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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the product, finding it effective for cleaning various surfaces like showers, mirrors, and glass, often without the need for additional cleaning products. They appreciate its ability to leave surfaces spotless, streak-free, and sparkling, noting its high quality and durability even after multiple washes. Reviewers often describe the product as a game-changer for their cleaning routines, making tasks easier and more efficient. However, some people were dissatisfied with the order and delivery process, reporting issues such as not receiving their orders, unexpected subscriptions, or receiving products of poor quality that did not match expectations. There are also concerns about slow response times from customer support regarding order inquiries, tracking information, and refund requests, with some customers experiencing difficulties in getting their issues resolved.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with its... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the effectiveness of the... See more

Order

People report ambiguous experiences with order, with many expressing frustration over unexpected... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting fast and seamless... See more

Response time

Consumers find response times to be a source of frustration, with many reporting that their emails and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would definitely recommend the magic wipe cloth, it’s great. However the kitchen cloths are really small, thin and very disappointing. I would not recommend those

Company replied

Rated 2 out of 5 stars

Ordered what I thought were 3 magic wipes & wash bags. Then received an additional email to say “thanks for subscribing” & they’d be taking money on a regular basis! I didn’t see or give permission fo... See more

Company replied

Rated 5 out of 5 stars

I confess to being sceptical when I saw adverts for the Drying and Shine cloths from MagicWipe. Scepticism misplaced! It’s now one of my morning pleasures wiping down my new shower enclosure. The glas... See more

Company replied

Rated 5 out of 5 stars

I was genuinely surprised by how effective this cloth is. It easily removes water marks, limescale, and streaks from mirrors, taps, and chrome surfaces — all with just water, no cleaning products need... See more

Company replied


Company details

  1. Cleaning Products Supplier

Written by the company

Welcome to Magic Wipe! Trusted by 100,000+ customers, our MagicWipe™ cloths deliver streak-free cleaning with minimal effort. We're aware of recent shipping delays and sincerely apologize. Our team is working hard to improve delivery times. For any questions or concerns, please reach out to support@magicwipe.com - we're here to help and committed to your satisfaction. Thank you for choosing Magic Wipe. The MagicWipe Team


Contact info

3.4

Average

TrustScore 3.5 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It does what it says on the tin

It does what it says on the tin. Great on my shower glass and bathroom cabinet

December 14, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Anna Rootham

Thank you so much for your lovely review!
We’re really happy to hear that MagicWipe is working perfectly on your shower glass and bathroom cabinet — exactly as it should. 😊

If you ever need any tips or have questions, we’re always here to help!

Best regards,
Your MagicWipe Team

Rated 3 out of 5 stars

Product works!

Product is great but trying to fix a delivery address immediately after placing the order proved challenging. All good now.

December 12, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Michael Power

Thank you for your feedback, and we’re truly sorry for the inconvenience.

Please check your email — we’ve just sent you a new tracking link for your order.
It may have landed in your spam or promotions folder, so kindly have a look there as well.

If you still can’t find it, just let us know and we’ll resend it immediately.
We’re here to make sure your order arrives safely.

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

I love these cloths

I love these cloths and recommend them

November 1, 2025
Magic Wipe logo

Reply from Magic Wipe

Dear Erica

Thank you so much for your lovely feedback! We’re really happy to hear you’re loving the cloths. 😊
If you ever need anything, we’re always here to help!

Best regards,
Your MagicWipe Team

Rated 1 out of 5 stars

My cloths were not like the first ones…

My cloths were not like the first ones I ordered. Really thin material

December 1, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Emily

We’re really sorry to hear that your cloths didn’t arrive in the same quality as your first order. This shouldn’t happen.

Please email us at support@magicwipe.com
so we can take a closer look — it may be a production issue, and we’d love to assist you right away.

Looking forward to helping you!

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

Makes easy work for keeping our new…

Makes easy work for keeping our new shower screen clean

December 1, 2025
Magic Wipe logo

Reply from Magic Wipe

Dear Susan Pratley

Thank you so much for sharing this! 💙
We’re really glad to hear Magicwipe makes it easy to keep your new shower screen clean.
We appreciate you being part of the Magicwipe family!

Best regards,
Your MagicWipe Team

Rated 1 out of 5 stars

Shocking!!!!

