Magenta Self Storage - Oxford Reviews 40

TrustScore 5 out of 5

4.8

91-99 Botley Road, OX2 0EZ Oxford, Oxfordshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is my local storage unit. It is quite close to central Oxford so it is expensive. However, upon talking to Shah, Maya and Len they were happy to explain that Magenta price match Big Yellow and S... See more

Rated 5 out of 5 stars

I honestly very rarely write review but Magenta Storage Oxford have been above and beyond fantastic from the start. The day I moved in, Jamie handled everything and made it all so smooth and effici... See more

Rated 4 out of 5 stars

The service was excellent, straightforward terms and conditions. Very friendly staff.

Company replied

Rated 5 out of 5 stars

The staff at Magenta Storage in Botley have always been very helpful and friendly, especially Helen and Shah. I felt that my items were secure and easy to access when I needed. I think their prices ar... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Records Storage Facility
  4. Storage Facility
  5. Warehouse

About Magenta Self Storage - Oxford

Written by the company

Discover the Ultimate Storage Solution with Magenta Self Storage

Your go-to partner for secure and hassle-free storage, designed to cater to both personal and business needs. With Magenta, we are your partner offering you more than just storage space – Our commitment to simplicity and transparency sets us apart, proudly offering an extensive range of storage sizes, accompanied transparent prices and our dedicated team on hand to help with all your storage questions.

Join thousands of satisfied customers across the country who have experienced the convenience and reliability of our storage facilities. Whether you're relocating, decluttering, or archiving company documents, Magenta Self Storage has you covered. Our widespread network of storage centers ensures we are always within reach to meet your unique storage requirements.

At Magenta, we prioritize your peace of mind. Our top-tier security measures safeguard your belongings, giving you the confidence to store with us worry-free. Embrace a seamless and organized storage experience, supported by our dedicated team, here to assist you at every step.

Join the Magenta Self Storage community today, and experience storage done right. Trust in our expertise to safeguard your possessions, and let us be your reliable storage partner. Review your Magenta Self Storage experience on Trustpilot and share your thoughts with our ever-growing community of happy customers.


Contact info

  • 91-99 Botley Road, OX2 0EZ, Oxford, Oxfordshire, United Kingdom

  • 01865 791 611

4.8

Excellent

TrustScore 5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly neighbourhood storage facility

This is my local storage unit. It is quite close to central Oxford so it is expensive. However, upon talking to Shah, Maya and Len they were happy to explain that Magenta price match Big Yellow and Storage King. They will also price match on storage insurance.
The team were always very friendly and helpful and happy to to take the time to discuss things and find a storage solution to my needs. Were there were a couple of issues (rivet missing on a lock bracket, and personal code for out of hours access) they dealt with the issues promptly and without me feeling like I had inconvenienced them. Overall I have been extremely happy with the service I have received.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I honestly very rarely write review but 10/10 for Magenta Oxford

I honestly very rarely write review but Magenta Storage Oxford have been above and beyond fantastic from the start. The day I moved in, Jamie handled everything and made it all so smooth and efficient, helping me and my dad as we moved in, even though it was a last-minute booking he got everything ready that day. His help and efficiency made life a lot easier. Everyone I’ve dealt with has been polite and courteous, and I’ve especially appreciated the email interactions with Shah, the manager - he’s always attentive, responsive pleasant, and genuinely helpful. Couldn’t ask for a better experience. This place is located incredibly close to Oxford and I think makes your life so much easier as a student storing things!

Thanks very much,
Stephanie

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience storing

Great experience storing. Shah was very helpful and addressed all of my questions and concerns. Would definitely recommend for storage.

June 26, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Jim

Shah and the team really appreciate your 5 Star review !

Moving home can be a really stressful time so we understand you may have many questions and concerns when storing your loved items.

We are glad we could help keeping your items safe and secure with 24 hour CCTV monitoring.

Thank you for your recommendation and always here in the future if you need us.

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

I can highly recommend Magenta Storage

I can highly recommend Magenta Storage. Super friendly staff which was always happy to help and they also showed great flexibility in adjusting my contract when I realised that the initial booked storage was too small. Big shout out to Shah!

June 4, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Fran
Many Thanks for such a lovely review and i will be sure to pass your comments on to Shah who is a much valued member of our friendly team.

So glad we could get the right size for you and we are always here to make the move in process smooth and stress free.
Thank you for choosing Magenta Storage !

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

I had an amazing experience with the…

I had an amazing experience with the team, especially Will and Shah! They did an outstanding job showing us the different storage units available, making it easy for us to choose the perfect one for our needs. Their professionalism and attention to detail were impressive. Additionally, their quick responses to our emails made the whole process smooth and hassle-free. Highly recommend their services!

June 12, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hello Vanessa

So kind of you to leave a 5 Star Review! Thank you for choosing Magenta Storage Oxford for your storage needs and we look forward to welcoming you on move in.
Please feel free to pop into reception at any time if we can help or you have any questions Shah and Will will even put the kettle on for you!

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Very helpful

Very helpful. Easy access.

June 11, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hello June

Many Thanks for taking the time to leave a review, Glad we could help out and made the process as easy as possible.
Access at Oxford is 7 days a week for ease of storage.
Here for all your storage needs should you need us in the future.

Very Best Wishes
Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Brilliant staff Shah and Will

Brilliant staff Shah and Will, very helpful and I will be using this facility again

May 14, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi DK
We really appreciate the time taken to leave us a 5 star review!

Our brilliant team are always here to answer any questions you may have regarding storage and to help in anyway we can.

