Majority Audio Reviews 1,654

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their impressive build and sound. Many consumers find the products easy to set up and use, appreciating the user-friendly design and reliable technology. The customer service is frequently described as brilliant, responsive, and helpful, with many people commending the company's commitment to resolving issues. However, some customers experienced issues with products failing after a period of use, such as CD players skipping or units ceasing to function. A few reviewers also noted specific design flaws, like overly bright screens, clunky controls, or difficulty finding the right volume level.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and features. Many customers praise the sound... See more

Quality

Clients share positive opinions on quality, with many praising the excellent sound quality, clear acoustics,... See more

User experience

Users describe positive interactions with user experience. Many customers highlight the ease of setup, with... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Technology

People report positive experiences with technology, praising the ease of connection, excellent sound quality,... See more

Based on these reviews

Rated 5 out of 5 stars

This is the first time that I have purchased a Majority product. I have been impressed. All has gone well. Having purchased a number of USA based DVDs, many years ago when on holiday, I need... See more

Company replied

Rated 5 out of 5 stars

This device arrived within 12hrs of ordering. Very easy set up and does exactly what it is supposed to do. Excellent price and quality sound. Already searched and loaded my favourite Internet radio ch... See more

Company replied

Rated 5 out of 5 stars

Excellent piece of kit for the bedroom as a combination clock, radio, blue tooth speaker, and phone charger. Everything works as expected and the setup instructions were clear and easy to follow. The... See more

Company replied

Rated 5 out of 5 stars

Quite simply better than Bose, Sonos, Apple, JBL and perhaps controversially Bang & Olufsen. I am a Classical music fan and sounds is especially important. Majority I never heard of until purch... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Company
  3. Electronics Store
  4. Home Audio Store

Written by the company

Majority – Sounds Twice the Price! From a small living room in Cambridge to over a million homes worldwide, Majority was built on one simple idea: everyone deserves amazing sound. We create award-winning soundbars, bookshelf speakers, radios, turntables and home audio products that deliver powerful performance and unbeatable value. Whether you’re tuning in, turning up or winding down, Majority is here to make every moment sound better. With 24/7 UK-based support and a growing community of happy customers, you’re in great hands with Majority.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Majority responsive and effective troubleshooting!

Majority Audio responded to my email query re sudden static on a 3 year old Oakington Radio/CD player within 24 hours, not just with a line or two, but with a personalised letter asking for more information. I listen to the ABC Classic FM radio all day, and normally the quality is superb, but suddenly one morning it had noticeable static, whatever I did with the switches.
I replied to their letter, and they immediately wrote back suggesting (very politely) that I test changing stations. I did so and the static persisted, but then when I reset all stations it was fine again.
Finally, Majority signed off with another personalised letter, assuring me of further assistance whenever I needed it!
And this was all without ever taking up a formal warranty!!
Majority were responsive, friendly & polite, and most importantly, new their stuff!!

September 9, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Faye, thank you for taking the time to leave us such amazing feedback on your experience with your Majority radio, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Immediate response to a complaint dealt with in minutes.

After a radio that I had been given as a gift over a year ago failed to work properly, I contacted the Majority website and asked for advice. Normally most companies delay responding for several days but to my surprise I got an email within a few minutes! I explained the problem and was given a couple of options, one of which, reset the radio to factory settings, I tried immediately. And within a minute or two I was able to listen to a station that I had been unable to access. The lady who dealt with my case was most helpful and pleasant, it was a pleasure to speak to her. I have never before come across such rapid and efficient service since becoming a computer user. Truly first class service.

September 9, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Carl, thank you for taking the time to leave us such amazing feedback on your experience with your Majority radio, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Very good sound

Very good sound, clear and giid optiins for using with my tv or phone thru blu tooth. I have hearinf issyes with tge tv and having the sound bar. Closer to where I sit is very helpful.

September 8, 2025
Unprompted review
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Reply from Majority Audio

Dear PDGolfer, thank you for taking the time to leave some feedback on your experience with Majority soundbar. Feedback such as yours makes our world go round. We wish you enjoy using Majority for years to come. Best regards, Team Majority.

Rated 4 out of 5 stars

Bought again as loved the last one despite a little quirk with it

I’ve had the Petersfield mini DAB/FM before, only just had to replace after many years. Had a few issues with the last one with recharging it but found a work around, hoping that issue now sorted with the latest model. Certainly loved enough to buy another.

September 4, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Lin, thank you for taking the time to leave us some feedback on your experience with your Majority radio. We are truly sorry to hear about the difficulties you've encountered charging your radio. Our tech support team would be more than happy to assist you. Please feel free to reach out to them if you need any support or have further questions related to the product. They are here to help @ techsupport@majority.co.uk. Best wishes, Team Majority. Best wishes, Team Majority

Rated 5 out of 5 stars

Excellent sound system …

So happy with our Majority Quadrega Audio System. It arrived the day after we ordered it, was very quick and easy to set up and the sound quality is excellent. It provides everything we need including a Spotify connection from my account . We love being able to control everything from the app and we like the idea that we can still play our CD collection. The customer service is excellent and I would totally recommend this company . Even better that it’s British !

September 3, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Alison, thank you for taking the time to leave us such amazing feedback on your experience with your Majority Quadriga, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Fast response to my query over the…

Fast response to my query over the weekend , unbelievable really , super support that fixed the issue I had ,Mike

August 30, 2025
Unprompted review
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Reply from Majority Audio

Dear Mike, thank you for taking the time to leave us such amazing feedback on your experience with our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Majority

Majority - Homerton 2 - Internet / Bluetooth / Dab / FM Radio.

Great sound and value. Equally importantly, excellent support from Josh (Tech Support) via email re how to set up and use the item.

