Magnetic North Travel Reviews 

316
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-organized and enjoyable trips, often describing them as seamless and exceeding expectations. People highly appreciate the helpful and responsive staff, who provide excellent support throughout the journey and are professional and informative. Reviewers frequently highlight the excellent accommodation and locations, often describing hotels as quaint, cozy, and well-situated. Many people appreciate the tailored itineraries and diverse activities, from husky sledding to cultural immersions, which allowed them to experience destinations deeply. The overall service, including smooth transportation and pre-arranged sightseeing, contributes to a stress-free and memorable vacation.

What people talk about most

Holidays

Consumers consistently report positive experiences with their holidays, often describing them as fantastic... See more

Location

Customers had positive experiences with location, frequently praising the beauty of the recommended places... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Service

Users describe positive interactions with service, highlighting well-organized and enjoyable trips with... See more

Customer service

Clients share positive opinions on customer service, highlighting the company's helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A well organised trip which met all our needs and was very enjoyable. The company was helpful and responsive when putting the holiday together and when a minor adjustment to a pick up time was reques... See more

Company replied

Rated 5 out of 5 stars

Our Finland Archipelago Bike adventure was great. From the moment we began planning the trip until its completion Annie was extremely responsive, helpful, personable and detail-oriented. The turn-by-... See more

Company replied

Rated 5 out of 5 stars

We had never booked an adventure with Magnetic North and never one without an actual guide with us. Everything was extremely well planned. It took us a little time to get used to the two apps... See more

Company replied

Rated 5 out of 5 stars

We booked a 4 night stay at the Wilderness Nangu in early February. Recommend splurging for the panoramic log cabin - the hot tub was wonderful to warm up and relax after activities. Room was spacious... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Magnetic North Travel

Written by the company

Bespoke adventures

As the experts in the Nordic region and Canada, we create bespoke wilderness breaks, luxury cabin holidays, road trips, active adventures and much more. We listen to your desires and inspire you with our in-depth country knowledge so that we can create a tailor-made itinerary that perfectly fits your brief, budget, and wishes.

Personal service

Booking a holiday with us is just the start of the journey. We are there every step of the way to make recommendations, answer your questions and to assist if you needed us. All our tailored vacations are delivered via our handy MNT travel app that works wherever you are in the world. For an extra peace of mind during your travels, you can rely on our 24/7 concierge line.


Contact info

5.0

Excellent

TrustScore 5 out of 5

316 reviews

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5.0

All reviews

(316)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Northern Lights, Whitehorse/Yukon

Our goal was to see the Northern Lights and we were lucky enough to see them 4 out of the 5 nights we had in Whitehorse!
Our first 2 nights we stayed at the Best Western which was adequate.
The highlight of our trip were the last 3 days we stayed at the Northern Lights Resort & Spa. All of the staff (Richard, Patrick, Uli, James) and the owners Tobi and Lynn were terrific! Very knowledgable about the area, history, and photographing the N. Lights.
Meals were great, the sauna - so relaxing, and nice hiking trails around the property. We stayed in the Glass Chalets (beautiful rooms with floor to ceiling windows so you can see the N.Lights from the comfort of your room).
Be sure to take their Yukon Wildlife Preserve & Hot Springs Tour ( 3 pools of different temperatures, also saunas and steam rooms).
Had one little hiccup with our Winter Gear Rental which were not at the Best Westernon our first night in Whitehorse(we stayed first 2 nights here). Miscommunication between our travel company and whoever was supposed to supply the winter gear package, I'm guessing. But Tobi and Lynn stepped up and brought their Winter Gear Kits to the hotel for us to use on our 2nd night.
All in all a great adventure!

April 5, 2025
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Reply from Magnetic North Travel

Good morning Mary,

Many thanks for your detailed review of your trip and The Northern Lights Resort and Spa. We are so pleased you had a wonderful time and were lucky enough to see the Northern Lights on so many occasions. We do apologise that the clothing rental company didn't deliver on the date we requested, we were very pleased to assist in getting these items to you as soon as possible the following day.

