Magara Law Reviews 25

I cannot thank Roy and the team at Magara Law enough for their kindness, efficiency, passion, and commitment in supporting me through my legal matter. The level of service they provide exemplifies rigorous professionalism and sincere empathy.
From the very beginning, Roy and his team demonstrated a refreshing and warm approach. They do not treat clients as simply another case. Instead, they build genuine, trusting relationships with a great deal of respect. The level of care, patience, and understanding they provided made a long period navigating my case remarkably smooth and provided me with complete peace of mind throughout the entire process.
Roy and his team were always available whenever I needed them. They were exceptionally proactive in their work and their attention to even the smallest details was meticulous. 

Thanks to their expertise, diligence, and unwavering support, I was able to resolve my case successfully without compromise and regain stability in my life; mentally, emotionally, and financially. Their guidance and support gave me the confidence to gradually regain a sense of self that had been deeply affected by my experience. Their knowledge, professionalism, and compassionate approach are truly unmatched, nothing ever seemed impossible for them to address. What stood out to me most, from start to finish, was that they genuinely put people and their well-being first, a quality that can sometimes be lost in legal settings but is clearly at the heart of Magara Law’s practice.
I will always be deeply grateful for their support. It has been an absolute privilege to have had representation from Magara Law, and I cannot recommend them highly enough to anyone seeking exceptional legal guidance.

Honest and clear advice on employment law relevant to a university

Roy and his team dealt with my situation in a prompt, professional and courteous manner- explaining everything clearly and with professionalism and humour.
Communication was timely, warm and professional.
Magara Law was recommended to me by a family member and I would, in turn, have no hesitation in recommending Roy & the team at Magara Law to anyone needing employment law advice.

'Magara Law' [Employment Law] was recommended by an acquaintance, who highly rated their services. From the first phone call to the regular email communication(s), then face-to-face (local) meeting, I cannot speak highly enough of the 'Magara Law' team. Special thanks to Roy and Dominic, who have supported me through my employment challenge. For anyone who is experiencing employment challenges, check out 'Magara Law', you are in great hands with this team!!

Great advice and service throughout! Thank you so much.

Simply outstanding service from an exceptional team

Having watched several of Roy Magara's videos on employment law including mental health advice, I asked him to deliver a talk on effective management in the modern workplace which was met with high praise from several delegates. He was very articulate and professional yet with an approachable and empathetic character. I'm glad to know a lawyer who can be trusted to deliver honest professional advice.

I know Roy Magara via a Breakfast Club I previously attended where his professionalism was clearly evident.

I November 2023, I was going through issues at work which lead to the detriment of my mental health. This was further compounded with unfair treatment and discrimination by my employer.

I got in touch with Magara Law and was initially put through to Millie, who I must especially thank for being very understanding and empathetic to my situation. I then met with Roy where every thing including my options, were explained to me. Roy and the Team kept me up to date with the progress of my case at all times.

Not only did they help me legally but they were also there for emotional support, which kept me going during this difficult and sensitive time. I will be forever grateful to Roy and Team for this.

The hard work put in by Roy and the Team resulted in settlement, which was a positive and amicable outcome.

I want to take this opportunity to thank Roy and the Team for all their help and support and wish them continued success in the future.

....and YES, I would definitely recommend them.

Consulted Roy on an employment matter. Helpful advice and supported in navigating to a successful conclusion. Have recommended him to others.

I was experiencing some problems with an employee at work and was not confident that advice I had received from our HR department was accurate. I contacted Magara Law for legal advice and was extremely happy with the detailed explanation and what the company’s legal responsibilities were.

Subsequently, I have use Magara Law for other employment law related concerns. This included workplace bullying experienced by wife, which resolved very satisfactorily.

Magara Law, are by far the best. Swift to reply, reassuring and very knowledgeable. I would recommend them to anyone in need of help.

A pleasant and highly professional experience, from beginning to end. My matter was handled with care all the way through. I would strongly recommend Magara Law.

I had a disappointing experience with lawyer Roy. It's concerning that he didn't provide me with all my options, especially considering my struggle with mental health at work. Encouraging me to take voluntary redundancy without exploring other avenues (Occupational Health, Employee Assistance) and dismissing my concerns is unprofessional and lacks empathy.

Additionally, insisting on using jargon and requiring me to turn on my camera during meetings was insensitive to my vulnerability. Persisting to pronounce my name wrong despite me correcting him every time displayed an unconscious bias. This experience has left me questioning his integrity and commitment to my well-being. I regret using his services, it's important to find a lawyer who prioritizes your needs and provides comprehensive support, Roy just isn’t one of those lawyers.

I got in touch with Magara Law just before Christmas, I felt safe talking to Roy about my discrimination case as he is also someone from minority background.

Roy and his team ensure that I felt valued at all times, every thing was explained properly to me, all my concerns were addressed and they put in the work I asked.

Not only they helped me legally but they also were there for emotional support and to be honest it kept me afloat during such a difficult and sensitive time. Forever grateful, Roy knows this.

I want to take this opportunity to also thank Millie, her customer service is top tier, her care is visible in her voice and how she deals with things. I wish every law firm had a Roy and a Millie, but you can’t have it all. I definitely recommend them! (I usually leave loads of negative reviews to businesses with poor standards so it means a lot if I can leave 5 stars)

Can't recommend enough! I had incredible and supportive service from the very first to the final hurdle. Thoughtful, communicative, direct and a pleasure to work with, Roy and the team took a lot of the pain away from a complex situation and helped me a great deal.

