Merchant of Magic Reviews 

535
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly and knowledgeable staff, noting that team members offer exceptionally helpful advice, wonderful recommendations, and engaging live trick demonstrations for visitors of all ages. Many people also appreciate the massive online selection of high quality products, competitive pricing, and impressively fast delivery times that consistently arrive in pristine condition and secure packaging. Some people were dissatisfied with occasional delivery delays, noting that packages took longer than expected and that tracking information provided by the postal service was unhelpful. Some reviewers also noted minor discrepancies regarding product specifications or item legibility.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional, helpful assistance and speedy... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive quickly and... See more

Quality

People report positive experiences with quality, highlighting an amazing selection of high standard magic... See more

Staff

Consumers find staff to be positive, highlighting their friendly, welcoming demeanor and expert advice on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an amateur magician I use MoM quite frequently. They seem to stock an almost limitless quantity of tricks/equipment/cards and goodness knows what else. Delivery is speedy. Communications are good.... See more

Rated 5 out of 5 stars

I primarily do card tricks and I wanted some new ones that I could learn quickly. Looking through Merchant of Magic's collection I found it easy to identify suitable tricks. The descriptions were ac... See more

Rated 5 out of 5 stars

I signed up for the mystery card plan, and I haven't been disappointed yet. I have received 4 different packs of cards so far, and they look great in display cases. I also purchased the display cases... See more

Rated 5 out of 5 stars

Order arrived very quickly and was well-wrapped. Excellent all-round service. The cards I ordered were still sealed and in perfect condition. Very pleased with my purchase. Recommended company. Thank... See more


Company details

  1. Magic Store
  2. also in
  3. Toy Store

Written by the company

The Merchant of Magic supply and manufacture magic tricks, books, DVDs and accessories to both professional and amateur magicians worldwide. Our magic shop offers over 20,000 magic tricks, mind reading magic tricks and illusions. The bricks and mortar magic shop, based in Hampshire, offers Personal Tuition and workshop sessions to take you from beginner to expert! All our sales team are full members of the world famous Magic Circle and are professional Magicians, so if you need advice, our trained experts are ready to help. We are also a member of The UK Magic Dealers Association, so you can be assured we offer the very highest level of service and quality expected from a professional Magic Dealer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

535 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(535)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, quick delivery with updates along the way via tracking. Friendly emails if signing up to the mailing list. Seem like a nice company. Definitely reliable. Will be using again.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Products are great quality

Products are great quality, ship fast and at a good price. If you visit in person Dominic really knows his stuff is happy to chat, demonstrate different effects, very helpful and has great advice on how to get the most out of the effects. I wouldn't go anywhere else.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

An Alladin's cave for professionals and complete beginners

Love this shop. There is so much here from extremely budget-friendly clever gimmicks and gadgets, to very high-end props. Their huge catalogue can be helpfully sorted by ability, so there is a ton of stuff for complete beginners (like me) right up to fully professional gear. If you subscribe, you'll get regular offers and see new tricks you've never heard of. There are also some really quite good free downloads.
Merchant of Magic are very customer friendly - I had a query over an order and it was sorted in seconds.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

First Class service.

I bought a product which arrived quickly, well packed and it looked good. I had trouble with downloading the instructional video on my phone but a quick email to Merchant of Magic and within a short space of time they had me sorted. A really great outcome. First class service.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars
Merchant of Magic logo

Reply from Merchant of Magic

Hi Mitchell I’m so sorry to hear you are unhappy with the shipping time on your order to the United States. I checked your order and it’s progressing as it should. I’ve sent you the tracking number again so you can follow its progress.

At the checkout we offer several different shipping services to the US from the UK. We do a 5-7 day service or a way slower 3-4 week economy service option which is much much cheaper. You picked the 3-4 week ‘by land’ service, so it’s not expected to be with you until the end of next week.

We did explain this to you at the checkout when you selected that option and also on all the confirmation and again in the email sending you the tracking details for the package.

Rest assured we are following along with the package as it clears through customs and over to you. We really appreciate you supporting our magic shop

Rated 5 out of 5 stars

Great magic store!

My first time buying from this store, but I had no issues. Pricing beat all other stores, the items arrived in good condition, and also earlier than the expected delivery date. Thanks!

June 2, 2026

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