We will pass your kind comments back to the resort. We look forward to planning your next adventure to the Magnetic North soon!

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

The owners of Magnetic North Resort & Spa

The owners, Lin & Toby and the other staff were on the spot, knowledgeful and ready to make this a wonderful experience. They keep the group (max 16 guest) small. We had a great opportunity to connect with the other guests. Food, guest rooms,activities and service were platinum levels. I would highly recommend this resort to my friends.

April 12, 2025
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Reply from Magnetic North Travel

Good morning,

Thank you very much for your kind review. We are so pleased to hear you had a wonderful trip and enjoyed this resort. We will pass your comments back to those who made it so special.

Looking forward to welcoming you back to the Magnetic North soon!

Many thanks
Elodie
Team MNT

Rated 5 out of 5 stars

Northern Lights Trip to Celebrate Being Cancer Free

This was an amazing trip for us and Magnetic North Travel was super helpful and answered all my questions. Once our trip began we always had a driver transfer on time and each activity went just as described. Sophie with magnetic North was quick to answer my emails and when I asked for more adventures she would bring me several ideas to choose from. We are a family of 8 and that can be a lot of people to make happy, but this trip was perfect and everyone made memories to last a lifetime.

March 19, 2025
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Reply from Magnetic North Travel

Good morning Leanne,

Thank you very much for taking the time to leave your thoughts on your stay at Mattarahka Lodge and the service you received from Sophie. I have passed on your feedback, and she is thrilled you had such a wonderful time, for such an important occasion. Wishing you many more happy family adventures in the future for you all.

Best wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Exceptional company

Annie organized a wonderful trip for us. The lodging, activities and other recommendations were spot on! One of our activities was cancelled due to weather and she quickly rebooked us. Magnetic North provided exceptional customer service and had thorough knowledge to help us decide on the itinerary. Highly recommend this company.

March 10, 2025
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Reply from Magnetic North Travel

Hi Lilian, Many thanks for your review and taking the time to write about your experience. We are so thrilled to hear you had such a wonderful time and we have passed your comments onto Annie.

We look forward to welcoming you again to the Magnetic North.

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Arctic Adventure

Laura spoke to us to understand our needs and desires, and put together a great trip for us. She understood the style in which we wanted to stay, and found us a fantastic spot in northern Norway for our Arctic Adventure! All was amazing thank you Magnetic North!

February 21, 2025
Unprompted review
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Reply from Magnetic North Travel

Good morning Gregg,

Thank you so much for taking the time to leave us a review. We are trilled to hear you had such a good experience at Lyngen Experience. We look forward to welcoming you to the Magnetic North again soon!

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Northern Lights Bucket List Vacation - Amazing!

Our Norway experience was better than we could have imagined. We chose to visit Norway as a way to complete our "bucket list" goal of experiencing the Northern Lights (Aurora). Magnetic North helped us experience not only the Aurora, but also the unique and impressive Norwegian culture and landscape. Our accommodations were exceptional in all three of the regions that we visited. We were most impressed with the Rorbu cabins in Svolvaer in the Lofoten islands. The authentic red cabin right on the water was charming and peaceful; a perfect blend of historic and modern. All of our transportation was pre-planned, safe, and dependable. We asked Annie at Magnetic North to make dinner reservations for us in each region that we visited. She made excellent recommendations and the restaurants were welcoming with delicious dining options. The Magnetic North travel app is one of the best that I've ever seen. Comprehensive with detailed, daily itineraries, weather, travel documents, maps, and more. The Magnetic North team was responsive to all of our communications and highly accommodating. Norway is a beautiful country full of friendly and adventurous people! Additional highlights of the trip include dog sledding in the beautiful Reisa National Park, sea kayaking through the fjords of Lofoten Islands, the Arctic Panorama Lodge on Uloya Island (which hosts royalty apparently!), an overnight cruise through the Arctic Circle, and of course the Aurora lights. All of this was expertly prepared by the Magnetic North team. We could not be happier with this trip!

