This was an expensive, but the only way to obtain a copy of this year's Good Food's Vegetarian Christmas in Canada. It took 12 days to arrive but I was delighted to see that it had been packaged in c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed
Company replied
Ordered the Feb issue of BBC Sky at Night, arrived quickly and in perfect condition, a no hassle transaction. Only reason it got 4 and not 5 stars, is the rather pricey p&p. Not sure it cost nearly... See more
Company replied
When I ordered the magazines and asked for them to be posted to my home in France, no mention was made of Import Tax being paid. When I placed the order I paid £7.50 postage charge for two magazines,... See more
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Company details
Written by the company
Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.
Contact info
Frontline Ltd, 1st Floor, Stuart House, St John's St, Peterborough, PE1 5DD, Peterborough, United Kingdom
- magsdirect@flgroup.co.uk
- magsdirect.co.uk
3.9
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reliable and fast as always👍
Another positive experience... simply perfect⭐⭐⭐⭐⭐
February 21, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review and thumbs up Ilona. It is very much appreciated.
Your feedback means a lot to us, and we are happy to hear that you had another positive experience with Mags Direct.
We look forward to seeing you back again in the future.
Best wishes,
Mags Direct.
Once again; poor quality.
Once again, items arrived in an unacceptable condition. Attempted to contact 'customer service'; haven't received a reply almost a week later.
February 20, 2026
Unprompted review
Reply from Mags Direct
Thank you for your review and for bringing this to our attention. Our
magazines are always shipped in perfect condition and we would hope that they are treated well during transit.
We are very sorry that to date the the customer support team has not yet responded to your email. We’ll make it a priority to resolve this issue for you.
Please also accept our apologies for any inconvenience and disappointment caused.
Best wishes,
Mags Direct.
very diappointed
When I ordered the magazines and asked for them to be posted to my home in France, no mention was made of Import Tax being paid. When I placed the order I paid £7.50 postage charge for two magazines, then had to pay another E10 import tax. I did email your company saying how disappointed I was that Import Tax had not been mentioned but you didn't have the courtesy to reply!!!
February 2, 2026
Unprompted review
Reply from Mags Direct
Thank you for your review Hazel.
We are sorry to hear that you were unhappy with the Import/Custom fee`s, we understand this can be frustrating. Sadly these fees are out of our control and have become much more complicated since Brexit as each country has set its own rates.
It does fully explain in the T&C`s on the site that any customs or VAT fees are the responsibility of the customer and that you will need to pay them before receiving your parcel.
Unfortunately, I cannot see any email contact from you in relation to this matter, which is most likely why you have not received a response. Should you wish to contact us again, please contact us via https://www.magsdirect.co.uk/contact
with your order details.
Our apologies once again for the frustration.
Kind Regards,
Mags Direct.
Great company
Great company, have what I was looking for at a good price, great service.
February 25, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review. It is very much appreciated.
Your feedback means a lot to us and we are happy that you found exactly what you were looking for at a good price. We hope you enjoy your magazine of choice and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Awful
Awful, never received my order have chased it and all I got was a link to Yodel who are about as useful as chocolate fire guard. Have gone back to MagsDirect to get a refund and just silence. Will not use again
February 11, 2026
Unprompted review
Reply from Mags Direct
We are very sorry to hear about your experience with Yodel Thomas and we will ensure that they are made aware of this.
Someone from the team will email you directly about this issue and hopefully we can resolve the matter to your satisfaction.
We apologise for the inconvenience caused and thank you for bringing this to our attention.
Best Wishes,
MagsDirect
Delivers on time
Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed
February 3, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Brian. It is very much appreciated and your feedback means a lot to us.
We are happy to hear that your order was delivered on time and agree that the actual method of delivery was not what we would wish for our customers. We will pass your comments on to the courier to ensure it does not happen again. We hope you enjoy your selection and look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Ease of ordering
Ease of ordering. Order delivered immediately. Notification great.
