independent business that makes their own jewellery. I’m really disappointed as I was really looking forward to receiving the bits I ordered. I have tried reaching out to the company with no success. Please avoid buying from the company at ALL costs! I am now sadly out of pocket with no lovely jewellery to wear.

March 14, 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Hannah,

Could you kindly check if we are the correct business you intended to review? We have noticed that some customers searching for “Maeve Aurelia Trustpilot” have mistakenly left reviews on our page.

To clarify, we are Maeve Jewelleries and have no association with this company. Our orders are all packed and shipped from the UK.

Our official details are as follows:
🌐 Website: www.maeveshop.co.uk
📷 Instagram: @maeveshop.uk
🎵 TikTok: @maeveshop.uk

We’re truly sorry to hear about your experience, but we kindly ask you to review the details above. Incorrect reviews can significantly impact small businesses like ours.

That said, we take all reviews seriously. To help us investigate this further, we have formally requested more information from you via Trustpilot.

As per Trustpilot’s protocol, you will have three days to respond; otherwise, we will not be able to consider this a genuine review.

Looking forward to your response. Thank you for your understanding and cooperation.

Kind Regards,
Maeve Jewelleries

Rated 1 out of 5 stars

Scam Scam Scam

Don’t buy from this site it is a scam. Cheap poorly made items that look nothing like the website. Silver ring with gold threads is just cheap silver ring with gold colour paint.

March 13, 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Rochelle,

Could you kindly check if we are the correct business you intended to review? We have noticed that some customers searching for “Maeve Aurelia Trustpilot” have mistakenly left reviews on our page.

To clarify, we are Maeve Jewelleries and have no association with this company.

Our official details are as follows:
🌐 Website: www.maeveshop.co.uk
📷 Instagram: @maeveshop.uk
🎵 TikTok: @maeveshop.uk

We’re truly sorry to hear about your experience, but we kindly ask you to review the details above. Incorrect reviews can significantly impact small businesses like ours.

That said, we take all reviews seriously. To help us investigate this further, we have formally requested more information from you via Trustpilot.

As per Trustpilot’s protocol, you will have three days to respond; otherwise, we will not be able to consider this a genuine review.

Looking forward to your response. Thank you for your understanding and cooperation.

Kind Regards,
Maeve Jewelleries

Rated 1 out of 5 stars

Same experience as many

Same experience as many. Instagram account advertised a sale and my order turned out to be some $2 shop budget toy version shipped from China. Your business account has been hacked and not doing the genuine products any favours. I've been ripped of

March 11, 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Hi Sandy,

We're sorry about your experience. As you may have noticed, we’ve received several consecutive reviews with similar claims but have yet to receive any order details to investigate. While we take all feedback seriously, we also want to ensure these concerns are genuine so we can address them properly.

To help us look into this, please provide your purchase number and any relevant details. We have sent a formal information request to you via Trustpilot.

If we don’t receive this information within three days, we won’t be able to verify the review as genuine as per Trustpilot’s protocol.

We look forward to your response.

Best,
Maeve

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, necklace came exactly as pictured

March 10, 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Thank you for your kind words and 5-star review, Charles! We truly appreciate your support.

Rated 1 out of 5 stars

SCAM company - Do not buy from them

I bought a silver ring with gold threads from what l now believe is a scam ad on instagram😡 Im in the UK and the ring arrived today from China and it is a very bad and cheep ring not looking anything like the one on your website. It looks like something you'd pay £1 for at a cheep market stall. I paid £22 and am of course lm extreamly disappointed. To get a refund it says on your website that first you take 15% of the price in "re-stocking fee" what ever that is and l have to send it back to Asia at my expense! DO NOT BUY FROM THIS SCAM COMPANY.

March 10, 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Evaelisa,

Thank you for reaching out. We’re truly sorry to hear about your experience and appreciate you bringing this to our attention.

Maeve Jewelleries only sells through our official website: www.maeveshop.co.uk and TikTok Shop (@maeveshop.uk), and we are yet to hear back from recent reviewers about more details regarding the alleged false purchases.

Instagram previously supported in-app shopping but recent changes have restricted this feature in the UK. Any shopping links on our Instagram direct exclusively to our website—we do not process sales through Instagram ads or third-party platforms.

It sounds like you may have purchased from an unaffiliated seller. While we cannot process refunds for items not purchased through our official store, we’d be happy to assist in investigating the source of the order. If you can provide details such as the seller’s information, proof of purchase, or product photos, we can look into this matter further.

Additionally, we have formally requested further details from you through Trustpilot. As per their protocol, if we do not receive a response within three days, we may be unable to verify your review.

We understand your frustration and sincerely appreciate your time in addressing this issue.

Please don’t hesitate to reach out if we can assist further.

Best regards,
Maeve

Rated 1 out of 5 stars

I ordered the silver gold thread ring.

I ordered the silver gold thread ring.
It is completely different from picture, is cheap and ugly!!
An absolute scam.
Do not waste your hard earned money on this!!!
The colour is shiny and different than advertised picture.
The gold wrap thread is mixed in with silver and not matt and separate like advertised picture.
The shape of the wave is wrong and not like advertised picture.
It's a mass produced monstrosity!!
Scam, scam, scam!

March 8, 2025
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Dear Nicole,

We are sorry to hear about your experience, and we apologise for any confusion.

We noticed you are based in Australia, and we wanted to clarify that Maeve Jewelleries (maeveshop.co.uk) only ships within the UK. Additionally, the product you’ve described is not one that we offer.

As a small business, we take great pride in our customer service and always strive to provide accurate information and high-quality products. Reviews like this, which don’t reflect our actual offerings, can be very damaging to us.

