Maidesite T2 Pro - Electric Stand Up Desk Frame Purchased 07/23 My friend built me a wood and resin desk top to fit the standing frame. I was concerned about the desk holding the weight of a heavey d... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From the decision to delivery the process was easy and trouble free. The Table support I bought had been an extremely useful addition to my modelling hobby. Most people simply construct a static... See more
Company replied
I ordered the T2 Pro desk and vintage top. There was a problem with the local courier, but Maidesite Support kept me up to date, and replied to all my messages promptly and helpfully. They were... See more
Company replied
The value of this desk is exactly what I had wanted. Sturdy quality, workmanship the desktop piece looks and feels sound. Instructions are good and the delivery although quoted 3-4 working days...arri... See more
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Company details
Written by the company
Maidesite provides quality electric standing desks, height adjustable desk frames, monitor arms and othe ergonomic office accessories to UK users to enjoy cozy and healthy working. Maidesite products are liked by thousands of Pros for thinking design, top-notch made, and excellent service. We guarantee FREE shipping from Coventry, 30 days return, 5-year warranty. Stand-working is fun, for you and me.
Contact info
Unit 5400，Renown Avenue, Coventry Business Park, CV5 6UF, Coventry, United Kingdom
- contact@maidesite.co.uk
- maidesite.co.uk
4.5
Excellent
136 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Standing desk frame TH2 Pro plus
I was after a standing desk. The company got recommended by a friend. I was initially skeptical as there's no much information about the quality of products. I've ordered just a frame (th2 pro plus) with no top, as I need something wider that what they offer. The package arrived promptly. I was extremely heavy! I am quite pleased with the quality! The frame itself is width adjustable to some extent to incorporate wider tabletops. It has two motors, extremely quiet. All the functions I need - collision detection, standing reminder, memory modes!
I have no issues so far, multiple months of constant use. Hope it lasts!
I am now looking at the chair ... Anyone have opinions on it?
I am already recommending the desk frames to friends.
May 1, 2025
Unprompted review
Reply from MaidesiteUK
Thank you so much for your detailed feedback! We’re thrilled to hear that the TH2 Pro Plus frame has met your expectations, from its quality and quiet dual motors to the adjustable width and useful features like memory modes and collision detection.
It’s great to know that it’s been performing reliably during months of daily use. Your recommendation to friends really means a lot to us, and we hope your desk continues to provide a comfortable and productive experience for years to come!
Best regards,
Maidesite Customer Service Team
Great standing desk legs
Great standing desk legs, had them for 1 year and they are going strong!
August 13, 2024
Unprompted review
Reply from MaidesiteUK
Thank you for your feedback! We’re thrilled to hear that your standing desk legs have been performing so well for over a year. Your support means a lot to us!
Best regards,
Maidesite Customer Service Team
Faulty control panel
Initially very happy. The desk arrived in good time - it was quite complicated to put together but the instructions were clear. Initially worked well but after two months of use the face has come away from the control panel and it has stopped working. The chat function on the Maidesite website is not really a chat function but is rather a form from which the promise a response. I have sent in a query so waiting to see how the support goes - will edit review accordingly.
August 12, 2025
Unprompted review
Reply from MaidesiteUK
Dear Adam,
thank you very much for your feedback. We are truly sorry to hear about the issue with your control panel and the inconvenience caused. Please be assured that we take such matters seriously and would like to resolve this for you as quickly as possible.
Unfortunately, we have not been able to locate your order in our system and have not yet received a reply to our email. Could you kindly reach out to us directly at [contact@maidesite.co.uk] with your order number and contact details? Once we have this information, we will immediately arrange a suitable solution for you.
We value your satisfaction highly and hope to be able to restore your trust in our products and service.
Best regards,
Maidesite Team
All round, just great!
I bought the T4 Pro Plus from maidsite and I love it. It's insanely stable and robust.
When I bought it there was actually an issue with the website in which one dimension was wrong. After realising this I contacted them and they quickly fixed the issue and comped me some accessories for my troubles.