January 29, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review. It is very much appreciated and your feedback means a lot to us.
We are happy to hear that you were pleased with our easy ordering process and that your order arrived in a timely manner. We hope you enjoy your selection and look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Arrived nice and quickly
February 6, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Kamajaro. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct and are happy with our prices.
We look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Every order I've made has always be…
Every order I've made has always be correct and delivered in a timely manner. The one time I had a question it was answered quickly and honestly.
February 10, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Reid . It is very much appreciated.
Your feedback means a lot to us and we are happy that you have had a positive experience when using Mags Direct and that your question was answered in a timely manner. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Vanity Fair magazine
Very good; very quick; well packaged; efficient communications; highly recommended
January 26, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Tim . It is very much appreciated.
Your feedback means a lot to us and we are happy that you had such a positive, experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Arrived quickly and in excellent condition
The magazine arrived in good time and in excellent condition. Thanks!
February 3, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Alan. It is very much appreciated and your feedback means a lot to us.
We are very happy to hear that you were pleased with our service and that your order arrived quickly in excellent condition. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Excellent,very satisfied,I have twice…
Excellent,very satisfied,I have twice on the last two years cancelled a subscription directly with the BBC wildlife magazine entity and due to extreme poor delivery service they have (,meaning it takes almost two months to get a copy)YES AM VERY HAPPY TO GET YOUR EXCELLENT SERVICE,JUST GOT THE MAGAZINES TODAYS🙏🏻🙏🏻🙏🏻🙏🏻
You have been my savior and most appreciate your business 🙏🏻
February 3, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Vazquez It is very much appreciated.
Your feedback means a lot to us and we are happy that you had a positive experience with Mags Direct and that your order arrived quickly. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Quality
Ordered three separate magazines, special additions to the Good Food collection expecting to receive them within 3-4 days - they arrived 24 hours later! Fabulous quality magazines packed with brilliant recipes, a great addition to any cooks library.
January 19, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Andrew. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Faulty payment system and zero sympathy
I attempted to purchase two magazines the basket went wrong I was charged twice because I thought the first attempt had not succeeded and it had.Sent two lots of same magazines. EMAIL contact numerous and unsympathetic. Will not purchase again.
November 4, 2025
Reply from Mags Direct
We’re very sorry to hear about this Susan and completely understand how frustrating this must have been for you.
Someone from the team will email you directly about this issue and hopefully we can resolve this matter to your satisfaction.
We apologise for the inconvenience caused and thank you for bringing this to our attention.
Best Wishes,
MagsDirect
Reply from Mags Direct
Thank you for your 5-star review Claire. It is very much appreciated and your feedback means a lot to us.
We are happy to hear that you were pleased with our service. We hope you enjoy your selection and look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Reply from Mags Direct
Thank you for your 5-star review Tina. It is very much appreciated and your feedback means a lot to us.
We are happy to hear that you are pleased with our service. We hope you enjoy your selection and look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Order from anywhere to the UK
I'm ordering from New Zealand for my daughter in the UK. It was easy and efficient... effortless. Love this.
November 4, 2025
Reply from Mags Direct
Thank you for your 5-star review Janette. It is very much appreciated and your feedback means a lot to us.
We are happy to hear that you are pleased with our service and can order for your daughter here in the UK. We hope she enjoys receiving her magazines. We look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Fast Service.
Fast Service.
Products as intended.
(Only PostNord had some minor issues in the delivery process. But also that was not critical)
January 22, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Sven. It is very much appreciated and your feedback means a lot to us.
We are very happy to hear that you were pleased with our service and that your products arrived safely, considering the distance travelled. We hope you enjoy your selection and look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Great prices and fast shipping
Great prices and fast shipping to the states.
January 22, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Jayson. It is very much appreciated.
Your feedback means a lot to us and we are happy that you found we are the best way of getting your chosen magazines to the US. We look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
prompt service and delivery
January 20, 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review Janeice. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
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