maggiebeer.com.au Reviews 

3,906
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,746 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery times and the wonderful quality of the products received in the mail. People also find the online ordering process very simple and convenient, noting that customer support is consistently helpful when assistance is needed. Some reviewers were not happy with delayed deliveries or parcels getting completely lost during transit. Customers noted that orders sometimes failed to arrive on time, causing significant frustration when gifts were intended for special celebrations. A few individuals also experienced minor issues regarding item quantities or short use-by dates on consumable goods.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting top quality ingredients, wonderful... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping, timely... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made items, wonderful... See more

Order

Reviewers highlight positive aspects of order satisfaction, noting that the online purchasing process is very... See more

Service

Users describe positive interactions with service, highlighting prompt next-day delivery and consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife always wanted to do a cooking class with Maggie , we drove from Newcastle to the farm and had the class with Linda on 25/9/26 , it was a great experience Linda was brilliant made it very enjoy... See more

Company replied

Rated 5 out of 5 stars

It was my birthday. Maggie herself has such a presence and ayre of home & comfort. Every product of hers screams home cooking, kitchen, smiles, love and hugs from a Mum I no longer have with me. Her... See more

Company replied

Rated 5 out of 5 stars

My wife and I purchased a Maggie Beer French market basket online as a gift for her sister. She received it within a few days and called to say that the quality of the basket’s craftsmanship, leathe... See more

Company replied

Rated 5 out of 5 stars

Christmas gift voucher from our son overseas. We thought we could use it at Maggie Beer’s physical shop but learnt that it is only redeemable online. No problem, we chose and ordered, taking advantage... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 51080083058

  1. Food, Beverages & Tobacco

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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4.6

All reviews

(3,906)

1,724 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packaged & a wonderful gift idea with lots of beautiful Maggie Beer goodies.

October 1, 2026
maggiebeer.com.au logo

Reply from maggiebeer.com.au

We are so pleased to hear that your order arrived quickly and safely! It is wonderful to know that you found our delicious items to be such a fantastic gift idea. Thank you for sharing your thoughtful feedback with us.

Rated 5 out of 5 stars

Amazing jam as always

Amazing jam as always - I buy a six pack of bottles every couple of months

October 2, 2026
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Reply from maggiebeer.com.au

We are glad you enjoyed your experience and appreciate your regular purchases of our preserves. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great customer service!

Great customer service!
Love the products

October 2, 2026
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Reply from maggiebeer.com.au

We are happy to hear that our customer service team provided helpful assistance and that our products brings you joy. Thank you for sharing your positive experience with us.

Rated 1 out of 5 stars

How can I review something that never…

How can I review something that never arrived?

I ordered a Maggie Beer hamper as a special birthday surprise for my sister, and what should have been a lovely gesture turned into a frustrating and stressful experience. Despite ordering well in advance and following up to confirm delivery, the hamper never arrived.

Being overseas made the situation even more difficult, with tracking issues, limited ways to contact customer support and endless time spent chasing an order that should have been straightforward. My sister was also left waiting at home, unsure whether she could go out in case she missed the delivery.

A birthday surprise that was meant to make someone feel special ended up causing unnecessary stress and disappointment. While I understand that couriers can experience delays, the lack of reliable updates and the failure to deliver the order are simply not good enough.

Very disappointing experience, especially given the money spent and the occasion it was intended for. I would have expected much better service and communication. I am now seeking a full refund for an order that was never delivered.

October 2, 2026
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Reply from maggiebeer.com.au

Thank you for your feedback, we're sorry to hear about your experience. We understand that our Customer Service Management team has been in touch with you to address your concerns and has since resolved this for you.

Rated 5 out of 5 stars

Quality foods

Quality foods
Love the service and selection 👌

October 1, 2026
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Reply from maggiebeer.com.au

We are glad you enjoyed our great service, excellent choices, and delicious offerings. Thank you for your review.

Rated 5 out of 5 stars

Great Service, great profuct

Was delivered within a day or 2. I have a set of these wooden spoons & love them so much this purchase is for a Christmas gift.