All in all, they were just very nice and responsive and make a good product.
August 14, 2024
Unprompted review
Reply from MaidesiteUK
Thank you so much for your kind words! We’re delighted to hear that you’re enjoying your T4 Pro Plus and that it’s meeting your expectations in stability and robustness. We also appreciate your patience regarding the website issue and are glad we could resolve it quickly for you. Your feedback means a lot to us, and we’re thrilled to know our team could provide a positive experience.
Best regards,
Maidesite Customer Service Team
Solid, Smooth, and Perfect for a Gaming Setup
I recently purchased a Maidesite electric desk frame for my gaming setup, and I’m genuinely impressed. The build quality is solid and sturdy, which is exactly what you want when you’ve got multiple monitors, a hefty PC, and other gear on top. The frame feels stable even at its highest setting—no wobbling, no creaks.
The motor is surprisingly quiet, with smooth height adjustments that make switching between sitting and standing effortless. I really appreciate the memory presets, so I can instantly switch to my preferred sitting or standing height with one button press.
Assembly was straightforward, with all the tools included and instructions that actually made sense (which is rarer than it should be). The frame’s range of height adjustment easily accommodates both my seated and standing positions, and it has a premium feel that matches the price point.
Overall, Maidesite has delivered a fantastic product that has elevated my gaming experience—literally. If you’re looking for a reliable, well-built electric desk frame for a gaming or work setup, I’d highly recommend it.
April 29, 2025
Unprompted review
Reply from MaidesiteUK
Dear Customer,
Thank you so much for taking the time to share such a thoughtful and detailed review of your Maidesite electric desk frame. We’re genuinely delighted to hear that it has not only met but exceeded your expectations for your gaming setup.
It’s wonderful to know that the stability, smooth height adjustments, and quiet motor are making a real difference in your day-to-day use. We also appreciate your kind words about our assembly instructions—we work hard to make sure the setup process is as simple and stress-free as possible.
Your feedback means a lot to us, and it’s incredibly rewarding to hear that our desk frame has literally “elevated” your gaming experience. Reviews like yours inspire our team to keep delivering the quality and care our customers deserve.
Thank you again for your trust and support—we wish you many smooth and successful gaming sessions ahead!
Warm regards,
Maidesite Customer Service Team
Very Pleased!
I have recently purchased 2 x stand up desk frames, not really heard of this company before, but have to say the business seems to be run very well, communication, quality and competitive prices, should take this company far, I wish them success and thankyou for 2 very nice desks
August 11, 2025
Unprompted review
Reply from MaidesiteUK
Dear Customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re pleased with our desks and service. Your kind words truly motivate us to keep delivering quality products and excellent support.
We appreciate your support and look forward to serving you again in the future.
Best regards,
Maidesite Customer Service Team
Beyond what I expected
I purchased a standing desk from Maidesite some months back - on top a the sturdy and well manufactured product the customer service to date has been faultless. The aftersales has been outstanding ensuring continuous support and care carries on.
June 13, 2025
Unprompted review
Reply from MaidesiteUK
Dear Customer,
Thank you for taking the time to share your experience!
We’re so pleased to hear that you’re happy with both your standing desk and our customer service.
Your recognition means a lot to us, and we’ll continue doing our best to provide you with reliable products and attentive aftersales support.
We truly appreciate your trust in Maidesite and look forward to serving you again in the future!
Kind regards,
Maidesite Customer Service Team
Variable, motorised table stand.
From the decision to delivery the process was easy and trouble free.
The Table support I bought had been an extremely useful addition to my modelling hobby.
Most people simply construct a static wooden trestle or similar.
This variable height device has made things so much simpler.
It would be a useful addition for lots of other purposes.
A truly great purchase.
March 29, 2025
Unprompted review
Reply from MaidesiteUK
Dear Customer,
Thank you so much for your wonderful feedback!
We’re delighted to hear that your new table support has been such a useful addition to your modelling hobby and has made your work easier.
