While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I used to buy these Seggiano food items at a small local deli but they haven’t restocked since running out months ago, despite requests to do so. Thanks to MAIANA I now have a good supply of these,... See more

Company replied

Rated 5 out of 5 stars

Tremendous service, ordered Tuesday delivered Wednesday mid day, you won't get better than that. And the person who had the biscuits said they were top class. Thank you very much.

Company replied

Rated 5 out of 5 stars

Amazing products all in one place so cuts down delivery cost and obviously far less packaging just coming from one company. Super quick delivery and a nice little added surprise which I loved! Would d... See more

Company replied

Rated 5 out of 5 stars

Swift delivery of a favourite product that I cannot buy locally. Safely arrived as the jars were well packaged. Sweet little 'thank you' card and gift too. I'll definitely be reordering.

Company replied

Company details

  1. Beauty Product Supplier
  2. Fitness and Nutrition Service
  3. Hair Product Store

Written by the company

A UK based store to nurture the body & soul.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

the parcel has not arrived

The order was delivered but 2 weeks late after contact with Mariana Ltd. This seems to have been due to poor delivery services but still resulted in the parcel not arriving on time.

December 27, 2023
MAIANA Limited logo

Reply from MAIANA Limited

After investigation into this matter we came to the conclusion that the address provided by yourself was incorrect, This resulted in your order being delayed and returned to us after some time.

We contacted you in regard to this issue and we eventually managed to get the correct address from yourself to send your order and it was delivered the next day.

It's important that any order placed online has the correct information (address) provided to send your order to.

We are glad that the issue was resolved.

Kind Regards,

MAIANA

Rated 5 out of 5 stars

Very efficient delivery and well…

Very efficient delivery and well packaged products. Brilliant service all round and a free welcome gift too!

December 20, 2023
MAIANA Limited logo

Reply from MAIANA Limited

Thank you for your positive feedback! We're thrilled you found our delivery efficient, products well-packaged, and enjoyed the free welcome gift. Your satisfaction is our priority, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Taking service & environment seriously

The items, which are difficult to find locally, were delivered in a reasonable time to a relatively remote location.
They were securely packed, in ample recyclable packaging. It was good to receive an item from a company that takes environmental issues seriously.

December 11, 2023
MAIANA Limited logo

Reply from MAIANA Limited

Thank you for your thoughtful feedback! We're pleased to have been able to deliver your hard-to-find items to your remote location within a reasonable time frame. Our commitment to secure and environmentally conscious packaging is something we take pride in, and we're glad you appreciated it. If you ever need more unique items or have further requests, we're here to assist you. Thank you for choosing us!

Rated 5 out of 5 stars

Tremendous service

Tremendous service, ordered Tuesday delivered Wednesday mid day, you won't get better than that. And the person who had the biscuits said they were top class.
Thank you very much.

December 12, 2023
MAIANA Limited logo

Reply from MAIANA Limited

Thank you for your glowing feedback! We're delighted your order arrived swiftly, and the biscuits were a hit. We appreciate your kind words and look forward to serving you again soon.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, next day delivery, eco-friendly packaging. I'd highly recommend and definitely use it again.

November 23, 2023
MAIANA Limited logo

Reply from MAIANA Limited

Thank you for your fantastic feedback! We're thrilled to hear that our next day delivery and eco-friendly packaging met your expectations. Your recommendation means a lot to us, and we can't wait to serve you again. If you have any further needs or feedback, feel free to reach out. Thanks for choosing us!

Rated 5 out of 5 stars

Super efficient & quick

Super efficient & quick. Thank you

November 24, 2023
MAIANA Limited logo

Reply from MAIANA Limited

Thank you for your kind words! We're delighted to hear that you found our service super efficient and quick. Your satisfaction is our priority, and we appreciate your feedback. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing us!

Rated 4 out of 5 stars

Very good product and delivery…

Very good product and delivery excellent it is just a shame you emailed me to say there was a problem with my order, if I hadn’t emailed you back to find out what the problem was I don’t know what would have happened then. But alls well that end wells. Thank you for you email explaining what went wrong I would order the
Products again as the biscuits are very good and lovely with cheese which we had over Xmas. Happy New Year.

