I use it mostly for sharpening blurred photos of wild birds and (where necessary) improving the lighting. The results vary from good to amazing. However sometimes it changes the bird which is not wha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Audio to video have been a great experience. I wish the software could create a better image of me when I tried to Audio to video with a photo of me it changed my appearance totally. But overall I'm p... See more
Company replied
Some things I do don't always work out, but it's for a fun cause, and exciting, creating whatever you want, but some steps don't work the way I want them to.
Company replied
Highly recommended! I've stopped all other AI subscriptions and just stick with Magic Hour for everything content related. It's literally all in one: audio, image, and video gen tools plus you can f... See more
Company replied
Company details
Written by the company
Magic Hour is a browser-based AI platform for transforming existing photos and videos and creating new video, image, and audio content. Founded in 2023 by Runbo Li and David Hu, its core transformation tools include face swap, lip sync, talking photos, and character replacement. Creators can edit and reuse their own media, then send compatible outputs directly into editing, animation, lip sync, or upscaling without downloading and re-uploading files between supported tools. Templates provide starting prompts and settings, while saved characters and visual references can be reused in supported workflows. Selected public tools can be tried without creating an account or entering a credit card. Free allowances vary by tool. The signed-in Create workspace uses account credits and shows the estimated cost for the selected settings before generation. Unused credits roll over and never expire, including after subscription cancellation. One-time credit packs are available without a subscription and include commercial use and watermark-free exports under Magic Hour's terms. Subscriptions add benefits such as higher resolutions, faster queues, larger uploads, and greater concurrency. Magic Hour serves creators, marketers, agencies, production teams, and developers. The website and supported API workflows use the same account and prepaid credit balance. Model availability, credit costs, and output limits vary by tool and plan. Magic Hour does not use customer prompts, uploads, or generated outputs to train AI models. This policy covers free and paid accounts, including API use. Explore current tools, pricing, and policies at magichour.ai.
Contact info
312 24th St, 94612, Oakland, United States
- support@magichour.ai
- magichour.ai
4.3
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very nice AI platform!
I like the variety of AI tools that I can use and how good the results are! The platform is very intuitive and has a lot of templates to choose from.
October 31, 2026
Reply from Magic Hour
Thanks, Thiago. Glad you're enjoying the variety of tools and templates. We've put a lot of work into making everything intuitive without sacrificing quality, so it's good to hear that's coming through.
Everything is fine, except the expensive tokens.
Everything is fine, except that sometimes the prompts were not understood, resulting in tokens being consumed unfairly.
If tokens cost less, they would be one of the best options for video and image creation-editing
October 30, 2026
Reply from Magic Hour
Thanks, TM. Spending credits on results that miss your instructions is frustrating, and I’m sorry that’s been your experience. I hear your feedback on pricing, too. I’ll follow up privately with suggestions for your workflow and help identify where we can improve the results.
Amazing for marketing
As a marketer and iOS developer, Magic Hour has been very helpful
My favorite part is that it has every tool that I need, and their team is always adding new features (and open to requests and feedback).
I've been able to create more ads and marketing content, as well as create assets for my applications. The user experience is quite good as well especially for making and iterating on my ads. I primarily use Text to video, Image generator, and Image editor. They have different models to select from so that you can use the best one for the job.
Highly recommend if you need to make quality content or assets, whether its for audio, video, or image.
October 31, 2026
Reply from Magic Hour
Thanks, Simon. Really appreciate the detailed review. It's great to hear you're using Magic Hour for both marketing and app development. Enabling developers like you is a big focus for us. Always happy to hear your feature requests.
It's great but obviously not perfect.
October 26, 2026
Reply from Magic Hour
Thanks, Sean! I’m glad you’re enjoying Magic Hour. I’d love to understand which parts haven’t quite met your expectations so we can help with something specific. I’ll follow up privately with a few suggestions based on your workflow.
The tool that I use frequently is the…
The tool that I use frequently is the Photo Upscaler. It has been great so far, but sometimes the visual interpretation does not stay as similar as the original. Other than that, very good results! Congratulations!
October 23, 2026
Reply from Magic Hour
Thanks, Adrian. Glad the Upscaler has been working well for you.
You're right that AI upscaling can sometimes change details from the original. If preserving the original appearance is important, I'd recommend trying Preserve mode at 2×. It should help reduce those unwanted changes.
If you have an example where the result still differs too much, I'd be happy to take a closer look.
A highly efficient diverse platform
The diversity of tools with highly impressive accuracy and speed is something I like the most.
November 1, 2026
Reply from Magic Hour
Thanks, Munib. Glad the speed, accuracy, and range of tools have been working well for you. We're continuing to improve all three.