So glad storing with us was such a positive experience.

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Very friendly and efficient staff

Very friendly and efficient staff. Clean dry storage reasonable prices all round excellent experience.

May 13, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Michael

Many thanks for your custom during the last year and for leaving us a lovely review.

The whole team wish you well with your new adventure moving abroad and will be here is ever needed in the future.

Very Best Wishes

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

It was easy and great service

It was easy and great service! Will was wonderful and I will surely ask again for him.

March 30, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Emanuele

Many thanks for your five star review. We try and make the process as easy and uncomplicated as we can in store.
I will pass your comments on to Will and is always there with a welcoming smile.
Many thanks for your custom and hope your stay with us was a pleasant one.

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Kind and Compassionate Service

Thank you all for your excellent service. Will and Shah
went out of their way to be helpful when we were moving my late brother in law's possessions into storage on Monday 25th March 2024. My wife and I really appreciate all you have done.
R and J

March 25, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Both
Thank you for taking the time to leave such a great review during what must be a really difficult time.
Your custom is extremely important to the team who are always there with sympathetic ears . Please feel free to pop in if there is anything we can do to help out.

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Great place

Great place, highly recommended. Shah was very helpful and knowledgeable.

March 25, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi there,

Thank you for the 5-star review! We are so glad we were able to help and provide you with information.

All the best,
Shah Ahmed
Assistant Manager - Oxford

Rated 5 out of 5 stars

I recently visited Magenta in Oxford

I recently visited Magenta in Oxford, have to say I was very impressed by the staff and the service they provided. Very helpful, Will, Shah and Helen were on hand to help out with any questions I had- would definitely recommend them!

March 19, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Alex,

Thank you so much for the 5-star review! We are so glad you found our team helpful and providing good service. I will be sure to forward your kind words to the team, and should you require anything from us again, do not hesitate to get back in touch.

All the best,
Shah Ahmed
Assistant Manager - Oxford

Rated 5 out of 5 stars

Amazing customer service

⭐⭐⭐⭐⭐️ I had an amazing experience with this company! The customer service was excellent special thanks to Will! I highly recommend them to anyone looking for quality products and excellent service.

March 15, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Sasha

Many thanks for your lovely review! I am glad you had such a positive experience. We try our best to help out any customers with all their storage needs and have a fully stocked packing supplies shop in store if you ever need any quality boxes or bubble wrap!
I will pass your review on to Will!

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Excellent Service and great storage

Needed temporary storage for our house move, Magenta Oxford were there to help us out! Friendly staff, Shah and Will were very welcoming and helped us find a good deal, great service, would recommend!

March 13, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi M Rush,

Thank you for the 5-star review! I will be sure to pass on your kind comments to my colleague Will too. We are so pleased to hear you found us helpful, and that you are happy with the service! any questions, just let us know, always happy to help!

All the best,
Shah Ahmed
Assistant Manager - Oxford

Rated 5 out of 5 stars

Great

Nice staff, S.Ahmed was super helpful, plus a quick and straightforward process.

March 11, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Micheala, thank you for the 5-star review! We do aim to be helpful to all our customers and want you walking away assured that your goods are in good hands whilst you're away, and we're so glad our process is quick and straightforward! :D

All the best,
Shah Ahmed
Assitant Manager - Oxford

Rated 5 out of 5 stars

I had great service from Shah the…

I had great service from Shah the manager at Magenta in Oxford. On this particular day I didn't have long left on my van rental and he fortunately arrived for work early and allowed me to unload all my stuff so that I could then get my van back to the hire company on time. Much appreciated!

February 15, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Richard,

Thank you for the kind words and the 5-star review. Moving home is stressful, with all the moving parts we are pleased to have been able to play our role in a way that was helpful to you, and make the process as smooth as possible. I know you were busy that morning, so feel free to pop in for a cuppa when you're next here.

All the best,
Shah Ahmed
Assistant Manager - Oxford

Rated 5 out of 5 stars

Magenta Storage in Botley

The staff at Magenta Storage in Botley have always been very helpful and friendly, especially Helen and Shah. I felt that my items were secure and easy to access when I needed. I think their prices are reasonable compared to other similar storage places.

February 21, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Olivia

Many Thanks for your kind words and the great 5 star review. We really appreciate your custom and choosing us for your long term storage needs. Always here if you need us in the future to give you the best possible service and value.

Helen Tooby
Branch Manager

Rated 5 out of 5 stars

Shah was really helpful and responsive…

Shah was really helpful and responsive in helping me with my questions and laying out the finances in a very clear and unobstructive way.

February 20, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Ben,

Thank you for the kind feedback. We are so happy to help! It's really important for us to come across clear, open and transparent; glad you found us to be so. If you find yourself with any questions, or needing a storage solution in the future, don't hesitate to get in touch.

All the best,
Shah Ahmed
Assistant Manager - Oxford

Rated 5 out of 5 stars

Really helpful Will and Shah

Really helpful Will and Shah, would recommend for anyone who need storage in Oxford for short or long term at a great price.
Cheers Guys!!!

February 7, 2024
Unprompted review
Magenta Self Storage - Oxford logo

Reply from Magenta Self Storage - Oxford

Hi Callum,

Thank you for the 5-star review, and thank you for choosing Magenta. We are glad we were able to helpful. I have forwarded your comments to Will too. If you're in the area again, park up your e-scooter and feel free to pop in for a cuppa anytime. You're most welcome!

All the best,
Shah Ahmed
Assistant Manager - Oxford

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look