Magnolia Manor Hospitality Reviews 

46
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Magnolia Manor Hospitality is nothing but a bunch of scam artists. They allow you to pre-purchase tickets and plan your trip to the Masters. Then 3 days before the event you receive an email that your... See more

Rated 5 out of 5 stars

Everything from start to finish was excellent. The organisation, food, transport and the service from all staff could not have been better. We particularly liked the fact that Ian Jack was present... See more

Rated 1 out of 5 stars

Absolute con stay clear... was going to masters Sunday until this morning , please save yourself the heartache and exspense

Rated 5 out of 5 stars

Great place to hang out when you get tired of walking around - even on a beautiful day it's nice to have a place with great food, drinks, and big screen TV's. Even more important on a hot or rainy da... See more

Company details

  1. Tour Operator
  2. also in
  3. Travel Agency

Information provided by various external sources

Voted the "Best Masters Hospitality" eight years in a row, Magnolia Manor Hospitality’s 14,000 square foot facility, was the first specifically designed and built Masters Hospitality building. The Manor's Southern Plantation décor reflects the intimate atmosphere of a private southern club. The staff and service offered at Magnolia Manor Hospitality are reminiscent of a five star restaurant. You and your clients will be assured of the finest personal service and facilities in Augusta. This tailored environment is the perfect way to relax, conduct business, and entertain your most important clients while enjoying sport's most prestigious event, The Masters Golf Tournament. The management of Magnolia Manor Hospitality have over 30 years experience in assisting corporations entertain their clients during the Masters Golf Tournament. They will be on hand and always available to help you and your clients fully enjoy the Masters Tournament. Premium hospitality only begins to describe our mission to make your client’s experience an unforgettable memory. Our pledge is to assist you in caring for your clients with the utmost respect and professionalism during your stay with us at Magnolia Manor.


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2.7

Poor

TrustScore 2.5 out of 5

46 reviews

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2.7

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(46)

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Rated 4 out of 5 stars

2017 MASTERS @ Augusta

The way the tickets were handled was seamless and better than expected.
The hospitality was also excellent but because we wanted to spend as much time as possible at the golf course we were unable to take better advantage of the hospitality.

June 22, 2017
Unprompted review
Rated 5 out of 5 stars

The best of the best

Tricia & Ian Jack are the BEST. My trip to the 2016 master was a nightmare. I mean everything went wrong. However, Tricia & Ian Jack came to my rescued. They turn my nightmare into the best real life fairy tale. When everything go wrong we all have our own emotion to deal with, BUT with people like Tricia & Ian Jack around you they made life good and fun. My experience at Magnolia Manor Hospitality was the best. BIG THANK YOU to TRICIA & IAN JACK.

December 21, 2016
Unprompted review
Rated 5 out of 5 stars

Masters at the Masters

Attended 2016 Masters with my wife and 4 boys and Magnolia Manor staff could not have been nicer. Facilities were great. Food and drink great. Parking made easy and shuttle service to Augusta Natl was great. Highly recommend Magnolia Manor to make the Masters experience even greater!

June 23, 2016
Unprompted review
Rated 2 out of 5 stars

Speachless

After spending thousands of dollars for the last day of the Masters, Magnolia Manor Hospitality was out of numerous parts of their offerings which were supposed to be part of the package we paid for. Some of these were the shuttle from and to the hotel, cigars, etc...

June 23, 2016
Unprompted review
Magnolia Manor Hospitality logo

Reply from Magnolia Manor Hospitality

Hi David,
I am sorry you did not get to enjoy all that Magnolia Manor provides but we must shut down as we list one hour after play at Augusta National finishes, our staff start at 5:00 am so it is unreasonable to expect them to continue working past 8:00 pm at night.
I hope you will come back and truly experience Magnolia Manor Hospitality.
Best Regards,
Ian

Rated 4 out of 5 stars

Good place

All in all a very nice experience. I wish they had more people handing out badges in the morning, I waited in that line for over 30 minutes.

June 23, 2016
Unprompted review
Rated 5 out of 5 stars

Booked Paid and Delivered

My booking experience was excellent, email communication was prompt including the service upon picking up tickets, I would have no hesitation using this company again.

June 19, 2016
Unprompted review
Rated 5 out of 5 stars

Magnolia Manor delivered a great experience and met all my expectations.