It’s always great to know our products can bring convenience and versatility to our customers’ projects.
We truly appreciate your support and look forward to serving you again in the future!
Kind regards,
Maidesite Customer Service Team
Great desk
Great desk, much better than more expensive ones on the high street. Cracking customer service as well, they sorted out a problem with a part that arrived damaged quickly and with no fuss.
July 30, 2025
Reply from MaidesiteUK
Thank you so much for your wonderful feedback! We're thrilled to hear that you’re happy with the desk and our customer service. It means a lot to us to know we could resolve the issue quickly and smoothly. Enjoy your desk, and please don’t hesitate to reach out if you need anything else!
Best regards,
Maidesite Customer Service
Great Desk
A standing desk that’s stable, easy to assemble, quiet motors and the additional presets make for an easy change. Great ordering experience and kept up to date on progress.
June 30, 2025
Reply from MaidesiteUK
Thank you so much for your kind feedback! We're thrilled to hear that you're enjoying your standing desk and had a smooth ordering experience.
Your satisfaction means a lot to us, and we truly appreciate your support!
Best regards,
Maidesite Customer Service
This is a great company to do business…
This is a great company to do business with. Not only do they have a great set of products - I am a repeat customer, but when I made an error in my purchase they expedited the return & replacement within a few days and kept me informed throughout the process. I would highly recommend
June 19, 2025
Unprompted review
Reply from MaidesiteUK
Dear Customer,
Thank you so much for your kind words and continued support!
We’re truly grateful to have you as our customer, and it means a lot to know that you’re satisfied not only with our products but also with our service.
We’re always here to help when something doesn’t go as planned, and we’re happy we could assist with your return and replacement quickly and smoothly.
Your recommendation motivates our team to keep doing our best every day.
Thank you once again — we look forward to serving you again in the future!
Best regards,
Maidesite Customer Service
Maidesite's products are great and the service was exceptional.
Maidesite's products are of excellent quality, their services are efficient and quick, and their customer service team is knowledgeable. What made the product great was how easy it was to upgrade to a larger desktop and kep my existing frame, the fact that the larger desktop was one piece and perfectly finished. Finally, the customer service team were understanding and responsive. Well done.
June 6, 2025
Reply from MaidesiteUK
Dear Customer,
Thank you so much for leaving us a positive review! We are thrilled to hear about your positive experience with MAIDESITE, and your feedback means a lot to us.
If you have any further questions or need assistance in the future, please don’t hesitate to contact us.
Best regards,
MAIDESITE Customer Service Team
Bought a set of legs for a raising desk…
Bought a set of legs for a raising desk a couple of years ago and it went wrong. Contacted customer support and they answered same day! That never happens. lol. Anyway problem sorted and so I wanted to give this company the kudos they deserve!
June 5, 2025
Unprompted review
Reply from MaidesiteUK
Dear Customer,
Thank you so much for your kind words and support! We're truly happy to hear that our customer service was able to assist you quickly and resolve the issue. Your feedback means a lot to us—it motivates our team to keep delivering the best experience possible. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your trust in Maidesite!
Maidesite Customer Service Team
Reply from MaidesiteUK
Dear Customer,
Thank you so much for leaving us a positive review! We are thrilled to hear about your positive experience with MAIDESITE, and your feedback means a lot to us.
If you have any further questions or need assistance in the future, please don’t hesitate to contact us.
Best regards,
MAIDESITE Customer Service Team
Great quality
Great quality, pity about the packaging
great quality & easy to put together. Wish there had been less plastic packaging
May 27, 2025
Reply from MaidesiteUK
Dear Customer,
Thank you so much for your kind feedback!
We’re glad to hear you’re happy with the quality and ease of assembly. We also truly appreciate your comment regarding the packaging — we’re continuously working to improve and make our packaging more eco-friendly. Your input helps us move in the right direction.
Best regards,
Maidesite Customer Service
Reply from MaidesiteUK
Dear Customer,
Thank you so much for leaving us a positive review! We are thrilled to hear about your positive experience with MAIDESITE, and your feedback means a lot to us.