September 30, 2026
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Reply from maggiebeer.com.au

We are so thrilled to hear that your order arrived so quickly! It is wonderful that you enjoy your own set of wooden spoons so much that you decided to share them as a holiday present. Thank you for choosing us for your gift giving!

Rated 5 out of 5 stars

They were very easy to deal with

Although I initially received the wrong purchase, they were quick to send the correct purchase within 2 days.
They were very easy to deal with and rectified my issue immediately.

September 30, 2026
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Reply from maggiebeer.com.au

Thank you for your feedback. We sincerely apologize for the initial mix up with your order, but we are thrilled that our team was able to resolve the issue for you so quickly. We truly appreciate your patience and kind words about our customer service.

Rated 2 out of 5 stars

Parcel was sent by Aus Post

Parcel was sent by Aus Post, scheduled delivery 30/09/26 to 02/10/26; still has not arrived. unable to track as Aus Post system states they wait until 15/10/26 before investigating. In other words, over three weeks since order placed!

September 28, 2026
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Reply from maggiebeer.com.au

Thank you for your feedback and for bringing this to our attention! Please do not hesitate to contact our customer service team at your earliest convenience for assistance.

Rated 5 out of 5 stars

Lovely visit in SA

Lovely visit in SA
Gav

September 30, 2026
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Reply from maggiebeer.com.au

We are glad you enjoyed your experience and had a wonderful trip to SA! Thank you for your feedback.

Rated 5 out of 5 stars

The perfect gift🎁

The perfect gift🎁
5 Stars for service, quality, presentation, delightfulness and appreciation 🌟🌟🌟🌟🌟
💜 Love it 💜

September 29, 2026
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Reply from maggiebeer.com.au

We are thrilled you enjoyed your experience. Thank you for your kind feedback regarding our presentation and quality of your gift!

Rated 5 out of 5 stars

A very easy gift to arrange

A very easy gift to arrange. Delivery was on time , contents excellent and my family loved it!

September 29, 2026
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Reply from maggiebeer.com.au

We're so delighted to hear that ordering was easy, your delivery arrived right on schedule, and your family enjoyed the wonderful contents! Thank you so much for your great feedback.

Rated 5 out of 5 stars

Quick response

Received speedy verification of my order and fast delivery

September 25, 2026
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Reply from maggiebeer.com.au

We're so happy to hear that your purchase was confirmed and delivered to you so quickly! Thank you for sharing your wonderful feedback.

Rated 5 out of 5 stars

Yummy birthday

I ordered a yummy gift for my brother’s birthday. Firstly, I put the wrong address: problem fixed, no problem. Secondly, I ordered it days before but it arrived on time, on the day. Thirdly, my brother was delighted!
Three out of three!

September 29, 2026
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Reply from maggiebeer.com.au

We are so happy to hear that your brother was thrilled with his birthday present! We are glad our customer service team could assist you with the address change. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Great products

September 29, 2026
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Reply from maggiebeer.com.au

We are happy to hear that your order arrived so quickly and that you enjoyed our high quality items. Thank you for your review.

Rated 5 out of 5 stars

Very happy

Love my new apron. Great quality material. Very happy with my purchase.

September 28, 2026
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Reply from maggiebeer.com.au

We're so thrilled to hear that you love your new apron and are pleased with the high quality of the material! We truly appreciate you sharing your wonderful feedback with us.

Rated 3 out of 5 stars

I wasn’t that pleased about the way it…

I wasn’t that pleased about the way it was packaged. The tape wasn’t closing the box properly, very sloppy packing.
But apart from that I love all Maggie’s items.

September 28, 2026
maggiebeer.com.au logo

Reply from maggiebeer.com.au

We appreciate your feedback and love for our products! Your feedback has been passed on to the relevant team.

Rated 5 out of 5 stars

Mushroom sauce

Hi
Haven’t been able to purchase the sauce so very happy to be able to find it again
👍

September 28, 2026
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Reply from maggiebeer.com.au

We are so glad you were able to find your favourite sauce again. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Delivering quality products promptly

Delivering quality products promptly

September 28, 2026
maggiebeer.com.au logo

Reply from maggiebeer.com.au

We appreciate your positive feedback! We are so glad to hear that you are happy with the quality of our items and our prompt delivery service. Thank you for your support!

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