Recommended by a friend
A friend recommended Magic Hour AI to me a few months ago, and I've been using it ever since. I use it for both personal and business content, and it has pretty much everything I need. I really like how easy it is to use, plus it's more affordable than many other tools I've tried.
November 1, 2026
Reply from Magic Hour
Thanks, Jennesa. It's especially nice to hear you found us through a friend and have stuck around. Making high-quality creative tools accessible and affordable for both personal and professional use is exactly what we're aiming for.
Magichour is great
MagicHour is an amazing company. The AI tools work great, and the customer service is even better. The tools are seamless and work great!
November 1, 2026
Reply from Magic Hour
Thanks, Mikael. Really appreciate the kind words about our support team. We want the experience to be as good when something goes wrong as when everything works smoothly. Glad we've been able to help.
Lots of tools accessible for casual users!
I appreciate how Magic Hour offers lots of free daily credits + have a range of different tools. Other generative AI tools let you generate 1-2 max before asking you to purchase a plan, so I don't really get to create much out of those.
October 31, 2026
Reply from Magic Hour
Thanks for sharing this. We want people to have enough free credits to actually experiment and create something useful before deciding whether to pay. Glad that's made a difference for you.
Reply from Magic Hour
Thanks, Dylan. Making the tools easy to figure out without a steep learning curve is something we care a lot about. Glad you were able to get started so easily.
Very confusing to use
Very confusing to use.
I was looking for a platform easy to use for beginners. This is definitely not that.
November 1, 2026
Reply from Magic Hour
Hi Jason, I’m sorry we made getting started confusing. You came looking for something beginner-friendly, and we fell short.
I’ll follow up with you directly to help with your video and solve any issues you encountered.
Really great tool and super easy to…
Really great tool and super easy to use! I was able to create an account and start creating right away using templates. Very generous credit tiers and pricing as well!
November 1, 2026
Reply from Magic Hour
Thanks, Sam. Glad you were able to jump straight into creating with the templates. We want getting started to be simple and the pricing to make it easy to experiment.
MagicHour has helped me speed up my…
MagicHour has helped me speed up my video creating process. I use their AI photo and video tools to help me with daily videos.
October 31, 2026
Reply from Magic Hour
Thanks, Ahmed. Great to hear Magic Hour is helping with your daily video workflow. Saving creators time is a big part of why we're building this, so it's encouraging to hear it's making a difference.
Effective and easy to use
My favourite part of Magic Hour tools are how easy they are to use! The website is designed to be very intuitive and easy to navigate.
The main feature I used was the image-expansion tool, which generated expansions for me really fast and with great results. Would definitely recommend it to anyone looking for such a feature.
October 31, 2026
Reply from Magic Hour
Thanks, Yueheng. Glad the Image Expander has been working well for you. We put a lot of thought into making the tools easy to use, so it's good to hear that.
The UI is very intuitive
The UI is very intuitive. There is a wide range of tools I can use to my liking.
October 31, 2026
Reply from Magic Hour
Thanks, Shaoming. Glad you've found the interface intuitive and the range of tools useful. Appreciate you taking the time to leave a review.
Great UX and good cost quality balance.
great experience overall, loved how easy it is to navigate the website and notifying for completed outputs has been my fav feature so far.
October 31, 2026
Reply from Magic Hour
Thanks, Yuvraj. Glad you've had a good experience. Nice to hear the completion notifications have been especially useful.
Enhancing blurred wild birds
I use it mostly for sharpening blurred photos of wild birds and (where necessary) improving the lighting. The results vary from good to amazing. However sometimes it changes the bird which is not what I want. If the original photo is beyond recovery then I would rather it just gave up.
November 1, 2026
Reply from Magic Hour
Thanks, David. I agree with your point about preserving the original bird. Sharpening a photo shouldn't come at the expense of changing its actual features. I've looked into your usage and will reach out with a couple of suggestions that may work better for wildlife photography.
I think when I try to make the pictures…
I think when I try to make the pictures more natural it stays the same ,the app needs more alterations as well as it doesn’t fit my face in most pictures and I look disabled
November 1, 2026
Reply from Magic Hour
Hi Refilwe, I'm sorry the face swaps haven't been looking like you. That's frustrating, especially when you're trying to make the results look natural. I'll reach out by email to look at a couple of examples and see what we can do to improve this.
Versatile tool for content creation
Magic Hour has a lot of different tools in the same place, so there's a lot of room to try different things. A really solid and convenient option for creating all sorts of content.
November 1, 2026
Unprompted review
Reply from Magic Hour
Thanks, Ryan. That's what we were hoping to make possible - having different creative tools in one place without needing to jump between platforms. Appreciate the review.
Reply from Magic Hour
Thanks, Jacinto. Appreciate you giving Magic Hour a try and taking the time to leave a review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.