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4.3
Excellent
179 reviews
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Trøflen var helt uden smag og fik…
Trøflen var helt uden smag og fik aldrig svar da jeg skrev til deres kundeservice
After receiveing an answer:
I have sent 2 emails using the email adress you contacted me on: info @magnatum.dk (without the spare between info and the @ but Trustpilot do not allow email adresses)
I used it both on a carpaccio, in a pasta dish and finally on eggs, just to try to make it taste.
Also only a piece of truffle.
No sent, no taste what so ever, like eating a peace of paper
June 11, 2025
Reply from MAGNATUM APS
Hi Pernille,
I’m very sorry to hear that you weren’t satisfied with your order.
I’ve checked our records, and unfortunately, we haven’t received any messages from you – neither via email at truffleandcaviarshop@gmail.com, nor through the webshop chat or by phone at +45 50 73 00 06. We’re usually available in the shop between 13:00 and 18:00, so please feel free to reach out during that time if needed.
Regarding your order, I noticed you purchased summer truffles. They are naturally milder in aroma and flavor compared to winter truffles such as Tuber Melanosporum, and the result can vary depending on how they’re prepared and used.
May I ask how you used the truffles? I’d be happy to offer some tips to help you get the best possible result.
We also have some helpful videos and blog articles on our website that offer great advice and recipes.
If you’re looking for a more intense flavor, I’d recommend trying our Australian winter truffles (Melanosporum) – they are in season now and are considered the best black truffles available.
I hope you enjoyed the caviar in your order, and please know that we’re always happy to offer guidance on how to best use our products.
You’re very welcome to visit us in person at:
📍 Nørre Farimagsgade 35, kld., 1364 Copenhagen
🕐 Opening hours: 13:00 to 18:00 every day
Thank you again for your order, and please don’t hesitate to reach out – we’re here to help.
Warm regards,
Yavor Simeonov
Truffle & Caviar Shop
Nice service but unimpressive caviar
Nice service in the shop. The caviar (Baerii Royal) was ok but not more than that. The taste was ok but it didn't have the right texture and 'pop' - so a bit disappointing.
December 27, 2024
Perfect :) :)
April 11, 2024
God service
December 26, 2023
Super god service
March 29, 2023
Great service and products
July 22, 2022
God kvalitet og hurtig levering
Hurtig levering, god kvalitet og god pris samt service.
October 6, 2021
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