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Maison Sport Reviews 410

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and ability to make lessons fun and engaging, catering to various skill levels and needs. The booking process is frequently highlighted as simple, easy, and efficient, with many appreciating the user-friendly website that allows them to choose instructors based on detailed profiles and availability. People also commend the excellent communication and organization, ensuring a smooth and enjoyable overall experience. However, some people mentioned a slight issue with setting up an account initially and finding the services easily through Google search. A few other people also felt that an instructor applied a policy too rigidly without considering specific circumstances, leading to a disappointing experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising instructors for their exceptional... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as very easy,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use of the website for... See more

Instructions

Consumers find instructions to be positive, with many reviewers praising the instructors for their clear,... See more

Service

Customers had positive experiences with service, praising the punctuality, knowledge, and friendliness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We set Pietro D the challenge of teaching our group of 6 adults for 3 days - 1 complete beginner, 2 over 60s prioritising how to ski safely and avoid injury, and 3 young thrill-seekers! He was lovely... See more

Company replied

Rated 5 out of 5 stars

My son had a great experience with both his private lesson and his ski school instructor. This was his second time skiing. He made great progress - improving his technical skills to support much mor... See more

Company replied

Rated 5 out of 5 stars

site friendly & easy to navigate re instructor profiles, reviews and availability. great comms system allowing direct contact with instructor b4 the day to share info/wishes and queries & confirm meet... See more

Company replied

Rated 5 out of 5 stars

Stavros was a wonderful teacher. We were at intermediate level and he quickly developed our confidence and skill level. He was positive, kept us motivated with praise and offered continual constructiv... See more

Company replied


Company details

  1. Ski Holidays
  2. Ski School

About Maison Sport

Written by the company

We think booking ski and snowboard lessons should be easy, so we created an online marketplace for trusted, fully qualified ski and snowboard instructors, that can be booked in just a few clicks.

All instructors listed on Maison Sport have been verified by their nation's governing body, be it the French Government's Department of Sport, Swiss Ski Federation or the Italian Winter Sports Federation, so you can rest assured you will be in safe hands when you’re on the slopes.

The importance of having the right instructor shouldn’t be underestimated, so we have ensured that you can learn more about each instructor, check their reviews and send them a message prior to booking and paying for any lessons.

Contact info

Maison Sport

Book a ski lesson directly with an instructor in any resort in Europe.

4.8

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Sara was very good

Sara was very good in improving our teens skiing abilities. Before our holiday, it was really nice to be already in contact with her and arrange the meeting point and communicate about the current ski-level of the teens. Don't hesitate to ask Sara anything! (Thanks Sara!!)

February 15, 2026
Unprompted review
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Reply from Maison Sport

Hi Cyriel,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Sara K in Pinzolo. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 4 out of 5 stars

Private ski lesson

Easy to book, responsive team, would use again

March 5, 2026
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Reply from Maison Sport

Hi Annette,
Thank you for your lovely feedback, We are delighted to hear that you found the booking process smooth and efficient, and that you used our team to assist you with your booking. We are glad you had an excellent trip to La Clusaz and enjoyed your lessons with Alphonse G. Hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Very happy customer :-)

Excellent instructor, and Maison Sport responded incredibly quickly and efficiently to my various queries in the run up to our booking. Highly recommend.

March 5, 2026
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Reply from Maison Sport

Hi Joanna,
Thank you for your lovely feedback, We are delighted to hear that you found the booking process smooth and efficient, and that you used our team to assist you with your booking. We are glad you had an excellent trip to Flaine and enjoyed your lessons with Marine D. Hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Great Instructor

Luca was an excellent and friendly instructor who was able to judge my level and improve it.

March 4, 2026
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Reply from Maison Sport

Hi Richard,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Luca A in Flaine. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 4 out of 5 stars

A great experience

I had a great experience intervened. But setting up an account was a slight issue. However, a fab experience in the end.

March 3, 2026
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Reply from Maison Sport

Hi Lynette,
Thank you for your lovely feedback, We are delighted to hear that you used our team to assist you with your booking and that we could fix your account issue. We are glad you had an excellent trip to Courmayeur and enjoyed your lessons with Norma L . Hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Great all round service

Really simple booking process and was nice to be able to read reviews and bio's of available instructors before making a decision. Good communication and information beforehand. When we were struggling to contact our instructor the day before our lesson to arrange meeting points etc (only as he was in the mountains teaching so poor signal), Maison Sport were super speedy with replies and incredibly helpful. Couldn't fault the service or the instructor.

February 23, 2026
Rated 5 out of 5 stars

Daughter loved her ski lesson

Daughter loved her ski lesson

February 22, 2026
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Reply from Maison Sport

Hi Brian,
Thank you for your positive review. It's great to hear your daughter had a fantastic experience on her lessons with Tomas M in Les Houches. We hope to see you again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars
Maison Sport logo

Reply from Maison Sport

Hi Hrvoje,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Gasper Z in Tarvisio ! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

Very easy to find an instructor and…

Very easy to find an instructor and book lessons. Very good at communicating back and ask for help.

February 24, 2026
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Reply from Maison Sport

Hi Mina,
Thank you for your kind words. We are glad to hear you enjoyed the booking process and found it convenient to choose your own instructor Tomas M in Megeve. We hope to see you again next year!
-Maison Sport customer Success Team

Rated 5 out of 5 stars

The Best!

I had the best week ever with Marco! He is a fantastic instructor and great fun and company at the same time! I was so relaxed and my technique improved vastly over the week. I would 💯 recommend Marco - genuinely the best ski instructor I have ever had!

