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Review summary

Created with AI, based on recent reviews

Evaluating 345 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the ease of installation for screen protectors, often highlighting the perfect fit and lack of bubbles. Many also appreciate the quality of the products, including cases and screen protectors, noting their durability and effective privacy features. The customer service is also often commended for being responsive and helpful in resolving issues. However, some people were dissatisfied with the product's durability, reporting that screen protectors cracked or scratched quickly, sometimes within days or weeks of use. There were also instances of products not fitting correctly or being of poor quality, not meeting customer expectations. A few customers also experienced issues with order fulfillment, such as missing items or delayed deliveries, and some found the customer support unhelpful in these situations.

What people talk about most

Product

Reviewers express ambiguous feedback about the product. Many customers praise the quality, durability, and... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the products, highlighting their... See more

User experience

People report positive experiences with user experience, especially regarding the easy and bubble-free... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the support team for being... See more

Order

Consumers have mixed experiences with their orders. While some reviewers praise the quick arrival of products... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Disapointed only ONE protector in box (most brands provide 2 for same price). Cracked within days. No better than any other glass protector. I will give a smidge better performance than others when it... See more

Company replied

Rated 5 out of 5 stars

I have an Apple watch using the Magic John screen protector. I had an accident where I fell and scratched the screen protector, but it did its job and protected the watch screen. Magic John sent me a... See more

Company replied

Rated 5 out of 5 stars

I got the privacy version of this screen protector and I’m really impressed with the quality. Installation was super easy with the frame, and I didn’t get any bubbles at all. It fits my iPhone 13 Pr... See more

Company replied

Rated 5 out of 5 stars

Wow. All I can say. I've now used these protectors on an S24, S25 and S23 Ultra and apart from one time where it didn't stick perfectly (was replaced free of charge by customer services with no quibbl... See more

Company replied


Company details

  1. Cell Phone Accessory Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Company

Written by the company

Founded in 2010, MAGIC JOHN specializes in crafting high-quality screen protectors. We prioritize user experience, delivering innovative products and swift, reliable service. Thanks to our unique and creative approach to film application, we’ve built a loyal global community of over 10 million users. With 15 years of expertise, MAGIC JOHN has been perfecting screen protectors for over a decade. Launched as our own brand, we bring innovation to life with patented application techniques, featuring dual-tempered and aluminum-infused tempered glass. Our meticulous 17-step process, including S-class vacuum plating, ensures uncompromising quality in every detail. Our flagship Dust-Removing Screen Protector leads the way, complemented by a range of phone cases and premium mobile accessories. At MagicJohn.com, we’re committed to delivering exceptional service, tailored to our customers’ needs and desires. Maximizing your satisfaction is, and always will be, our top priority. At MAGIC JOHN, we ensure swift delivery so your order arrives fast every time, backed by a 30-day hassle-free return policy for worry-free shopping. Our dedicated support team is always here for you, whenever you need us, while our secure checkout guarantees safe payments with complete peace of mind.


Contact info

3.1

Average

TrustScore 3 out of 5

370 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

Bad product, and illegal review practices

The screen protector began peeling after just a few days of use despite being under totally normal conditions. When I reached out to Magic John, they said I had to leave a 5 star review on TrustPilot and send proof in order to get a replacement. I provided that email to TrustPilot who confirmed it broke their terms of service. Be wary of positive reviews here since Magic John pays for them.

January 13, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Customer,

Thank you for contacting Magic John! We are writing to confirm that we have received your message. We have forwarded your message to our support team leader.


You can also contact support@magicjohn.com for further assistance. Thank you!

Sincerely,
Magic John Customer Service Team

Rated 5 out of 5 stars

iPhone 16 Pro Max screen Protector

Ordered these screen protectors for my wife and I after the videos on Facebook. Installed them and my first one did break pretty quick but customer service promptly resolved my issue and is sending me another one. It fits the phone well and is quick to install.

