Majestic Mementos Reviews 15

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

15 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Scam

Scam. Don’t order from this company! I ordered a pair of trousers and they look nothing like the description and they Donny reply to emails asking to process the return. Money down the drain.

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely dreadful experience with…

Absolutely dreadful experience with this company; received my bag and it had a really nasty smell. Returned it, emailed proof of return and receipt by their agent but despite sending multiple emails still not received a refund. They don't respond, absolutely disgraceful. Beware before purchasing!!

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Scam scam scam

Scam scam scam! Beware! I ordered a $100 bag over one month later I haven’t received it. They dont respond to my emails. Such BS! How do companies like this exist! DO NOT ORDER ANYTHING FROM THEM!!!!!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service is good, and work very hard at rectifying any issues.

Initially my order numbers had identical tracking numbers that were invalid and I feared not receiving my bags.
I emailed customer services and Lucy apologised and updated these accordingly. My bags have arrived and they are quite beautiful.

Not without kinks but I will always support a business that can right wrongs very quickly.

Great experience all in all.

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

attention scam experience

I bought a pear of earrings for £28 and apart from the fact that they look as cheap as can be one of them is faulty with a broken part. Do not buy from this company. It is a scam!

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

A complete scam

A complete scam. My husband ordered here and got a confirmaition email, but no tracking. It’s been almost 2 weeks and zero updates whatsoever.

January 5, 2024
Unprompted review
Rated 1 out of 5 stars

It’s a scam!!!

It’s a scam!!!! No customer service ..i called them and send email no replies from them..please don’t spend your single penny on their stuff because they will never ship your order..fake advertising fake website

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

I encountered problems with my order from this company, but Lucy surpasses expectations in addressing customer concerns. Her company provides excellent products and service. I highly recommend making purchases from her – she's truly remarkable!

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

It’s a sham, do not buy from them

It’s a sham! They have not posted my purchase since early October and do not reply to my emails!
Order number 2762

December 5, 2023
Unprompted review
Majestic Mementos logo

Reply from Majestic Mementos

Hi Azin we are sorry to hear that! May I have your order number?

Rated 5 out of 5 stars

I’m so happy i found this brand

I’m so happy i found this brand. My friends think i spent at least a couple hundred bucks on my bags!! If you want expensive bags but cant afford them then this is the best place for you. Trust me you wont regret it!!!

August 14, 2023
Unprompted review

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