If you have any further questions or need assistance in the future, please don’t hesitate to contact us.
Best regards,
MAIDESITE Customer Service Team
Reply from MaidesiteUK
Dear Customer,
Thank you so much for leaving us a positive review! We are thrilled to hear about your positive experience with MAIDESITE, and your feedback means a lot to us.
If you have any further questions or need assistance in the future, please don’t hesitate to contact us.
Best regards,
MAIDESITE Customer Service Team
Happy to report that despite needing to…
Happy to report that despite needing to change the desk top due to the veneer cracking, customer services dealt with it immediately getting a new top out to me very quickly. I have been delighted with my desk and the flexibility it gives me working long hours, to look after my spine. Happily recommend it.
May 8, 2025
Unprompted review
Reply from MaidesiteUK
Dear Customer,
Thank you so much for leaving us a positive review! We are thrilled to hear about your positive experience with MAIDESITE, and your feedback means a lot to us.
If you have any further questions or need assistance in the future, please don’t hesitate to contact us.
Best regards,
MAIDESITE Customer Service Team
Perfect Customer Service
After 2+ years I was unfortunate to have the controller fail on my desk, however a quick email to the address detailed on the warranty section of their web site and a new one was sent out with no stress.
I had the replacement in my had within 5 days even over the easter break!
If only every company could provide a service like this!
Faultless!
Thanks
April 18, 2025
Unprompted review
Reply from MaidesiteUK
Dear Customer,
Thank you so much for leaving us a positive review! We are thrilled to hear about your positive experience with MAIDESITE, and your feedback means a lot to us.
If you have any further questions or need assistance in the future, please don’t hesitate to contact us.
Best regards,
MAIDESITE Customer Service Team
Very Positive Experience - Despite other reviews
I ordered a desk for work last week that arrived promptly within 2 days. The only problem with the delivery was that I had ordered a black frame and a white frame was delivered. However, Maidesite emailed us soon after the desk was dispatched to let us know that an error had been made and that when the white frame arrived to let them know and they would organise an exchange.
I wasn't too bothered about the colour of the frame and asked if they would be willing to just do a partial refund instead? They were happy with that as a solution. This is where I was a bit cheeky and asked if they would be happy to send me out a couple of desk accessories that they stocked on their website instead of the cash refund and they were also happy with this solution. The extra parts arrived very promptly. There was an issue with the anti-collision system, but they sent a new controller unit with the accessories I'd asked for which arrived the day after we came to the agreement.
While I don't discount other reviews surrounding communications issues, I haven't had any issues with them. At first I had a little bit of panic when I placed the order and wanted to confirm a couple of details of the order, I contacted them around lunchtime and did not get any immediate reply on their online chat or via email, which is when I realised, they do not typically communicate within UK working hours, suggesting that their Customer Service team is not located in the UK. Which is fine. So if you are happy to communicate with them either early morning or late evening, you will get very swift replies. Otherwise you might just have to wait a day. So flexibility and patience pays off here.
Overall, While there were a couple of small speed bumps on the journey of purchasing this desk. Maidesite have been nothing but stellar with me, and I have had an extremely positive experience with them.
April 16, 2025
Unprompted review
Reply from MaidesiteUK
Dear Customer,
Thank you so much for your kind and thoughtful review! We’re thrilled to hear that your overall experience with Maidesite has been positive and that we were able to resolve the small issues to your satisfaction. Your feedback truly means a lot to us!
We strive to offer our customers great service, and it’s great to know that despite a few bumps along the way, we could find a solution that worked for you. We also appreciate your flexibility and patience in working with our team – it makes all the difference in ensuring a smooth experience.
If you ever need any further assistance or have any other questions, please don’t hesitate to reach out to us again. We’ll be more than happy to help.
Thank you once again for choosing Maidesite! We look forward to serving you again in the future.
Best regards,
Maidesite Customer Service Team
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