This was my first experience of attending the Masters at Augusta. I initially selected Magnolia Manor from their web site which seemed more professional than the other sites offering to resell Masters badges. I then started a dialogue with Ian Jack via phone and email. He was very responsive and extremely knowledgeable and helpful and not only answered all my questions about the Masters, and gave many useful suggestions about attending this wonderful event, but also provided a range of accommodation options and recommendations which were all very valuable. Our group rented a condo through Magnolia Manor which turned out exactly as described. It was extremely comfortable, and most conveniently located. Magnolia Manor's organisation each day we collected badges and valet parked our car was very efficient. I would have no hesitation in using Magnolia Manor again, or recommending them to anyone who was thinking of attending the Masters.

June 18, 2016
Unprompted review
Rated 1 out of 5 stars

UNACCEPTABLE

when i looked at what was charged in my bank a/c it was more than the agreed amount and what I had printed. have not as yet received a refund, took more than hour to speak to sales rep, they did not answer any other lines,[phone lines go dead after holding]
this is not satisfactory,
eventually told that they DONT KNOW how this happened.

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

MAGNOLIA MANOR HOSPITALITY

Everything from start to finish was excellent. The organisation, food, transport and the service from all staff could not have been better.
We particularly liked the fact that Ian Jack was present throughout the day and was able to handle any questions asked of him.
Highly Recommended.

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

Absolutely Awesome Masters Week thanks To Ian Jack and Magnolia Hospitality

My brother and I attended this years Masters for the entire week. We made our arrangements through Magnolia Hospitality and Ian Jack. I had numerous questions to throw at the folks there and I have never in all my golf travels met folks so kind and patient with all of my concerns. My brother and I ended up having the experience of a lifetime. I will continue my relationship with Magnolia and Ian for years to come. Class act all the way and as demanding as I happen to be on communication these folks are Champs !!!!!!!!!!!!!!

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

They know the market

This was my first time visit to the Masters. I Live in Southern California and my son had moved to Miami several years earlier. It was a father - son trip that we both anticipated. Magnolia Manor was the only way to go for us. Everything was first class and incredibly organized. They made our trip much more comfortable and relaxing than if we would have tried to navigate the course, meals and parking ourselves. We attended the Friday competition and had planned to watch the Saturday competition from a local sports bar. I wished I had made reservations at Magnolia Manor for saturday - even though we did not have tickets for that day - because it was by far one of the best venues to view the match in the entire town of Augusta. Magnolia Manor is totally and compleetely worth the price of admission!

June 17, 2016
Unprompted review
Rated 4 out of 5 stars

Great experience except for 1 matter.

Communication, timeliness, guest experience was all perfect. Direct communication with Ian gave me confidence in your brand. I purchased the Masters tickets for one of my charity auctions. I will likely continue to do this. The only issue I have is that when someone buys the auction package, I lose control over the user and their commitment to return the badge. While this was not an issue this year, if the buyer of the package failed to return the badge and I had to pay the exorbitant price for the lost badge, then my investment in the charity may be better served by providing alternative trip packages. My thanks for the help this year. The Masters package brought the highest bid of all live auction items. Best, Pat Kempf.

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Great venue and great way to spend time before, after, or during the tournament. Look forward to going back some day.

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

Magnolia House Wins The Green Jacket in My Book

There is no better place or experience to go along with the best golf event in the world. The Magnolia House is to be enjoyed in the morning, noon and afternoon. Great ambience, food, liquor. cigars and service.
I got to be a part of Magnolia House on two different days and it is incredible.

March 21, 2016
Unprompted review
Rated 5 out of 5 stars

Best Storm Delay Ever!

I was not expecting to make much use of the Manor while at the Masters. However due to some storm delays we found ourselves back at the house, best storm delay ever.

Ian Jack and his team have a tremendous set up. The manor is massive with excellent food and a great beverage range. We never struggled to get a great spot for our group to catch up. Ian's team are incredibly personable and great fun. Nothing is too much work, and getting from the manor to the course couldnt be easier, as a 5 minute walk or two minutes on the courtesy buses. Additionally there are great little touches with the in house masseur and afternoon entertainers .

In the end up we made use of the delicious breakfast set up each morning, and headed back each evening for some refreshing beers on the balcony. Great times, and I cant wait to go back to both the Masters and the Manor.

February 24, 2016
Unprompted review
Rated 5 out of 5 stars

Master's Week Experience

Absolutely, a first class Master's Week Experience. I'd recommend Ian and his staff at Magnolia Manor to everyone planning a trip to the Master's!

February 23, 2016
Unprompted review
Rated 5 out of 5 stars

easiest , most enjoyable golf trip ever

from start to finish , i did not have to spend a second thinking about arrangements , connections , tickets or any of the other matters that cause grief on a golf trip . have recommended to anyone wanting to enjoy the masters hassle free

February 23, 2016
Unprompted review

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