November 23, 2023
MAIANA Limited logo

Reply from MAIANA Limited

Thank you for your positive feedback on our product and excellent delivery service. We appreciate your understanding regarding the email notification glitch which was sent out automatically by our system and apologize for any confusion it may have caused. We're glad you reached out, and we're pleased that everything has been resolved satisfactorily. If you ever have further questions or concerns, please don't hesitate to contact us. We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Straight forward and fast delivery

Straight forward and fast delivery, thanks!

November 8, 2023
MAIANA Limited logo

Reply from MAIANA Limited

You're welcome! We're pleased to hear that you had a straightforward and fast delivery experience. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else you need or if you have further comments, feel free to let us know. Thank you for choosing our service!

Rated 5 out of 5 stars

My order arrived very first thank u…

My order arrived very first thank u very mutch
Kind regards
Mrs zita

November 1, 2023
MAIANA Limited logo

Reply from MAIANA Limited

You're very welcome! We're delighted to hear that your order arrived promptly. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing our service, and we hope you enjoy your products!

Rated 5 out of 5 stars

Flawless service. …

I cannot fault the company for anything. The service has been exemplary.

October 17, 2023
MAIANA Limited logo

Reply from MAIANA Limited

We're thrilled to hear that you've had an exemplary experience with our company. Providing excellent service is a top priority, and we appreciate your positive feedback. If there's anything specific you appreciate or if you have any suggestions for us, feel free to let us know. Thank you for choosing us, and we look forward to serving you again!

Rated 5 out of 5 stars

Recommended

Good comms, item as described, carefully packaged and promptly delivered. Perfect!

October 12, 2023
MAIANA Limited logo

Reply from MAIANA Limited


Fantastic! We're delighted to hear that your experience with us included good communication, accurate item descriptions, careful packaging, and prompt delivery. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything else you need or if you have further comments, feel free to let us know. Thank you for choosing our service!

Rated 5 out of 5 stars

Quick delivery and a wee thank you gift…

Quick delivery and a wee thank you gift of Yogi tea bags. Thanks

October 10, 2023
MAIANA Limited logo

Reply from MAIANA Limited

You're very welcome! We're pleased to hear that your delivery was quick, and we hope you enjoy the little extra touch of Yogi tea bags as a thank-you gift. If there's anything else we can assist you with or if you have any more feedback, feel free to let us know. Thank you for choosing our service!

Rated 5 out of 5 stars

Very pleased!

I received my order fast and also a lovely little gift. Thanks Maiana. Definitely recommend.

September 6, 2023
Unprompted review
MAIANA Limited logo

Reply from MAIANA Limited

You're very welcome! We're thrilled to hear that you received your order quickly and enjoyed the thoughtful little gift. Thank you for recommending us, Maiana! If there's anything else we can assist you with or if you have any more feedback, feel free to let us know. We appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

Prompt service from Maiana Ltd and a…

Prompt service from Maiana Ltd and a lovely touch with a free gift - thank you Maiana.

June 26, 2023
MAIANA Limited logo

Reply from MAIANA Limited

You're very welcome! We're delighted to hear that you experienced prompt service from Maiana Ltd, and we're glad you appreciated the thoughtful touch of a free gift. If there's anything else we can assist you with or if you have any more feedback, feel free to let us know. Thank you for choosing Maiana, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

great experience

I dont usually give a feedback on something but i was delivered fast, their products are good and the price was ok.
I tried the recipies on their site and it was delicious, i recommend this

June 2, 2023
Unprompted review
MAIANA Limited logo

Reply from MAIANA Limited

Thank you so much for taking the time to leave feedback! We're thrilled to hear that you had a positive experience with our fast delivery, good products, and reasonable prices. It's fantastic that you also enjoyed the recipes from our site. We appreciate your recommendation and look forward to serving you again in the future. If you ever have more feedback or suggestions, feel free to share. Thank you for choosing us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look