Magnum Vehicle Solutions Reviews 382

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and extensive knowledge, often going above and beyond to ensure the correct parts are sourced and ordered. The service is consistently described as outstanding, with many appreciating the proactive follow-up calls to confirm specifications and the overall efficiency of the ordering process. Reviewers also highlight the super fast and prompt delivery, with many receiving their orders, which are often well-packaged and exactly as advertised, within a day or two. However, some customers experienced minor issues with product quality, such as damaged items upon arrival or problems with small clamps due to manufacturing defects. Additionally, a few people found that certain products, like a specific mirror, were not suitable for their vehicle, or that a product lacked an expected fitting.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Customers had positive experiences with product, often praising the good quality and prompt delivery of... See more

Service

Consumers find service to be positive, consistently describing it as friendly, helpful, and excellent.... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of ordering and prompt delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sharon was our hero 🦸 not all heroes have capes! The customer service we received after a very quick call and a WhatsApp message was above and beyond our expectations. The time for our deliver... See more

Rated 5 out of 5 stars

Super fast delivery and packaged well. Slight problem with the small clamps for these aftermarket mud flaps but was down to the manufacturer spraying clamps so when installing the grub screws they w... See more

Rated 5 out of 5 stars

I needed a Steering Column Indicator Stalk Switch for an older motorhome. Magnum Vehicle Solutions spent considerable time on the phone with me discussing the availability, options, and potentia... See more

Rated 5 out of 5 stars

So helpful in sourcing the right lights for our camper. Sharon took lots of time to check exactly what we needed and find the right product. Competitive prices and excellent customer service meant my... See more


Company details

  1. Auto Parts Store

Written by the company

Specialists in mirrors, lighting and window regulators for most makes and models of vans and trucks, Magnum Vehicle Solutions has become the first stop for many motorists, as well as companies that run both large and small fleets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

CONCORDE MIRROR

Rang for advice as I lost the cover from our Concorde.

Team were superb and ensured that they had the correct motorhome cap and sent it next day.

Saved me buying a whole new mirror which would have cost over £1000

May 28, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Goods were delivered exactly as programmed. Staff were very helpful in locating the right components for my vehicle.
Reight item at the right time at the right price.

May 24, 2024
Rated 5 out of 5 stars

Very good company

Very good company, very helpful. They contacted me to ensure I was buying the correct part. Delivery was fast and efficient. I would highly recommend this company.

May 20, 2024
Rated 5 out of 5 stars

Replacement Mirror Glass

I had been looking for a replacement mirror glass for a Burstner Elegance A-Class Motorhome, it was a bit of a minefield to be honest. Then I found MVS and contacted them by email with my query, Sharon replied and couldn't have been more helpful.

Part identified, ordered before 2pm, delivered the next day. Great service!

Many thanks, Mark. SLV Ltd.

March 21, 2024
Rated 5 out of 5 stars

Motorhome rear light cover

I ordered a rear light for my motorhome, the following day i received a call to confirm i had ordered the correct part as unknown to me there were two very similar options. Having confirmed the part was despatched that day and received the next. A Brilliant service.

March 19, 2024
Rated 5 out of 5 stars

Wouldn't teach without these!!!!!

Bought my first mirror from them about 2007
Tried cheaper versions nothing compared to size and quality of mirror

Bought a pair of mirrors last year
for 69 plate golf original brackets didn't fit sent out brackets free of charge

Bought another pair for my son's car to teach him

You can't put a price on awareness whilst teaching pupils these mirrors give me that and more my pupils use them for reversing and spatial awareness of the car

February 25, 2024
Rated 4 out of 5 stars

Excellent customer service

Excellent customer service sorting exactly which mirror I needed for the van.
Arrived within 2 days and fitted perfectly.
A bit expensive but apart from that a great experience.

January 23, 2024

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