MajorMobiles UK Reviews 7,125

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the competitive pricing, often finding products significantly cheaper than elsewhere. Many highlight the excellent service, noting the efficiency and helpfulness of the staff. Reviewers frequently praise the fast delivery, with many orders arriving quickly and well-packaged. However, some people were dissatisfied with aspects of the product and delivery. Several customers received products that were US versions, requiring adapters, which was not always clearly specified. There were also instances of delayed deliveries, lack of communication regarding order status, and some customers received items with opened or marked boxes, contrary to expectations of new, sealed units. A few people also reported issues with product functionality or quality.

What people talk about most

Product

Consumers have mixed experiences with products. Many reviewers are delighted with their purchases, praising... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers praise the fast delivery, with... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great and competitive prices for... See more

Order

People report ambiguous experiences with order. Many customers praise the easy ordering process and fast... See more

Service

Clients share positive opinions on service. Many reviewers praise the excellent and great service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My new iPad is great and was very reasonably priced, the only downside with the company was the lack of communication.I sent a few emails wondering whether it had been shipped and eventually received... See more

Rated 4 out of 5 stars

Great price one of the most competitive around at the time in additon with 2 years warranty made this a great deal. The only thing I found odd is that it came with an american wall plug not UK. They d... See more

Rated 4 out of 5 stars

Good price better than top refurbished one.Please consider selling the Apple charging plug when supplying phone even if it’s the same price for one from Argos £19

Rated 5 out of 5 stars

I have purchased two mobile phones from this company in the past. My current one Samsung note 10 was purchased about three years ago. The service I received when purchasing was excellent, I do... See more


Company details

  1. Electronics Store

Written by the company

Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Do not buy from this company. They will not refund me for a phone that never arrived

The phone i ordered never arrived. It was an old battery in a phone box. I reported it to them and to the police. They will not answer my emails or phone calls. I searched for their company and they are not a registered company. One with a similar name was dissolved 2 years ago. I am starting the process of taking them to court.
One week later:
They are actually trading illegally and breaking Company Law. Their invoice does not have an address you can serve a Letter of Claim to ( the York House address is for a company called forward2me ) and they do not provide the names of either a sole trader or of partners in the business. Your 2 year guarantee is worthless!

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Worried I’ve lost money

Bought MacBook end of October for my daughter for Christmas. Opened for first time Christmas Day. While she was setting up her account the screen went wavy and then black. Returned to MM expecting replacement but told there was “signs of usage” and warranty may not cover. Laptop used for about 30 minutes in total by a sensible 17 year old. 30 days later I await an Apple inspection which they say they are organising. Laptop came with two prong plug and adapter so not sure where it’s come from originally. I am getting worried now that I’ve lost £675 and a very unhappy daughter.

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Customer Services

Poor Customer Services

Order an iPad for Xmas a christmas present but when opened found out it was damaged.

Returned on 26/12/25 and told it would take 2 weeks. Nearly 4 weeks passed and they've stop responding to emails and I have they are not answering their phone!

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace

They literally completely ignore you if you change your mind and cancel your order. I have emailed them many times, call them many times and submitted a form on their website. Literally no response whatsoever. Payment has still been processed, item not received clearly indicating that they are aware of my request to cancel. However no confirmation or acknowledgment that this cancellation request has been accepted thereforeI am still waiting for my refund. Please avoid

January 5, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Ordered an iPad from MajorMobiles last week via OnBuy. It arrived four days later than scheduled and the iPad itself is a non-UK version. There’s zero mention of this on the product listing. On top of that, the box it arrived in was dirty and damaged.

Customer service clearly don’t give a rats and haven’t gotten back to me, so here we are. Know that they’re cheap for a reason.

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

Steer clear of this dishonest and unreliable company

I ordered an IPad 10 for a childs Christmas present but it arrived with a non UK apple connecter and a non UK adaptor it wold not connect to. Both the cable and connector are faulty. I've emailed and telephoned the company many times but they do not respond to either form of communication. The company is dishonest and unreliable, with many fake reviews. I would advise potential customers to steer clear.

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Beware, Chinese, no eSim support!

I wrote a 4* review but am editing down to 1* because to me it was not obvious that this is a Chinese model with no eSIM support. This should be more clearly stated when advertising in a country where eSIM support is allowed and expected. Delivery was good, otherwise phone is fine although had to deselect Chinese language and install UK English

January 7, 2025
Rated 5 out of 5 stars

Great price and arrived early.

Great price and arrived early.
Don’t be put off by the negative reviews, most don’t criticise the product, just the fact that you get an adapter to charge it. Absolutely no issue with this and so much cheaper than Currys or Apple

January 2, 2025
Rated 5 out of 5 stars

Fantastic again!

Ordered an iPad 9. Arrived within three days, perfectly packaged. Only got an EU plug but that wasn’t a problem. This is the third iPad our family have bought from majormobiles. I’d highly recommend.

December 26, 2024

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