February 23, 2026
Unprompted review
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Reply from Maison Sport

Hi Christine,
Thank you so much for sharing such a lovely review. We are delighted to hear that Marco F's approach put you at ease, creating a positive and trusting experience for you all. We look forward to seeing you in Courmayeur again next year!
- Maison Sport Customer Success Team

Rated 5 out of 5 stars

I cannot recommend Charles enough

I cannot recommend Charles enough! I am 59 and have only been skiing 5 times so nerves and confidence are my enemies, but Charles has such a relaxing personality that the nerves disappeared and he had me skiing further, faster and better in the 4 hrs I spent with him. His technical suggestions and guidance allowed me to ski with my friends all over the Morzine/ Les Gets region for the rest of the week. He chatted the whole time which eased my anxiety, made me relax and then enjoy skiing. I will definitely book him again, he’s worth every penny! Thank you Charles! A bientot.

February 23, 2026
Unprompted review
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Reply from Maison Sport

Hi Jo,
Thank you for your lovely review. It's great to hear you had a fantastic time with Charles in Morzine. We are so glad that his patient and personable approach made your experience a positive one. We hope to see you again next year!

Rated 5 out of 5 stars

Gabriele was excellent with our girls


Gabriele was excellent with our girls, they took to his style and approach from the first lesson. Our girls are now skiing parallel turns confidently! Thank you Gabriele.

February 20, 2026
Unprompted review
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Reply from Maison Sport

Hi Michael,
Thank you for your lovely review. It's great to hear you had a fantastic time with Gabriele. We are so glad that his patient and personable approach made your experience a positive one. We hope to see you again next year!

Rated 5 out of 5 stars

Mission accomplished thank you!!

Mission accomplished thank you!!

February 28, 2026
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Reply from Maison Sport

Hi Barry,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Cervinia with instructor Francesca N. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

A great way to book instructor and ski…

A great way to book instructor and ski equipment in one place . All ran really smoothly, excellent instructor and could pick the skis up from the most convenient shop to where you are staying .

February 20, 2026
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Reply from Maison Sport

Hi Robert,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Chamonix with instructors Pietro G and Perrine C. Thank you for choosing Maison Sport and we hope to see you again next winter! - Customer Success Team

Rated 5 out of 5 stars

The quality of my instruction by Anja…

The quality of my instruction by Anja is what my review is based on. Superb 👌

February 28, 2026
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Reply from Maison Sport

Hi Esther,
Thank you for your positive review. It's great to hear you had a fantastic experience on your lessons with Anja M in Avoriaz. We hope to see you again next year! - Maison Sport Customer Success Team

Rated 5 out of 5 stars

We had such a fantastic experience…

We had such a fantastic experience booking our children’s ski lessons through Maison Sport. The whole process was smooth, easy, and stress-free; especially important when planning a family ski trip!
The website was very user-friendly, and we loved being able to choose the instructor that best suited our children’s needs. Communication was clear from the start, and everything was well-organised.
Our instructor was amazing, professional, patient, and brilliant with kids. Thanks to Maison Sport, our children gained confidence on the slopes and truly enjoyed every lesson.
We highly recommend Maison Sport to any family looking for reliable, high-quality ski lessons. We will definitely book through them again! ❄️⛷️✨

February 28, 2026
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Reply from Maison Sport

Hi Annjanette,
Thank you for the great review. We are delighted to hear that our booking system was easy for you to use and gave you confidence throughout the process whilst you found it convenient to choose your own instructor Jacopo A in Avoriaz. We are so glad that his patient and personable approach made your experience a positive one. We hope to see you again soon! -Maison Sport Customer Success Team

Rated 5 out of 5 stars

My mum has made such incredible…

My mum has made such incredible progress thanks to her amazing ski instructor, Victor. When she first started, she was quite nervous and lacked confidence on the slopes, but from day one Victor made her feel completely at ease. His calm, patient approach and clear way of explaining techniques made everything feel manageable and achievable.
What really stood out was how he tailored each lesson specifically to her pace and ability. He never rushed her, but he also knew exactly when to gently push her out of her comfort zone. Because of that balance, her confidence has grown massively. She’s now skiing runs she never would have imagined attempting before.
Victor is not only technically excellent and knowledgeable, but he’s also genuinely encouraging and positive, which makes such a difference when you’re learning something challenging. Every lesson has been enjoyable, motivating, and hugely productive.
We’re both so grateful for the time, dedication, and support he’s given her. I couldn’t recommend Victor more highly to anyone looking to improve their skiing, whether you’re a complete beginner or looking to refine your technique. An outstanding instructor in every way.

February 27, 2026
Unprompted review
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Reply from Maison Sport

Hi Megan,
Thank you for your lovely review. It's great to hear you had a fantastic time with Victor. We are so glad that his patient and personable approach made yours and your mum's experience a positive one. We hope to see you again next year!
-Maison Sport Customer Success Team

Rated 5 out of 5 stars

Super efficient service

Super efficient service and confirmation from instructor was sent promptly. Will use again over resort ski schools.

February 18, 2026
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Reply from Maison Sport

Hi Darren,
We appreciate your feedback, it's great to know that everything met your expectations from booking your lessons, to enjoying your holiday in Les Arcs 1800 with instructor Françoise B. Thank you for choosing Maison Sport and we look forward to seeing you again next winter! - Customer Success Team

Rated 5 out of 5 stars

Easy website to process and immediate…

Easy website to process and immediate confirmation. The instructor contacted very soon as well

February 26, 2026
Maison Sport logo

Reply from Maison Sport

Hi David,
Thank you for your excellent feedback. We are thrilled to hear everything ran smoothly and efficiently for you. The team works hard to make planning your ski holiday as easy as possible. We are glad you enjoyed your lessons with Ian P in Courmayeur! - Maison Sport Customer Success Team

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