Maisondupneu Reviews 

6,005
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This company are amazing, I have tried to contact them every day this week and they still have not answered me. I ordered and paid in full for 5 winter tyres almost a month ago and after a failed deli... See more

Rated 5 out of 5 stars

you sent me the correct tyres for a good price and thé arrived quickly i will tell my english friends that you are good

Company details

  1. Tire Shop

Information provided by various external sources

Site de vente en ligne de pneus auto pas chers.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(6,005)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst service ever

This company are amazing, I have tried to contact them every day this week and they still have not answered me. I ordered and paid in full for 5 winter tyres almost a month ago and after a failed delivery attempt I am still waiting. I asked them to speak to the carrier so that I could pick up the tyres from a local depot if they didn't want to deliver to me, still no answer, I have spoken to the carrier who gave me tracking numbers who then farmed the delivery out to another company who also do not answer emails, I even emailed the press office of that delivery company to try to help me still no reply. I am now in a situation where I am considering taking legal advice against the tyre company where all they have to do is email me with a delivery date for my tyres or refund my money so that I can buy them from somebody else. This is the worst service I have ever recieved.

October 26, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Tyre lost in transit. Dozens of calls and emails before they admit there is a problem. Then they claim it's my fault. Huge battle to get my money back over 3 months later. Avoid avoid avoid.

February 21, 2024
Unprompted review
Maisondupneu logo

Reply from Maisondupneu

Dear customer,

We are sorry for your bad experience with your order.

Best regards,
Cathy - Service clientèle
La Maison du pneu

Rated 5 out of 5 stars

Amazing delivery time

Amazing delivery time! Best I have ever used!

November 15, 2023
Maisondupneu logo

Reply from Maisondupneu

Hello Johnny,

Thank you for your comment.
We are delighted to have met your expectations.

Best regards,
Cathy - Customer Service
La Maison du pneu

Rated 5 out of 5 stars

Easy interface good price and quick…

Easy interface good price and quick delivery.

September 4, 2023
Maisondupneu logo

Reply from Maisondupneu

Hello Carl,

We are very happy to know that the service we have offered you has met your needs.

Best regards,
Cathy - Customer Service
La Maison du pneu

Rated 1 out of 5 stars

Dreadful

Dreadful. Don't go near.....
No confirmation of where they sent my tyres and then no email informing me of their arrival.... or where they had arrived.
It was by chance that I discovered that my tyres were in the tyre centre ready for fitting.

June 25, 2023
Maisondupneu logo

Reply from Maisondupneu

Dear customer,

The tyres have been delivered to the garage you have chosen as your second choice and within the timeframe indicated on our website.
To avoid any inconvenience, we recommend kindly our customers to call the chosen garage before completing their order.

Kind regards,
Marie - Service clientèle
La Maison du pneu

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