I used Roy Magara to advise on an employment matter. Very impressed with the firm's efficiency and professionalism. A good experience and thanks to both Roy and Milly for the excellent service

I recently had occasion to require the services of Roy Magara at Magara Law. I am more than happy to report that the situation I was dealing with was addressed promptly, professionally, calmly and, in my opinion, with the best possible outcome. Every contact I had was dealt with promptly and when I was unsure of my next steps, I was guided with patience and confidence, which reduced my stress enormously and gave me certainty that all the angles of my situation were covered. I hope not to have further need of such a service :-), but it's a great comfort to know Roy is there if and when I next need him!

Efficient and excellent service. Very helpful and respectful.

For the general public: This review has evidence for each paragraph made. If you've any questions, please give me a call on 07876621636.

1) Mr. Magara's charging was all over the place. He advises that he charges £200 per hour, but when challenged Mr Magara advised that his firm mainly charges fixed fees. An engagement letter dated 14th June states fixed charges of £350+VAT, or hourly rate of £200. I was never charged £200 per hour throughout the engagement despite the fact Mr Magara kept saying that. However, for half an hour appointment on the 11th July I was invoiced £200+VAT fixed charges, so not aligned with the engagement letter dated 14th June. Why higher charge was applied to half an hour appointment? I've not received any preparation documents, or an email from Mr Magara after the meeting to suggest he's done any concrete preparation, it was merely a telephone conversation. Therefore, there was no value adding from this meeting.

2) I've left the negative review for Mr. Magara's services on the VouchedFor. He's instructed the VouchedFor to deactivate his account the next day.
See, in my view if an individual has nothing to hide, he/she would not requested for an account to be deactivated.
I've attached a copy of an email received from VouchedFor customer services.

Hi Leona,

Thank you for getting in touch and I am really sorry to hear that you have had a negative experience with one of the advisers on VouchedFor.

We would normally request some evidence from you to challenge the professional's decision to dispute the review, but in this case the adviser has decided to deactivate their profile and as part of this process, all the details have been removed from public view - including your review.

Thank you again for leaving your feedback and I'm sorry that we will be unable to publish it.

I hope you have a good day, and please let me know if you have any questions.

Aldo
Customer Operations Team

3) Mr Magara advised in his email dated 06th July that he's reviewed the COT3 document, therefore I can settle, however I've managed to claim an additional £528.88 in an interest on late payments on my own, not resulting from services received by Mr Magara.

4) After being removed from the case on 13th July, Mr Magara contacted the Tribunal Court on the 14th July to advise that he's no longer appointed solicitor on the case.
How a solicitor who's effectively been sacked from the case can legally be allowed to act on the case in any way, shape or form?
When an employee is sacked he/she is gone, they have no jurisdiction to continue any aspects of their old role.
In addition Mr Magara never contacted the Tribunal when he was appointed, despite the fact I've asked Mr Magara to advise the Court of this. He said he would, but never did. In my view, I don't think he was happy about losing thousands in legal fees which is why he acted the way he did. If he really cared about the case Mr Magara would have contacted the Court when he was appointed.

This review is genuine and honest. I can provide Trustpilot with an abundance of evidence to back up each one of my concerns about this firm, all of which are well documented. Furthermore, in just a matter of weeks Roy Magara incurred costs totalling a handsome 5-digit sum, all while failing to carry out the work he was instructed to do. He also failed to rectify his errors which adversely impacted on my claim. For £200 per hour + VAT the service I received from Roy Magara included the following:
- Despite several requests, he failed to carry out any assessment of my claim and failed to provide a detailed breakdown to back up his advice on quantum and settlement, which he kept reducing as time went on, without explanation.
- He failed to carry out the work that was clearly outlined to him on instruction, always making excuses.
- He told me one thing, which was reassuring, but then went against what he said and did something completely different, causing chaos, confusion and completely avoidable stress and pressure.
- He always wanted me to agree to what the other side wanted, saying, “We need to agree with the other side.” He wanted to do what was easiest for him and not what was best for me (the client).
- He agreed things with the other side that were not in line with my instructions.
- He failed to prepare any bundle, after he failed to ensure all relevant documents were included in on what should have been a joint bundle. This resulted in me not having crucial documents to refer to at the hearing. He didn’t even submit the bundle that I worked hard to produce myself as with most of the documentation in my claim.
- He failed to include the specific information required in documentation for the material time, that he produced and submitted to the Employment Tribunal, which I was heavily criticised for at the hearing.
- He withdrew parts of my claim without any discussion or explanation.
- He failed to forward highly significant correspondence from the other side over to me in a timely manner, to allow me to respond in full by the deadline.
- The very little work he did carry out on my claim was not without flaws. He made so many mistakes, for which he took no ownership, nor did he take any remedial action.
- His multiple errors adversely impacted on me and my claim at the hearing and as a direct result of this I was, unfairly, heavily criticised and I had to bear the brunt of his failures, as he did not attend the hearing, he failed to take any responsibility for his errors.
- He became an obstacle which disallowed me a fair settlement and more importantly access to justice.
- He was very laid back, he seemed to be out of his depth and lacked experience as well as drive and determination to do right by his client.
- In the end he was only interested in ensuring he claimed unfairly high costs for himself, in the quickest and easiest way possible, for the very little ‘flawed’ work he did actually carry out.