January 12, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Customer,

Thank you so much for your kind words! We’re thrilled to hear that your new screen protector fits well and was easy to install. Your satisfaction is our top priority, and we’re always happy to help.

We appreciate your support and hope you and your wife continue enjoying your iPhones fully protected!

Best regards,
Magic John Customer Support Team

Rated 1 out of 5 stars

Quality not good

I mean quality not so great as it is advertised. I purchased 3 items, sceeen protector, camera protector and a phone case for my iPhone 17 pro max.

The issue is not the cheap quality that they’re using but they’re 30 day warranty their advertising, 24 hours in and I’m trying to just return the phone case because I don’t like how it sits on my phone and I can’t press the buttons and they tell me they can’t return since it’s opened. Sir, how I’m going to return something if I haven’t inspected it?

The most insane is that the camera protector just popped off 1 of its supposed protectors on its own and I’m going back n forth with them not for the camera protector to which I provided proof it came broken, but for the phone case refund which they tell me they can’t help me, support takes hours to answer and it’s infuriating.

P.s screen protector not even close on how they advertise it, it gets dirty instantly and it’s not scratch proof, other than that easy apply but please clean well your screen before applying

January 18, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Customer,

Thank you for contacting Magic John! We are writing to confirm that we have received your message. We have forwarded your message to our support team leader.


You can also contact support@magicjohn.com for further assistance. Thank you!

Sincerely,
Magic John Customer Service Team

Rated 5 out of 5 stars

Their service is great

Their service is great. I got my package in 3 days.

January 14, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Chewy,

Thank you so much for your kind words! We’re thrilled your order arrived quickly and that you’re happy with our service! 🎉

Rated 5 out of 5 stars

Very good product

Very good product! Full endorsement.

January 19, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you so much for your support! We’re thrilled you’re enjoying the product! 🎉

Rated 5 out of 5 stars

Good

Good ! Love chargers and protects

January 19, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Customer,

Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that you love our chargers and screen protectors — that truly means a lot to our team.

Your support and satisfaction are what motivate us to keep improving and delivering high-quality products. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We’re always happy to help!

Thanks again for choosing MAGIC JOHN. We look forward to serving you again soon! ✨

Best regards,
MAGIC JOHN Customer Support Team

Rated 1 out of 5 stars

Their screen protectors are a scam!!

The screen protector is just like every other crappy knock off! I had the screen protector on no more than 2 days when it was already cracked and chipped! You are better of buying the cheaper ones as they do the same job

January 17, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Customer,

Thank you for contacting Magic John! We are writing to confirm that we have received your message. We have forwarded your message to our support team leader.


You can also contact support@magicjohn.com for further assistance. Thank you!

Sincerely,
Magic John Customer Service Team

Rated 5 out of 5 stars

Great cx services

Great cx services, great product.

January 17, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Customer,

Thank you so much for your wonderful feedback! 🌟

We’re thrilled to hear that you’re happy with both our customer service and our product.

Your support truly means a lot to us, and it motivates our team to continue delivering the best experience possible. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out—we’re always here to help!

Thanks again for choosing Magic John. We look forward to serving you again soon!

Warm regards,
Magic John Customer Service Team

Rated 5 out of 5 stars

Great service and great products

Great service and great products

January 17, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you so much for your kind words! 😊

We’re really glad you’re happy with both our service and our products. Your support means a lot to us!

Looking forward to serving you again soon!

Best regards,
Magic John Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Protector is easy to install amd fits perfectly

January 16, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

We’re glad to hear the protector was easy to install and fits perfectly. Your support truly means a lot to us!

Best regards,
Magic John Team

Rated 5 out of 5 stars

Good protectors

Good protectors. Great service

January 14, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi Jamie,

Thank you so much for your kind words! 🙏 We're thrilled to hear that you love the protectors and our service. Your support means the world to us! 💖

We can’t wait to serve you again soon!

Best regards,
Magic John Team

Rated 5 out of 5 stars

Charger and phone caseGreat products

Great products! I use them for everything, with a great team behind them :) recommend!

