Merchant of Magic Reviews 

498
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high standard and quality of products, noting the massive selection available for all levels of magic enthusiasts. The excellent service, knowledgeable and friendly staff, and quick, well-packaged deliveries are frequently highlighted by many people. However, some people mentioned delivery issues like delays or items not arriving as expected. A few also noted products being faulty, different from advertised, or having damaged internal packaging.

What people talk about most

Product

People report positive experiences with product, consistently highlighting the high quality and variety of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, professionalism, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, helpfulness, and... See more

Quality

Customers generally express satisfaction with the quality of products, often describing them as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have found the products supplied by Merchant of Magic to be of a consistently high standard. I have received the items ordered within a reasonable time frame and they have been well packaged. If... See more

Company replied

Rated 5 out of 5 stars

This review is regarding the PDF guidebook “Approaching Magic Practice; How to Practice Magic Tricks Effectively By Dominic Reyes.” This 100 page book is brilliant, “spot on,”incredibly apt. I... See more

Rated 5 out of 5 stars

What an amazing shop. They have everything for any magician of any age whether you’re starting out or already a professional. Lee,one of the staff members, showed off magical talents by showing as a... See more

Rated 5 out of 5 stars

I primarily do card tricks and I wanted some new ones that I could learn quickly. Looking through Merchant of Magic's collection I found it easy to identify suitable tricks. The descriptions were ac... See more


Company details

  1. Magic Store
  2. Toy Store

Written by the company

The Merchant of Magic supply and manufacture magic tricks, books, DVDs and accessories to both professional and amateur magicians worldwide. Our magic shop offers over 20,000 magic tricks, mind reading magic tricks and illusions. The bricks and mortar magic shop, based in Hampshire, offers Personal Tuition and workshop sessions to take you from beginner to expert! All our sales team are full members of the world famous Magic Circle and are professional Magicians, so if you need advice, our trained experts are ready to help. We are also a member of The UK Magic Dealers Association, so you can be assured we offer the very highest level of service and quality expected from a professional Magic Dealer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

498 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(498)

173 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve purchased a couple of products…

I’ve purchased a couple of products from this company.

Both deliveries were on time and well packaged.

The quality for both illusions was fantastic.

I called them a couple of weeks ago for some advice, they were extremely helpful.

Can’t recommend them enough.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Magic Shop

Great customer service, well stocked Magic Shop with easy user friendly website. Their monthly Mystery Box for £35 is a complete bargain, I got nearly £200 worth of Magic in lt last month.
Would recommend as very fast delivey.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute Garbage Refusing To Refund Do…

Absolute Garbage Refusing To Refund Do Not Buy From These Scammers.
DONT BUY
😡😡😡😡😡😡😡😡😡😡😡😡😡😡

June 27, 2025
Merchant of Magic logo

Reply from Merchant of Magic

Hi Michael,
I'm really sorry to hear there is an issue with your recent order.

You reached out to us on the 7th of July with an email that just said:

“Return returns label please for refund”

We replied back asking you to give some details about the nature of the return. That’s a much faster way to look after you . If the item is faulty, we can just send you out a replacement or issue a refund without having to have the item back so we asked for you to send some photos or a short video from your phone to show the issue so we can also show that to the manufacturer.

You then replied just this line:

“Return returns label please for refund”

We’ve been reached out again saying that you are welcome to return the item if you wish if it isn’t faulty as long as it’s returned back in as new unused condition. If it is faulty, simply sending a photo or a short video to show the problem will save you having to send it back and we can replace it or refund you in full.

You replied just this line : “It’s worthless garbage so send returns label for full refund”

and then posted this review.

Happy to help you. If it’s faulty please let us see the issue and we can organise shipping the item back at our expense or simply refunding you without needing it back. If you’ve changed your mind and just want to return the item, you are still welcome to do that too, and we’ve already given you the details to return the package

Have a lovely weekend
Wilson
Support Team
MoM

Rated 5 out of 5 stars

Cards sticking when shuffling Get Fanning Powder!

I use Tarot cards, and i bought new new Tarots cards however when i shuffled the cards some would stick together, like 6 or 8, i Google and found Fanning Powder, bought product scanned the IQ code on the pepper pot, yeah it looks like one, which takes you to a video on instructions on how to use the powder, watch it it tells you how do it, the only thing i would add is, get a bigger bag, bigger the better, make sure there's no holes in the back. 100% great.

June 25, 2025
Rated 5 out of 5 stars

Good value

Prompt comms and item professional standard an will last a long time so happy and will use again

June 12, 2025
Rated 5 out of 5 stars

Brilliant

Super fast delivery, my cards came the very next day! Which was great because they were a gift, the recipient was very pleased with them.
Thank you

June 18, 2025

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