MAHI Leather Reviews 414

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the superb craftsmanship and durable, high-grade leather that often develops a unique patina over time. Many people appreciate the fast shipping and efficient delivery service, noting that orders arrive quickly and as described. The overall ordering process is frequently described as easy and straightforward, and consumers are very satisfied with the customer service, often mentioning helpful and responsive interactions. However, some customers also noted issues with product sizing, particularly with slippers being smaller than expected. A few reviewers reported receiving items with minor cosmetic imperfections, such as scars on leather or a bag arriving crushed. There were also occasional mentions of issues with product longevity, like a lock breaking or color rubbing off, and some customers experienced problems with delivery charges or stained items upon arrival.

What people talk about most

Product

People report positive experiences with product, often highlighting the high quality and thoughtful design of... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of products,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping and... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy and quick,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Superb products however my slippers are at least 2 sizes too small and I got a pair one size bigger than normal to be sure. Their sizes are not accurate, I would go at least one size up if not two of... See more

Rated 5 out of 5 stars

Shipping was fast as promised. Bag material was a beautiful full grain but had 1 or 2 scars on them, which can be expected. Overall, it far exceeded my expectations for the quality of bag and leather... See more

Rated 5 out of 5 stars

I’ve been using my Harvard laptop bag every day for the past few weeks, and it has become a real statement piece. The vintage brown color gives it a rugged, professional look, and the craftsmanship... See more

Rated 5 out of 5 stars

Purchased 2 overnighters and a backpack with 3 for 2 offer. Quality is excellent, shipping is fast, within a week and only regret was not having them personalised. Wanted to get a couple of belts but... See more


Company details

  1. Bags and Luggage Store

Written by the company

Premium leather handmade just for you. MAHI offer a one year warranty as standard on all orders. All leather is a byproduct of local farming. $1.50 from every sale is donated to the FRANK Water charity.

MAHI Customer Promise

Written by the company

30 Day Money Back Guarantee
As part of our commitment to quality, MAHI offers a full 100% money-back guarantee on all non-personalised orders.

Contact info

4.8

Excellent

TrustScore 5 out of 5

414 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Look and feel is great

I love the leather color, the design and how easily I can close and open the clip for easy and fast access to the bag. In addition, the leather feels great with touch. Subjectively, I think the cloth material on the inside would be better if it’s stitched to the leather. Then again, with the pocket coming out of the bag, it’s easy to clean all though I wouldn’t carry any food in this bag as it’s primarily for office work. Overall, I would recommend this to a friend.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Quality Duffle

Bought this cowhide duffle as a gift and love the quality and look. I’m sure she’ll love it. Thanks for the quick delivery.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Real Leather luggage & bags

It is really lovely to find an honest and sincere company, with great products, to deal with. Buying from this company was excellent from start to finish. The website is clear, well laid out with good details of the beautiful products. "What you see there is what you get" and well worth it. Communication is friendly, precise and informative throughout the process. I really liked the personal touches about their production staff and factory processes using sustainable materials and supporting a community water charity. My leather bags were handmade with wonderful craftmanship. They will be a joy to use.
The packaging was very good, and specific to the products meaning they arrived in perfect pristine condition across the world! Shipping was fast, efficient and tracked all the way. I will most definitely be recommending this company to family & friends as well as buying from their range again. Thankyou MAHI Leather.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

I received a response almost…

I received a response almost immediately. The representative was nice and willing to answer my questions and willing to resolve my concerns. Plus, the product is very well made and was appreciated by the individual that received the gift.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Groomsmen Gift

Groomsmen Gift

Purchased the classic duffle with embroidery for my groomsmen, and they all loved them. Received them in about 2 weeks without any issues. Highly recommended these bags due to their quality and standards. Exceptional! My goal was to give them a gift that would last a lifetime! I will give an update later on there performance over the years!

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

A good tool belt for wedding planning

A good tool belt for wedding planning? ABSOLUTELY!

I need something for my wedding planning business that could hold so many items in a clear and useful way that wasn't just a fanny pack stuffed with stuff. This tool belt is not only steam punk fashionable but was extremely handy for all the big pieces I need to carry including slinging my walkie talkie on what would be the hammer loop (lol!). Love the artistry and craftsmanship of this belt as well, I know it won't fall apart under sweat/humidity/long days/continuous use/constant banging against tables/boxes/barriers.

I'm a fan and will definitely buy another Mahi item in the future!

September 20, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look