One small mistake with the tracking number. And the instruction sheet was for a different model of watch, but otherwise the service was great and speedy. I can totally recommend Magnussons
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Took too long to ship.
Company replied
I have bought a CASIO G-Shock GST-W330AC-2AER from Magnussons Ur, and I have only positive things to say. They have a great costumer service, they reply fast, speedy shipping plus the clock was p... See more
Company replied
Got my watch as i saw online. Indeed a good elegant perfect for my daughter as a special christmas gift.. thanks so much.. good price and worth buy... a very realiable company, it arrived on time and... See more
Company replied
Company details
Information provided by various external sources
Magnussons Ur säljer klockor & Smycken sedan 1862 i hjärtat av Göteborg. Vi säljer även våra produkter i på nätet via vår webbshop magnussonsur.se. Fri frakt & försäkring när du handlar online.
Contact info
Korsgatan 22, 411 16, Göteborg, Sweden
- 031 13 54 70
- webb@magnussonsur.se
- magnussonsur.se
4.6
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, fast delivery. I can definitely recommend Magnussons Ur.
August 6, 2020
Unprompted review
Reply from Magnussons Ur - Klockor & Smycken
Thank you Pekka for your kind words.
Sincerely
Magnusson's Ur
Perfect Transaction
I’m very happy with my purchase and my experience with the seller. Quick international shipping with DHL with tracking. My watch was well protected during shipping and arrived in perfect condition. I received my certificate of authenticity for my Swatch and it came in the original packaging. The seller also put some Werthers Originals candies in the package for me to enjoy. Such a nice touch! Thank you! I would definitely purchase from the seller again.
July 11, 2020
Unprompted review
Reply from Magnussons Ur - Klockor & Smycken
We are very pleased reading your review. Thank you very much.
Sincerely
Magnusson's Ur
Quick delivery 😍
May 23, 2020
Unprompted review
Reply from Magnussons Ur - Klockor & Smycken
Thank you, glad it arrived quick.
Sincerely
Magnusson's Ur
Order turned up nice and quick with…
Order turned up nice and quick with very helpful staff (Anna). Will happily buy from magnussons UR again :)
May 18, 2020
Unprompted review
Reply from Magnussons Ur - Klockor & Smycken
Great to hear, thank you for the review.
Sincerely
Magnusson's Ur
Just what i wanted
May 12, 2020
Unprompted review
Reply from Magnussons Ur - Klockor & Smycken
Very good you are satisfied with our service.
Sincerely
Magnusson's Ur
Good costumer service feedback via the…
Good costumer service feedback via the internetsite. Package delivery to the Netherlands via DHL within 24 hours. The package was wrapped and came with a small surprise, really felt like getting a present! 🎁
May 11, 2020
Unprompted review
Reply from Magnussons Ur - Klockor & Smycken
Thank you Richard, good to here the delivery times are still good in these extraordinary times.
Sincerely
Magnusson's Ur
The response was extraordinary quick
The response was extraordinary quick. The purchase item, was exactly as we were expecting it, the company's papers were ok. Thank you for your professional work.
May 9, 2020
Unprompted review
Reply from Magnussons Ur - Klockor & Smycken
Thank you Dimitris for your review.
Sincerely
Magnusson's Ur
Reply from Magnussons Ur - Klockor & Smycken
Thank you Elena.
Sincerely
Magnusson's Ur
Perfect transaction
The item was received in 48 hours, perfectly packed and exactly as shown on the website.
May 8, 2020
Unprompted review
Reply from Magnussons Ur - Klockor & Smycken
Glad you are pleased and the item was as described.
Sincerely
Magnusson's Ur
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.