The plant is beautiful, it did come with a small hole in it from a hit of some sort, but it's not easily noticeable. We were able to shape it to our liking and it looks great in our living room. The q... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been looking a long for a beautiful plant and I've found Maia store on Amazon. I decided to buy directly from Maia website because the price was lowest. Arrived in time from spain to Italy in few... See more
Company replied
Terrible purchase from any point of view, the order is not what you saw, an unpleasant smell, low quality/price ratio so I do not recommend, 12/2/2026 I must add that the company apologized and for... See more
Their product are beautiful and the quality is very good. Also, their customer service is excellent, something that is rare nowadays. My compliments to the Maia Shop team!
Company replied
Company details
Written by the company
MAIA SHOP nace con una idea muy sencilla, crear plantas artificiales y preservadas hiperrealistas que hagan los espacios más bonitos, sin necesidad de mantenimiento y con una calidad que se note desde el primer vistazo. Todas nuestras piezas se elaboran de forma artesanal, cuidando cada detalle, cada textura y cada color para que parezcan plantas reales incluso de cerca. Es lo que nos ha permitido convertirnos en una de las referencias del sector y ofrecer las mejores plantas artificiales del mercado. En nuestra tienda encontrarás olivos, bambús, ficus, palmeras, plataneras, aves del paraíso y eucaliptos preservados pensados para hogares, oficinas y proyectos profesionales. Buscamos que cada planta aporte armonía, estilo y ese toque natural que todos queremos en casa. Además, trabajamos con procesos y materiales sostenibles. Contamos con un certificado internacional que avala nuestro compromiso con el medio ambiente, algo fundamental para MAIA SHOP. Creamos plantas pensadas para acompañarte durante muchos años, apostando por una forma de decorar más consciente y respetuosa con el entorno. Ofrecemos envíos rápidos, atención cercana y un catálogo pensado para quienes buscan decorar con plantas sin complicaciones, pero con un acabado realmente impresionante.
Contact info
C/Conde Salvatierra-23-4, 46004, Valencia, Spain
- +34 650 82 55 44
- atencionalcliente@maiashop.es
- maiashop.es
4.5
Excellent
2K reviews
Replied to 26% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
beautiful products
beautiful products. high quality and timely deliveries with best packing.
January 30, 2024
perfect
Order easy to place, delivery always fast and on time, products exactly as described on the web site...excellent vendor.
September 11, 2023
Perfecto top top
June 7, 2023
Es una hermosa palmera artificial
Es una hermosa palmera artificial. Se ve muy natural.
March 19, 2023
The product is great and was delivered…
The product is great and was delivered in few days from Spain to Belgium.
March 24, 2023
Top seller negozio fantastico
March 5, 2023
Very Good quality products and kick…
Very Good quality products and kick delivery service.
March 9, 2023
I've been looking a long for a…
I've been looking a long for a beautiful plant and I've found Maia store on Amazon. I decided to buy directly from Maia website because the price was lowest. Arrived in time from spain to Italy in few days, very very beautiful and realistic loking banana plant! Amazing. thanks Maia shop!
March 9, 2023
Reply from MAIA SHOP
Hello Alinne! Many thanks for your review 😊
We love to receive reviews like yours!
We are very happy to know that the work we do day to day is valued by our customers!
Our trees and artificial plants are handcrafted by our team, always seeking the best quality.
We are at your disposal for what you need and we hope you keep trusting us to decorate your home! 🌿 😍
Greetings!
As a new buyer happy of my purchase…
As a new buyer happy of my purchase highly recommend this shop for their good care of customers. Thank you so much for my international order :)
January 22, 2023
Reply from MAIA SHOP
Hello Livia, thank you very much for your review. 😊
We absolutely love receiving feedback like yours! It brings us great joy to know that our daily efforts are appreciated by our clients.
Our artificial trees and plants are handcrafted by our team, who always strive to achieve the highest quality.
We remain at your disposal for anything you may need and we hope you will continue to rely on us to decorate your home! 🌿 😍
Best regards
The olive tree looks almost us natural
The olive tree looks almost us natural. I'm very satisfied with the purchase and the entire service process.
October 7, 2022
Reply from MAIA SHOP
Hello Iwona! Thank you very much for your evaluation 😊
We love receiving reviews like yours!
We are very happy to know that the work we do every day is valued by our customers!
Our artificial trees and plants are handcrafted by our team, always looking for the best quality.
We are at your disposal and we hope you continue trusting us to decorate your home! 🌿 😍
Very pleased with the trees
Very pleased with the trees, slight problem with the delivery service but, Maia couldn’t of been more helpful and accommodating.
Top product and top customer service. 👍
September 5, 2022
Reply from MAIA SHOP
Hello Terrence! Thank you very much for your evaluation 😊
We love receiving reviews like yours!
We are very happy to know that the work we do every day is valued by our customers!
Our artificial trees and plants are handcrafted by our team, always looking for the best quality.
We are at your disposal and we hope you continue trusting us to decorate your home! 🌿 😍
Reply from MAIA SHOP
Hi Christa! Thank you very much for your review 😊!
The whole Maia Shop team is delighted with your wonderful experience and we are at your disposal for whatever you need!
We hope you keep trusting us to decorate your home! 😊🍃
Best regards!
The product is amazing
The product is amazing, but the packing is very loose. Product 5 stars, packing 1 star.
June 13, 2022
Reply from MAIA SHOP
Hi Javier! Thank you very much for your review 😊
We are very happy to know that the work we do every day is valued by our customers.
We are sorry that you didn´t receive the package as expected.
We are at your disposal for whatever you need and we hope you continue to trust us to decorate your home! 🍃
Best regards!
Excellent service
Excellent service, good communication, fast delivery and a great product. Ordered two large eucalyptus trees which arrived well packed and in perfect condition. I plan to buy more
March 16, 2022
Unprompted review
Reply from MAIA SHOP
Hi Jonathon! Thank you very much for your review 😊
The whole Maia Shop team is delighted with your wonderful experience and we are at your disposal for anything you need!
We hope you will continue to trust us to decorate your home! 🌿 🤗 Best regards!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.