January 1, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi there! 🌟

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the charger and phone case, and that our team has been able to support you along the way. Your recommendation means a lot to us!

We look forward to serving you again soon. 💛

Warm regards,
The Magic John Team

Rated 5 out of 5 stars

The the screen protector installment…

The the screen protector installment was so easy. I was able to put all four screens in minutes, so yes, I am so happy that I choose this screen protector, heavy, and adorable. I will recommend to my family members to look into this screen protectors.

January 8, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you so much for your wonderful feedback! 😊

We’re thrilled to hear the installation was quick and easy, and that you’re happy with the quality of our screen protectors.

Your recommendation truly means a lot to us. Thanks again for choosing Magic John!

Rated 5 out of 5 stars

Best screen protectors

Best screen protectors

December 20, 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you so much! 😊

We’re glad you love our screen protectors and truly appreciate your support!

Rated 5 out of 5 stars

One of the few legit ads on Facebook.

Bought the screenprotector and all in one cable and I’m very happy with the purchases.

October 24, 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you for your kind words! 😊

We’re so glad you’re happy with both the screen protector and the all-in-one cable. Your trust and support truly mean a lot to us!

Rated 1 out of 5 stars

Really bad support and product!

Really bad support and product!! I bought the lens protector for iPhone17 pro and the lenses came apart. Try to contact support twice and I haven’t heard anything since!

Edited. They have answered suggesting a replace but I have asked for a full refund as their lenses affect the quality of the photo.

They haven’t answered yet for a refund

January 9, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Dear Customer,

Thank you for contacting Magic John! We are writing to confirm that we have received your message. We have forwarded your message to our support team leader.


You can also contact support@magicjohn.com for further assistance. Thank you!

Sincerely,
Magic John Customer Service Team

Rated 5 out of 5 stars

Bulletproof screen protectors

The shipping is quick and efficient. The product is outstanding. I’ve had my phone for two years now, and still have the same screen protector. I’ve dropped it at least 20 to 30 times with no cracks on the screen protector. I ordered my wife a iPad Pro screen protector, and it arrived in three days. I love this product.

January 12, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you so much for your amazing feedback! ⭐️

We’re thrilled to hear that our screen protectors have protected your phone so reliably over the years—and that your wife’s iPad Pro order arrived quickly too. Your support truly means a lot to us.

Thanks again for choosing Magic John. Enjoy the protection! 😊

Rated 5 out of 5 stars

Exceptional product quality and brilliant customer support

I recently purchased the 3rd Generation screen protector for my iPhone 17 Pro Max, and the quality is genuinely impressive. The application process is seamless, and the clarity of the glass is second to none.
What really stood out, however, was the customer service. I had a slight issue with an accidental overorder on my part, and the Magic John team went above and beyond to help me resolve it. They were professional, fair, and clearly value their customers' satisfaction. It is rare to find a company that balances high-end product performance with such a helpful support team. I’m very happy with the resolution and would highly recommend them to anyone looking for premium device protection.

November 28, 2025
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you so much for your kind and thoughtful review! ⭐️

We’re delighted to hear that you’re impressed with the quality and clarity of our 3rd Generation screen protector, and that the installation experience met your expectations. It also means a lot to us that our customer support was able to assist you smoothly—your satisfaction is always our top priority.

Thank you for your trust and recommendation. We truly appreciate your support! 😊

Rated 5 out of 5 stars

Great deal

Great deal! Good customer service!

January 10, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Thank you for your support! 😊

We’re glad you enjoyed the great deal and our customer service. Hope to serve you again soon!

Rated 5 out of 5 stars

Good look and very good service

The screen was s’est to install and work good. I had a problem after a fall but the customer service team solved that very quickly and to my satisfaction. I will surely buy from Magic John again

January 9, 2026
Unprompted review
MAGIC JOHN logo

Reply from MAGIC JOHN

Hi there!

Thank you so much! We’re so happy you’re enjoying your screen protector 😊 Can’t wait to serve you again soon!

Cheers,
Magic John Team

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