August 30, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear CK, thank you for taking the time to leave us such amazing feedback on your experience with your Majority radio, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Soundbar not happy with my new tv.

Recently bought a new tv and couldn’t get a squeak out my Snowdon soundbar which has performed seemlessly over the past 4 years. I contacted the technical team for help, and following their very prompt responses the soundbar is back to its old self! Many thanks.

August 29, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Robert, thank you for taking the time to leave us such amazing feedback on your experience with your Majority Snowdon, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Excellent customer service and delivery time

I contacted customer service twice during the purchase of my Fitzwilliam 2024 tuner and had prompt and helpful responses. Delivery was speedy and via a reputable delivery company. The product itself was well packed, has a proper written manual and I was set up and playing music within 5 minutes.

August 27, 2025
Unprompted review
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Reply from Majority Audio

Dear Rob, thank you for taking the time to leave us such amazing feedback on your experience with your Majority Fitzwilliam 2024, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Bard - Outstanding sound quality

I was originally looking for a hifi internet radio that would work with my vintage passive speakers. I didn't find anything suitable but came upon this radio in online reviews.

I'm very impressed with the sound quality and the fact that it picks up the wifi signal from a router which is too far away for my mobile phone to pick up!

My only criticism is that it won't play WMA music files on my USB drive.

August 24, 2025
Unprompted review
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Reply from Majority Audio

Dear Dave, thank you for taking the time to leave some feedback on your experience with Majority Bard radio. I am pleased to let you know that you can play audio in MP3 audio format from a USB stick via the radio speaker but not WMA, as this is not supported. Feedback such as yours makes our world go round. We wish you enjoy using Majority for years to come. Best regards, Team Majority.

Rated 5 out of 5 stars

UK made

UK made! Easy to set up, great sound. Good price...

August 26, 2025
Unprompted review
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Reply from Majority Audio

Dear Liz, thank you for taking the time to leave some feedback on your experience with Majority. Feedback such as yours makes our world go round. We wish you enjoy using Majority for years to come. Best regards, Team Majority.

Rated 5 out of 5 stars

Excellent customer service and high…

Excellent customer service and high quality products at affordable prices.

August 25, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Karim, thank you for taking the time to leave us such amazing feedback on your experience with your Majority product, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Great little radio and excellent support

I bought this radio in January. Great sound and easy to use. Batteries don't last long so tend to use it plugged into the mains.
Yesterday it would not switch on. E mailed Tech support. Reply in under 24 hours on a B H Monday. Advice on how to reset. Bingo! Working again

Great service

August 25, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Anon, thank you for taking the time to leave us such amazing feedback on your experience with your Majority radio, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Brilliant same-day service

My TV stopped recognising the discs inserted and I assumed it was the DVD player. However, brilliant same-day support from Majority provided me with a number of remedies to try and having followed these I realised the fault was with the TV (not the dvd player) and I was able to sort it out within 5 minutes.

August 21, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Graham, thank you for taking the time to leave us such amazing feedback on your experience with your Majority DVD player, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Excellent customer services

I've had a Majority soundbar for years, and had trouble connecting it when I upgraded my TV. Customer Services responded almost immediately and were very helpful, even though there was no new business for them. Would recommend their products and their follow-up services.

August 21, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Susan, thank you for taking the time to leave us such amazing feedback on your experience with your Majority soundbar, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

I had a playback problem only with…

I had a playback problem only with films from the media library. Within half an hour, I received detailed recommendations for settings. I followed them and the problem was solved. Very fast and competent support. Thank you very much.

August 21, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear G. R, thank you for taking the time to leave us such amazing feedback on your experience with your Majority product, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority

Rated 5 out of 5 stars

Fantastic support.

I was given the Majority Atlas Bluetooth speaker as a gift some years ago. It was so impressive that we got one each for my son and brother in law. Excellent sound quality and battery life. One of them developed a fault (after a couple of years) caused by someone trying to force the micro USB plug in upside down. I emailed tech support but was unable to source a replacement socket. However with the follow-up emails I had from their service desk I was able to replace the micro USB with a type C on a short lead. So the unit is back up and running. Certain to give years more of excellent service.

August 14, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Colin, thank you for taking the time to leave us such amazing feedback on your experience with your Majority Atlas, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority.

Rated 5 out of 5 stars

EXCELLENT RADIO

EXCELLENT RADIO, AND VERY GOOD SERVICE FROM
THE TECH DEPT. COULD NOT GET SOUND ALTHOUGH IT WAS DISPLAYING "PLAYING".
I AM 85 AND NOT VERY GOOD WITH MODERN STUFF,
BUT SOON SORTED WITH THEIR TECH DEPT.

August 19, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Charlie, thank you for taking the time to leave us some feedback on your experience with your Majority radio, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority.

Rated 5 out of 5 stars

DVD player stopped on the sound front

DVD player stopped on the sound front. Tried several things to no avail.
Contacted Majority Tech who sent an email back next morning with suggestions. Tried them and it fixed problems.
Excellent service

August 18, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear David, thank you for taking the time to leave us some feedback on your experience with your Majority DVD player, and our Technical Support team service. We are delighted to hear that your issue has been resolved so quickly. We do value our customers and we love going the extra mile every time. We wish you enjoy using Majority for years to come. Best regards, Team Majority.

Rated 5 out of 5 stars

Cost effective and nice player

I was looking for a simple DVD player to play videos for my Mom. It's easy to install, took less than a minute, and Mom grasped the instructions to use the player. Works great and I got it on sale.

August 10, 2025
Unprompted review
Majority Audio logo

Reply from Majority Audio

Dear Clyde, thank you for taking the time to leave some feedback on your experience with Majority DVD player. Feedback such as yours makes our world go round. We wish you enjoy using Majority for years to come. Best regards, Team Majority.

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