February 27, 2025
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Reply from Magnetic North Travel

Good morning Christopher,

Thank you so much for leaving such a detailed review of your trip. I have passed your comments back to Annie and the team. It is so good to hear you loved using our app and you enjoyed Annie's recommendations. We hope to be able to welcome you back to the Magnetic North again in the future.

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

True arctic specialists for tailor-made trips

This was the second time we have used Magnetic North and they did not disappoint. From start to finish, Annie was really helpful, listened to and understood our requirements and tailored a wonderful holiday for us. The app updates are brilliant, both before holiday and for flights etc during holiday. If you are thinking of visiting the arctic circle, I cannot recommend them enough. Thank you!

February 17, 2025
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Reply from Magnetic North Travel

Hi there, Thank you very much for taking the time to leave a review. I have passed your comments back to Annie and the team. We are thrilled to hear you enjoyed your holiday and enjoyed using our app. It is something we really pride ourselves on being able to always stay in touch with our clients, even while on their travels.

Thank you again, we look forward to planning your next trip to the Magnetic North.

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Highly recommended

From my first contact with Magnetic North to my departure from Sweden, everything was perfect. Alex was incredibly patient and helped me find a trip suited to my requirements. Once there, the hotel and trips were all excellent. I would happily recommend this company to anyone, and I hope to travel with them again myself.

January 24, 2025
Unprompted review
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Reply from Magnetic North Travel

Hi Sarah, Thank you so much for taking the time to leave a review. I have passed your feedback onto Alex and I know he will appreciate it. We are thrilled that you had such a wonderful time and spotted those elusive Northern Lights as well!

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Thanks for making me a fairy tale adventure in Lapland!

Thanks for making my trip the most memorable one in my life, I felt like a princess! Everything was done excellent, with all perfectly booked with the transfers and the accommodation that was stunning, I really enjoyed the trip. Yasmin was always pending of my needs and she did a great job booking the activities that make me feel in a fairy tale adventure!

January 29, 2025
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Reply from Magnetic North Travel

Hi there Karla, Many thanks for your review and taking the time to leave our team and Yasmin such wonderful feedback. We are so pleased to hear you had such a magical trip.

We look forward to planning your next fairy tale adventure!

Best Wishes,
Elodie

Team MNT

Rated 5 out of 5 stars

Ice Skating in Finnish Lakeland

Magnetic North Travel immediately understood what I wanted and proposed the perfect ice skating trip at short notice, taking away the hassle of putting things together myself. They were super available and responsive, especially when I had to adapt my plans following the disruption caused by storm Eowyn. I highly recommend them for an unforgettable experience!

January 25, 2025
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Reply from Magnetic North Travel

Hi Angele,

Many thanks for taking the time to review the service you have received from us. I am thrilled you had such a fantastic holiday and really enjoyed your time in Ice Skating in Finland. I have passed your thanks back to the team.

Best wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Wonderful travel agency

This is the third time I went on a trip organized by Magnetic North Travel. I enjoy booking trips with them because everything always works smoothly, they reply quickly, and the trips are always fun and memorable. This time was no different, we booked a trip to the Swedish lapland with friends, and we ended up going to Grano Beckasin. We were offered this proposal which was right within our budget, and the trip was filled with adventures, kind people at the hotel, and delicious food. We went snowmobiling, ice fishing, husky sledding, and we even saw the northern lights. We loved the treehouse cabins and the delicious food at the hotel. Our exchanges with the locals were interesting, as we learned more about the local culture. It was another trip where Magnetic North went above and beyond, because they offered us a unique experience where we have memories that will last us a lifetime.

January 11, 2025
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Reply from Magnetic North Travel

Hi there,

Thank you so much for taking the time to review the service you have received from us, and for booking with us again. We are thrilled to hear you had a wonderful time on your travels, sounds as though you really did live like a local!

Your kind words have been passed back to the team,

Best Wishes
Elodie

Team MNT

Rated 5 out of 5 stars

Magnetic North is Amazing!