I can't get any response from emails so I'll try this!
I ordered a few months ago, complained it was rubbish. No reply for 2 months! Refused to refund.
Didn't realise it was a subscription, so they've just re ordered for me. I emailed immediately to cancel the order so hopefully they will see this as says in website they will cancel and refund if done immediately.
Can't cancel my subscription either, says there's a link in the email, well if there is I can't find it. I've asked them to cancel the subscription so we'll see. Trading standards is my next stop if this isn't resolved and my bank to stop any future payments.
No impressed with this company
Do better!!!

November 20, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Fiona Taylor

I’m really sorry to hear about your experience – this is absolutely not the level of service we want to provide.

It looks like there may be an issue with the email address on your account, so our replies might have been going to an old or different inbox. To sort this out as quickly as possible, please email us directly at support@magicwipe.com
and we will cancel your subscription and help with your order in line with our refund and cancellation policy.

Please include your name and order number in the email so we can resolve this for you as a priority.

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

Wow- actual magic!

Wow! After a quick delivery, I couldn’t believe how good these wipes are. My bathroom has never been this clean and my mirrors are finally smear-free. They really are magic! Everything is so easy to clean now, and I keep finding new ways to use them. Highly recommend!

November 12, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Shelley

Thank you so much for your amazing review!
We're delighted to hear that your Magicwipe arrived quickly and that it’s made such a big difference — especially on your bathroom and mirrors. ✨

We love that you're finding more ways to use it.
Thank you for the recommendation!

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

The magic wipe arrived in acceptable time

The magic wipe arrived in acceptable time and I have used it and it does a fantastic job.

November 19, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Colleen Marsh

Thank you so much for your review!
We're really glad to hear your Magicwipe arrived on time and that it’s doing a fantastic job for you. 😊

If you ever need anything, we’re always here to help.

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

Would recommend

Delivery was quick and the magic wipes work really well. Dries shower screens, taps and tiles so quickly

October 28, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Hi

Thank you for your kind feedback!

We're pleased to hear your delivery arrived promptly and that the magic wipes are performing well. It's great to know they’re helping you dry shower screens, taps, and tiles quickly and effectively — exactly as intended. We appreciate your recommendation!

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

I’m so impressed with this cloth

I’m so impressed with this cloth! It’s huge and works so well for anything you want to shine streak free! It’s so apparent that it has been made to a very high quality I use it for my chrome and steel I even used it for my bathroom tiles, I highly recommend this for your cleaning kit!

November 5, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Julie Jones

Thank you so much for your thoughtful review!

We're delighted to hear you're impressed with the cloth's performance and quality. We truly appreciate your recommendation — and we’re glad it’s become a valued part of your cleaning kit.

Best regards,
Your MagicWipe Team

Rated 1 out of 5 stars

Be warned

Be warned. Waste of money ! Poor quality product leaves steaks on glass and mirror doesn’t clean as claimed . This company signs you up unknowingly on a subscription that is not detailed to the customer on checkout. Ony became aware of this when a second order arrived unknowingly 4 months after my purchase. I have repeatedly asked for return and refund and told to keep it as a spare!!!! Please advise @ Magicwipe when I will receive my refund as requested.

November 11, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Hi Danielle,
Thank you for taking the time to share your feedback — we’re very sorry that your experience hasn’t been positive so far.

To clarify how our checkout works:

Nothing is subscribed automatically — the subscription must be manually selected by the customer before completing the purchase.

Customers can always choose between:
• One-time purchase (default option)
• Subscribe & Save with a chosen delivery frequency

This is clearly shown:
• on the product page next to the quantity options
• again in the checkout
• and confirmed in every order confirmation email

We understand that misunderstandings can happen — and we’re always happy to help.
Your refund has been fully processed and will arrive within 3–7 business days, depending on your bank.

Regarding the product:
Magicwipe® cloths are created to clean 100% streak-free using only water.
If streaks are visible, they are typically caused by:
• too much water in the cloth
• detergent or fabric softener residue after washing
• chemical residue on the surface being cleaned

We proudly offer a 100% satisfaction guarantee, and we are always here to provide tips or support to ensure the best cleaning results.

If you have any further questions or need help at any time, please contact us:
📩 support@magicwipe.com

Thank you again for your patience and understanding — we’re here for you!
— The Magicwipe Team 🧼✨

Rated 5 out of 5 stars

The service was great

The service was great. I got regular updates to where my order was until it arrived.
I was not expecting too much thinking it was all hype . However, when I used it on soap scum shower screen with a little water, the screens were gleaming clean and with no streaks.
Highly recommend.
The cloths felt a bit thin but they do the job for sure

November 9, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Sumitha Thilak


Thank you so much for your thoughtful review!

We're thrilled to hear that your experience — from tracking updates to the final results — lived up to expectations.

