While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scam website Avoid buying anything from this website at all costs. Wish I actually did some research before spending $80 on a phone case which is barely worth $2. Clearly just a drop-shipping websi... See more

Rated 1 out of 5 stars

Terrible quality. Nothing like the picture advertised. Also, if you are outside of the European region, they offer no refunds. So, buyer be aware. Would not recommend shopping here.

Rated 1 out of 5 stars

This was absolutely horrible. I ordered the “astral dreams case”. The case was cheap plastic with a printed design on it that looked absolutely nothing like the photos or video they posted. They also... See more

Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not purchase from Maison Claire

Do not purchase from Maison Claire, they are an awful company to deal with and have very poor customer service. I purchased 3 belts, size 34-38 inch. 2 of the belts were properly sized (actual length 45 1/2 inch), however the 3rd belt is 51 inches and entirely too long for me to wear as it wraps half way around my waist. I called customer service and shared that they must have sent the wrong size for one belt. They said it's likely that the belt I ordered was out of stock, so they instead shipped the next size up (38-42 inch), which is surely the problem here. I simply asked for them to replace the incorrect size belt with the one that I actually ordered or a similar belt of the proper size and I will send back this unused belt. However they refused because I reached out to support 45 days after purchase, and they have a 30 day limit, as I did not try on the belt within 30 days. They offered a 15% discount for me to but a new belt (again) and cross my fingers that they send the proper size. Of course I refused to spend another dime with this company. This again is extremely poor customer service. Do not spend your hard earned money with a company that does not do right by its customers when they are clearly in the wrong.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy!

Do not buy! The quality is terrible for the price you pay and they’ll send sizes that don’t fit and are not even correct as per your selection. Moreover the shirts came with their collar tags cut off!! Just the thought that someone cut off the tags sickens me. I’m 1000% sure they source the clothes cheap from China and then resell at crazy prices. You have been warned.

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website

Avoid buying anything from this website at all costs. Wish I actually did some research before spending $80 on a phone case which is barely worth $2. Clearly just a drop-shipping website that steals images from other, high quality brands and creates trashy replicas. Looks like their website was only created in 2025 and their social media pages look dodgey. Such poor ethics this company has to spam you with ads showing a beautiful product, only for the actual item to be a piece of crap. Hope karma bites this company in the ass - bunch of disgusting scammers honestly.

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

Such a scam

Such a scam. I spent almost 40 dollars on a case and it looks like someone just printed the design in their home and slapped it on a case. I requested a refund and they only offer a 10%discount. Won’t work with you. DONT BUY FROM THEM

March 2, 2025
Unprompted review
Rated 1 out of 5 stars

False product advertising!

Do not buy from this company! Merchandise advertised on the website is not what is sold. The 3D phone cases are actually cheap paper printed cases and look nothing like the photos on the website.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality

Terrible quality. The phone cases look cheap and you could purchase something similar for £5 on eBay. Awful customer care and do not offer refunds.
I am extremely disappointed. Never order from here

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible quality

I’ve ordered a phone case.
It’s supposed to be 3D and it’s like 39 dollars I’ve received a case that is paper printed with very low quality that you won’t use it for free.
And there is no a refund option.

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

Scam website pictures

Do not buy a phone case from this site. Much like the other reviews, what I received was a poor quality blurry picture of what was advertised. Waste of your money

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

Horrific

Horrific - don’t bother cheap looking phone case paid £35 for what appeared to be a beautiful phone case when i received it it was a blurry printed picture on the back of the case! ROBBIN PRICKS

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading

I bought a phone case for 30$. The original price is 70$. In the picture it has crystals on it. They gave me a phone case worth 5 bucks. It stickers on a clear case. I could have done this myself. Totally misleading!

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. I spent more than $50 for a phone case that took many weeks to arrive, even with expedited shipping. The case finally got here and is faded, the print is all messed up. You can’t tell what it is or what it’s supposed to be. It’s a cheap piece of garbage that shouldn’t cost more than $5.00. I emailed the company and sent them photos, requesting a return and my money back. They offered a 20% refund and will not allow me to return it. I called them out on their deceptive and misleading marketing practices (which are illegal in the US) and am contemplating filing a case. Total crooks! The exact same phone case was on tik tok shop for $8.00. Do not give this company your money. They are total scammers.

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT SHOP FROM HERE

DO NOT SHOP FROM HERE. payed $40 for a blurry picture printed into a phone case. Looked nothing like it did online. “Raised embellishments” are not embellishments at all. It’s just a picture. Also took two months to come in.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

This is a trash product

This is a trash product. The phone case looks nothing like advertised. It’s like they print in some dull ink and slap it on the phone case. YOU CANNOT RETURN THINGS!!!!! This a scam and nothing like advertised. Do not purchase from this company.

February 8, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look