MajorMobiles UK Reviews 7,125

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the competitive pricing, often finding products significantly cheaper than elsewhere. Many highlight the excellent service, noting the efficiency and helpfulness of the staff. Reviewers frequently praise the fast delivery, with many orders arriving quickly and well-packaged. However, some people were dissatisfied with aspects of the product and delivery. Several customers received products that were US versions, requiring adapters, which was not always clearly specified. There were also instances of delayed deliveries, lack of communication regarding order status, and some customers received items with opened or marked boxes, contrary to expectations of new, sealed units. A few people also reported issues with product functionality or quality.

What people talk about most

Product

Consumers have mixed experiences with products. Many reviewers are delighted with their purchases, praising... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers praise the fast delivery, with... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and competitive prices for... See more

Order

People report ambiguous experiences with order. Many customers praise the easy ordering process and fast... See more

Service

Clients share positive opinions on service. Many reviewers praise the excellent and great service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My new iPad is great and was very reasonably priced, the only downside with the company was the lack of communication.I sent a few emails wondering whether it had been shipped and eventually received... See more

Rated 4 out of 5 stars

Great price one of the most competitive around at the time in additon with 2 years warranty made this a great deal. The only thing I found odd is that it came with an american wall plug not UK. They d... See more

Rated 4 out of 5 stars

Good price better than top refurbished one.Please consider selling the Apple charging plug when supplying phone even if it’s the same price for one from Argos £19

Rated 5 out of 5 stars

I have purchased two mobile phones from this company in the past. My current one Samsung note 10 was purchased about three years ago. The service I received when purchasing was excellent, I do... See more


Company details

  1. Electronics Store

Written by the company

Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Everything is wrong

Everything is wrong
I didn’t get my item
Nobody answer email about tracking number
The worst company what I seen
If you want lose money just buy something from them !!!

June 15, 2025
MajorMobiles UK logo

Reply from MajorMobiles UK

Sorry, the item was out of stock. A full refund was issued.

Rated 5 out of 5 stars

Excellent experience!

Very pleased with purchase. Extremely smooth process with regular updates as regards delivery. Exactly as described on website...Have made past purchases and never been disappointed...Thank you MajorMobiles!

June 1, 2025
Rated 1 out of 5 stars

Never received the item of an Ipad

Never received the item of an Ipad. Managed to speak to someone once who said they'll ring back. They have ignored all calls and emails. Wouldn't touch them at all. No customer service and couldn't claim back from DPD as they have to put a claim in. DPD said majormobiles have never contacted them.
This item was purchased in November 2024 for a Christmas present and now 5 months later still nothing! Its disgusting!
Update, They never replied to all the emails I've sent and even my calls were never answered. Used the order number with all emails, date of purchase etc but still nothing! Felt like I was totally ripped off

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even give 1 star if I could

I wouldn’t even give 1 star if I could. I bought an IPhone 15 and it was showing as in stock. This was about 3-4 weeks ago. I was then contacted a few days later saying it wasn’t in stock and that it would be a 2 week wait. I was fine with this as my current phone still works. 2 weeks went by and then they contacted me saying they aren’t getting the stock and did I want it in another colour. I don’t want it in another colour so I’ve sent 4 emails asking them to cancel by order and refund me. Not had one reply and I tried calling the number on the website and it just rings, no switch board or anything. At this point I am glad I paid on Credit Card and I will have no choice but call mg credit card company.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a new Samsung mobile phone…

I ordered a new Samsung mobile phone from Major Mobiles and was seriously impressed with how quickly it arrived – super fast delivery! The phone was exactly as described, brand new and in perfect condition. I’m really pleased with both the item and the service. Great experience all round – would definitely recommend and use again!

March 29, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look