As for the cloths feeling a bit thin — that’s intentional. The ultra-fine Diamond Wave fibres are designed to lift grime and residue at a microscopic level without added bulk. Lightweight, but mighty!

Thanks again for the recommendation — we truly appreciate your support.

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

I find that these cloths are pretty…

I find that these cloths are pretty fantastic , I use these to dry the shower screen which is great and effective as leaves no smears or streaks I don’t use the squeegee as much as these dry effortlessly it’s handy that they come in a pack of two great cloths

October 31, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Michelle Lowe

Thank you so much for your lovely feedback! 💙
We’re so glad to hear you’re enjoying your Magicwipe cloths and finding them effective for your shower screen — that effortless, streak-free finish is exactly what we aim for. 😊
We truly appreciate your support!

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

This cloth has transformed my life

This cloth has transformed my life. When I first saw this I was unsure how a cloth and water would be able to clean your taps, mirrors and shower screens. I was shook on how shiny my taps were and how streak free my mirrors and shower screen where. I am well and truly converted.

November 6, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Claire Lawry

Thank you so much for your wonderful review! 💙
We’re delighted to hear how much Magicwipe has made a difference in your cleaning routine — it’s amazing what a little water and the right cloth can do! ✨
Enjoy those shiny taps and streak-free mirrors!

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

Was surprised how far it reached..perfect

Was surprised how far it reached. Found my favorite head but the others will be useful. Showed an elderly neighbour my one. She is in her 90s she found it easy to use and requested I get her one. She has a particularly high ceiling in the hall and needed to access this. She will be thrilled when hers arrives.

October 30, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Ann Flowers

Thank you so much for sharing this lovely review! 💙
We’re so happy to hear that both you and your neighbour found the Magicwipe so easy to use — that truly makes our day.
We hope she enjoys her new one just as much! ✨

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

Absolutely Amazing clith so easy and…

Absolutely Amazing clith so easy and fantastic results when used after every shower could not recommend it highly enough

November 1, 2025
Magic Wipe logo

Reply from Magic Wipe

Dear Esther Cullen

Thank you so much for sharing your experience — that’s wonderful to hear! 💙
We’re delighted that the cloth has made such a difference and that you’re getting those sparkling results after every shower. It’s always lovely to know our customers are genuinely enjoying the product.

Your kind words mean a lot to us — thank you for being part of the Magicwipe family! ✨

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

Really is Magic

I’m 77yrs young, married for 55yrs and in all that time I’ve never found anything to clean windows/mirrors like your Magic Cloths do they are really magic. I’ve converted lots of friends and given others your details,
So pleased I found you

November 1, 2025
Magic Wipe logo

Reply from Magic Wipe

Dear Jennifer Slade

Thank you so much for your heart-warming message — it truly made our day! 💙
We’re so happy to hear that you’ve been enjoying your Magic Cloths and that they’ve made cleaning so much easier for you. It’s wonderful to know you’ve shared them with your friends too — that means the world to us.

We’re incredibly grateful you found us and took the time to share your kind words. ✨

Best regards,
Your MagicWipe Team

Rated 3 out of 5 stars

Received my second lot of Magic wipe…

Received my second lot of Magic wipe cloths I've got to say I'm very disappointed as they're probably half the thickness as my first order might have to give koala cloths to go

October 30, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Joanne Lovell

It seems there may have been a mistake with your order. We can send you replacements right away — please check your email inbox for our message.

Best regards,
Your MagicWipe Team

Rated 5 out of 5 stars

YOU NEED THE MAGICWIPE

Wow, I am completely obsessed with these cloths. From my taps to shower door it leaves it shining with no smears. Quick delivery too. All round amazing product and business.

October 15, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Dear Hannah Shaw

Thank you so much for your lovely review! 🌟
We’re thrilled to hear how much you’re enjoying your Magicwipe — nothing makes us happier than knowing your taps and shower doors are sparkling streak-free!

Best regards,
Your MagicWipe Team

Rated 1 out of 5 stars

Unprofessional

Pushy company - steal peoples content and claim it’s theirs. Unprofessional

October 26, 2025
Unprompted review
Magic Wipe logo

Reply from Magic Wipe

Hi Rebecca,
we’re really sorry to hear you feel this way.
A while ago, we shared a few viral cleaning clips to build engagement on our social pages — but it was never our intention to take credit for anyone’s content.

Once this was pointed out to us, we removed those clips immediately.

We truly respect creators and their work, and we’ve learned from this experience.

Best regards,
Your MagicWipe Team

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