We would greatly appreciate it if you could consider removing or updating your review to avoid misleading other customers.

Thank you for your understanding, and we’re sorry again for any inconvenience caused.

Best regards,
Maeve

Rated 5 out of 5 stars

I’m so happy I’ve discovered this…

I’m so happy I’ve discovered this company. I’m allergic to nickel and this jewellery is perfect for me. It’s absolutely gorgeous and great quality.

January 4, 2025
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

We’re so happy you found us! 💛 It’s amazing to hear that our jewellery works perfectly for you and that you love the quality. Your support means so much—thank you for sharing your experience!

Hope you enjoy your pieces, and we’d love to see you again soon, Heather! ✨

Rated 5 out of 5 stars

unique & beautiful jewellery

I recently purchased a few pieces of jewellery from Maeve, and I couldn't be happier with my experience. The selection is beautiful, featuring a wide range of styles that cater to every taste. The quality of the jewellery is amazing, and each piece feels unique and well-crafted, will definitely buy again when new designs are out.

December 13, 2024
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Hey JMB,

We’re so glad you love your Maeve pieces! ✨ It’s amazing to hear you appreciate the quality and unique designs. We can’t wait to share new collections with you—stay tuned!

Thank you for your support 💛

Best,
Maeve

Rated 2 out of 5 stars

Beautiful items

Beautiful items

November 29, 2024
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Hi Domiana,

We’re so glad you love our items! We noticed your 2-star rating and would love to know how we can improve your experience. Let us know—we’d love to make things right!

Let’s Turn That 2⭐ into a 5⭐! We look forward to hearing back from you soon! 💛

Best,
Maeve

Rated 5 out of 5 stars

Top products!! 5*****

Top products! Good price! Second time I buy from them, 5 stars well deserved!

November 23, 2024
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Wow—thank you so much for your support, Daniel! 💛 We're thrilled you love our products and appreciate the great value. It means the world to have you as a returning customer!

Can’t wait to see you shop with us again! ✨

Best,
Maeve

Rated 5 out of 5 stars

Really pleased with the service

Really pleased with the service. I was querying the delivery of an item as I was wanting it next day. I received an email back almost straight away and the person was really helpful. Once placed my order was shipped straight away and I received next day as promised. The necklace I ordered came in a lovely gift box and was packaged lovely. The necklace was better than expected. Will definitely recommend and order more jewellery! Thanks Maeve Jewelleries!!

August 29, 2024
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Hi Laura,

We’re so happy to hear you had a great experience with us! 💛 Providing fast, helpful service is super important to us, so it’s amazing to know we could assist you. And we're thrilled you love your necklace! ✨

Thanks for recommending us—we can’t wait to send you more beautiful pieces in the future!

Best,
Maeve x

Rated 5 out of 5 stars

Amazing quality, long lasting and good customer service!

The jewelleries I bought were amazing!! I never usually leave reviews but this one is just too good to ignore. I’ve been wearing them in the shower for a while now and they’re good as new unlike when I buy jewelleries from high street shops they usually only last 1-2 weeks. They have fast shipping as well and were very helpful when I had a problem changing my delivery address! Highly recommended! and I will gladly buy more😍

August 1, 2024
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Wow—this made our day! 💛 We’re so glad you’re loving your jewellery and that it’s holding up beautifully! Knowing it’s your go-to over high street pieces means the world to us.

We’re also happy we could help with your delivery—your support and recommendation mean everything! Can’t wait to send you more gorgeous pieces soon. ✨

Best,
Maeve x

Rated 5 out of 5 stars

Great gift

I never usually leave reviews but I’m so happy with the quality, I mean, I don’t know much about accessories but basing it off purely from my gf’s reaction when I got her one of your necklaces, I can say the quality is top notch! Value, delivery time, customer service 10/10!!!!!!!

July 17, 2024
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

This is amazing—thank you! 💛 We love that your girlfriend loved her necklace (great gift choice 😉), and it means so much that you took the time to share your experience!

Hearing that everything from quality to service was a 10/10 makes our day. Hope to see you back for more gifts soon! ✨

Best,
Maeve

Rated 5 out of 5 stars

Elegant Jewelleries with quick delivery…

Elegant Jewelleries with quick delivery plus such a great Customer Service. Would highly recommend

May 9, 2024
Unprompted review
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

We’re so glad you loved our jewellery and service! 💛 Your recommendation means the world to us. Hope to see you shop with us again soon! ✨

Best,
Maeve x

Rated 5 out of 5 stars

The highly recommended

The quality of the jewelry is outstanding, and every item l've purchased has exceeded my expectations. The app also provides detailed descriptions and high-quality images, so I always know exactly what I'm getting. The customer service is top-notch, with prompt responses and helpful support whenever l've had questions.
Overall, Maeve is an incredible app for anyone who loves jewelry. It offers convenience, variety, and exceptional quality all in one place.
Highly recommended!

June 14, 2024
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

Thank you for your amazing review! 💛 We're thrilled to hear our jewellery and service have exceeded your expectations. It’s great to know you find our website helpful and convenient too!

Your support and recommendation truly make our day. We can't wait to bring you more beautiful pieces! ✨

Best,
Maeve

Rated 5 out of 5 stars

Value for money

Good communications, very speed delivery and product was as described and very good quality great value for money.

March 26, 2024
Maeve Jewelleries UK logo

Reply from Maeve Jewelleries UK

We’re so happy to hear you loved your experience with us! 💛 Fast delivery, great quality, and value for money—that’s exactly what we aim for!

Thanks for your support, and we hope to see you shop with us again soon, Cristina! ✨

Best,
Maeve x

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