Oh my goodness, where to begin?! Yasmin and Magnetic North made everything about our Christmas trip to Norway easy and wonderful! From our first conversation when I told her what we were looking for, she had suggestions and a plan was coming together. She suggested a city in Norway that I had never thought of and it was magical.

Magnetic North/Yasmin planned a cable car ride to the top of the mountain, a northern lights safari, dog sledding, and a reindeer experience. Every activity was thoughtfully planned and an incredible experience for three generations that were on this trip with us. Magnetic North also handled the hotel and airport transfers and travel to and from our daily activities. They were responsive before, during, and after our trip. When one of our activities was cancelled due to weather (while we were on vacation, over the Christmas holiday), Yasmin contacted us immediately and offered another activity to fill our day. I would use Magnetic North 100 more times and you should too.

December 25, 2024
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Reply from Magnetic North Travel

Thank you for taking the time to put together such lovely feedback. We are so pleased you had such a wonderful time in Norway for Christmas and that Yasmin was key to making this happen, especially when unexpected changes occurred.

We will be very pleased to help you plan another trip to the Magnetic North!

Best wishes
Elodie

Team MNT

Rated 5 out of 5 stars

Amazing 4 night trip to Arctic Sweden

Had an amazing 4 night trip to Arctic Sweden in early January where we did snowmobiling, husky sledding and getting to know more about the Sami indigenous community. Everything was organised perfectly and it was great knowing that everything was booked for us in advance. Must say I love the app with the itinerary, flight details, packing tips and messaging.. was so handy.

January 6, 2025
Unprompted review
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Reply from Magnetic North Travel

Hi Catherine, thank you so much for taking the time to leave such a lovely review and your comments will be passed back to the team. So pleased you had a wonderful time in Sweden and we look forward to helping you again in the future!
Best wishes
Elodie

Team MNT

Rated 5 out of 5 stars

Northern Lights

Thanks to Magnetic North we had a great Christmas trip to Norway and Finland. MN were very helpful in listening to our requirements and then tailoring a holiday to suit our needs. When we wanted to make some changes they were very receptive and worked out the new details quickly. The App MN provided with the itinerary, maps, advice, contact details etc was really helpful and a nice touch. We did have a few minor niggles here and there but these were generally resolved quickly and without any fuss. We would happily considering using MN again for future trips.

December 21, 2024
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Reply from Magnetic North Travel

Good afternoon Rob,
Thank you very much for taking the time to leave a review, we are so pleased we were able to help you have a magical Christmas and finish 2024 off in style. It is great to hear you found our app useful and our team responsive to your needs and requirements.

We look forward to assisting you for another adventure soon!
Best wishes
Elodie

Team MNT

Rated 5 out of 5 stars

Magnetic Excellence

Family trip to Finland (Kilpisjarvi). Flew to Tromso (Norway) and 2 hour private minivan transfer (beautiful scenery on route plus northern lights!).

Yasmin at Magnetic North was great and understood our requirements and set up a superb itinerary for the 5 day trip. Husky sledding, northern lights hunt on skidoos (need to be 18 years old to drive one), ice fishing, fantastic skidoo expedition (to three cairns point - boarder of Norway, Sweden and Finland), and reindeer farm/experience. Every question / request / enquiry was rapidly dealt with by Yasmin or a colleague pre departure or on their own MN app or WhatsApp. Very efficient and knowledgeable.

Stayed at Hotel Cahkal a 50 bed recently built modern hotel with superb and such friendly staff, excellent food, a cosy lounge with fire place and on-site sauna. Extensive breakfast buffet but dinner there was no choice other than a meat and a vegetarian option menus. Rooms a little on the small side but v comfortable beds and nice bathroom.

With 3 out of five nights seeing the Northern Lights (which was the icing on the snow cake!) it was an amazing trip which we will remember forever. Thx Magnetic North.

