Magicdecor® Reviews 274

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the product quality, noting the unique and premium feel of the designs, sharp print quality, and durable materials. The installation process is frequently praised for being professional and neat, with many appreciating the timely completion of work. Reviewers also highlight the helpfulness and coordination of the staff, from designers assisting with choices to installers ensuring a smooth process. However, some people were dissatisfied with the order process and service. Several customers reported significant delays in receiving their products, with some orders remaining incomplete or incorrect even after extended periods. There are also mentions of poor communication, unresponsiveness from the team, and issues with measurements and quality checks, leading to significant frustration for some.

What people talk about most

Product

Consumers find product quality and accuracy to be ambiguous. Many reviewers praise the unique designs, sharp... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Staff

Customers had ambiguous experiences with staff. While some reviewers praised the helpfulness and skill of... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the product quality, highlighting... See more

Order

Reviewers express significant dissatisfaction with the ordering process. Many customers report issues such as... See more

Based on these reviews

Rated 4 out of 5 stars

Overall process with magic decor is good.anjali from installation team.she coordinated very well Kudos for the good work.

Rated 5 out of 5 stars

Service provided was excellent from start to end, and completed the work on my given time line and date that was the must mentioning thing. Quality of wallpaper was also good and as decided during the... See more

Company replied

Rated 5 out of 5 stars

I got a beautiful, elegant and a very good quality canvas wall paper. The designer helped to choose. Ramkrishna coordinated well. The issues I faced was time to receive and install the wall paper was... See more

Company replied

Rated 5 out of 5 stars

Maine recently Magic Decor se apne ghar ke liye wallpaper lagwaya aur honestly experience kaafi acha raha 😊 Unke designs bahut hi unique aur premium feel dete hain. Print quality bhi kaafi s... See more

Company replied


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store

Written by the company

The Wallpaper Revolution is here. Since 2019, Magicdecor® has been transforming the decor industry in India with cost-effective, durable and eco-friendly products. Be it a wallpaper for your Bedroom or KIds room; our state-of-the-art facility will help you get the right product at the right moment.


Contact info

3.4

Average

TrustScore 3.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 39% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great experience with Magic Decor!

Great experience with Magic Decor!
Jeevan did a wonderful job with my wallpaper installation. Everything was done on time and looked beautiful. The wallpaper quality and texture are really good. He was very helpful, always available to solve any issues, and even brought lovely presents. Really happy with the service.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

If its there a negative point far…

If its there a negative point far beyond this,I would rate -1000. These are so greedy people especially if you are ordering from abroad. They did not do the Quality check,even no minimal checks on the quantities and accessories ordered. And in return they demanded a unbox video stating that they have packed everything. They missed the protective caps for the blinds as well as the blind dimensions were also wrong. Sick people they are pls dont fall prey for these idiots as they dont care once you pay the money. I have raised a complaint to Consumer forum as well.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

One of worst customer service they have…

One of worst customer service they have .. I am looking to consumer fraud case against them. They customer service team are just trained with few fancy words and their seniors will never call back.. you ask your money back they are not ready to give.. worst experience. They have still not delivered my blinds order given on 25th May 2025.

May 25, 2025
Unprompted review
Rated 1 out of 5 stars

Worst company

Worst company, they are bunch of fraud who promise for 2 days delivery and deliver post 1.5 months.
Even after 1.5 months, product is incomplete with incorrect prints.
Customer support is a joke that just give assurance and does nothing.
Even giving warning for police complaint is not working, looking ways to file consumer complaint on them.

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience with Magic Decor

Worst experience with Magic Decor. I regret taking decision of selecting them over others. No response from any of their assigned team.. Sales guy Harish is become Mr India now no response nothing. They ensured they collected entire money and now no response they said they will do installation same day and now again no response for installation.Others please read through the reviews before taking decision.

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

This is a fraud company that took…

This is a fraud company that took complete payment for binds before delivering.

They delivered incorrect measurement and installation was not done due to wrong measurements.

It has been over 3 months and no response from the company.

Now I am stuck with wrong measurement of binds without any way to install them while they have taken the complete payment including installation charges.

Fraud company, I would raise a legal complaint against them

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

Most pathetic and hopeless decor.Fraud company

Most pathetic and hopeless decor.
They will charge all the
amount and vanish
Literally a fraud company

June 14, 2025
Unprompted review
Magicdecor® logo

Reply from Magicdecor®

Hi Rabish,

We checked our system for information about your order and tried to resolve the issue you might have faced, but unfortunately, we have no record of an order in your name. We also attempted to contact you for more details about the order ID or your contact information, but we haven't received any response.

Please provide us with more details about your order so that we can assist you.

Rated 1 out of 5 stars

Extremely Disappointed with Magic Decors – Poor Post-Sale Support

Order -Id #12593

My experience with Magic Decors has been extremely disappointing. While they were quick and responsive during the sales phase, their post-installation support has been utterly unprofessional.

After installation, I noticed a clear shade variation in the wallpaper and an improper alignment with a visible middle line. Even the installation team acknowledged it and said it might settle after drying — it didn’t.

Despite sharing videos and photos, the customer support team kept denying the issue, claiming everything was fine from their end without even inspecting the site. It took multiple emails and persistent follow-ups just to get them to agree to send someone for a basic repair and shade check. Even then, no one has been assigned or contacted me for a visit.

Their so-called "quality assessment team" judged everything remotely — a poor excuse to avoid accountability. The entire email thread shows how the company tries to escape responsibility and refuses to take real action unless pushed hard.

Magic Decors might be good at closing sales, but if anything goes wrong after installation, don’t expect help. Worst service experience I’ve had. I strongly suggest choosing another vendor who actually values customers beyond the sale.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Had The worst experience with support and sales guy Soubagy

I am interior designer. Everyday we will work with so many vendors, however i never had this worse experience with magic decor. their response is only good at sales but not the support. i have bought 3 customized wallpapers from magic decors, its been 2 months still installation is not happend. Sales guy Soubagya wont answer the calls. i run behind them as i prepaid the money. otherwise i would have gone to some other vendor.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Magicdecor provided & delivered best…

Magicdecor provided & delivered best product and makes my home look more beautiful.
One more reason why i trust magicdecor is because of the help & assistance mr chinmay has provided.he was there entirely in the process with us.
Great experience and thank u chinmay because of you experience was good.keep it up & all the very best for your future.

May 27, 2025
Unprompted review

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