December 18, 2024
Unprompted review
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Reply from Magnetic North Travel

Hi there, thank you for taking the time to write such a detailed review. We are so pleased you enjoyed your action packed holiday, and most importantly saw the Northern Lights as often as you did! Your comments have been passed onto Yasmin - thank you again! We look forward to planning your next adventure.
Best wishes

Elodie
Team MNT

Rated 5 out of 5 stars

Sweden & Finland Arctic Circle Dream

I do not have the words to describe how incredible our trip to the arctic circle was. We spent two weeks traveling Finland and Sweden. Annie and I had an hour long conversation to discuss my dream vacation for my mom, brother and I, and she did amazing! The first draft of our trip was almost perfect. She was extremely helpful, communicative and just overall a joy to work with. I love Zicasso and they paired me with the perfect agent for us. She recommended one of a kind, lavish resorts/hotels to stay in within our budget. She set us up with places and activities we would have never on our own. Magnetic North also had the most incredible app that was personalized to each individual on the trip with all the specific details of the trip including daily activities & times, packing lists, travel documents and weather forecasts. Again, 10/10 agency with a 10/10 agent who planned a 10/10 trip!

November 29, 2024
Unprompted review
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Reply from Magnetic North Travel

Dear Alaina,

Thank you so much for taking the time to write this amazing review of your trip to Sweden and Finland! We're so happy you enjoyed everything about your adventure from the first call with Annie to the end of your trip. Happy that you enjoyed the hotels and our fab app! And may we also add that you are a 10/10 client! It was so much fun! Until the next time!

Warm wishes,
Laura

Rated 5 out of 5 stars

Brilliant!!

Cannot recommend Magnetic North enough. The trip was to celebrate my husband’s 70th birthday in Finland with our grown up children and Annie put together the perfect trip. Annie listened to an outline plan and advised/suggested until we had the perfect itinerary which included numerous activities. She was always quick to respond to any questions/queries – however minor. The trip was a huge success and we were lucky enough to see the Aurora Borealis !! The app was brilliant and kept us informed of everything that we needed to know. Thankfully there were no hiccups, but I have no doubt Magnetic North would have been on hand to help.

December 2, 2024
Unprompted review
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Reply from Magnetic North Travel

Thank you so much for this glowing review! We're so pleased you enjoyed your trip to Finland and everything fell perfectly into place! We're so happy you enjoyed working with Annie, and we do hope to assist you again in the near future!

Warm wishes,
Laura

Rated 5 out of 5 stars

Very well organised trip with useful insights!

Laura was insightful and incredibly knowledgeable when organising our holiday. She was prompt in her responses and very reassuring when providing support during our trip. The transfers were seamless and very comfortable during our journey. Highly recommend this company!

November 28, 2024
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Reply from Magnetic North Travel

Hi Maheeka
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you had a great trip and found our insights helpful.

We're delighted to know that our knowledge and support made a difference in your holiday planning and during your journey. Seamless transfers and comfort are priorities for us, so it’s wonderful to know we met your expectations in these areas.

Your recommendation means the world to us, and we can’t wait to help you plan your next adventure!

Warm wishes
Laura

Rated 5 out of 5 stars

We had a family holiday of a lifetime…

We had a family holiday of a lifetime in Iceland in July. It was a trip two years in the making and Laura patiently and expertly guided us through the whole process. We first got in contact in 2023 with a last minute request to plan a trip for our family of 4. Because the short lead time, the itinerary was dictated by hotel availabilities but still Laura managed to put together an exciting program. Due to personal reasons, we had to defer the trip to 2024 which gave us more time to plan. Laura was very accommodating and completely revamped the 2023 plan. She created a new itinerary ticking off as many items on our wish list as possible. Weather in Iceland is unpredicable, so one of our activities was affected. She communicates and makes alternative arrangements proactively. Every step of the way, she anticipated our needs, answered our many questions and guided us. She's a dream to work with.

July 13, 2024
Unprompted review
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Reply from Magnetic North Travel

Hi Lillian,

Thanks so much for your kind words! We loved working on this trip for your family to Iceland and I am delighted that everything lived up to your expectations! Can't wait for your next adventure with us!

Warm wishes,
Laura

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