UPDATE: Changing my review from 2-stars to 4-stars after excellence customer support. I thought I charged $80 for one week, due to a mis-leading automated email. I posted this review and someone fro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good voice of readers. Length is perfect for a quick learning session. Some summaries la k enough specific detail and feel vague. Overall great tool
Company replied
It,s usefull but the tompic are pretty much always too similar. There's must be classics and new contemporary literature as well.
Company replied
It has a fantastic time saving app to gain insights into things I had wanted affirmation and clarity without the need to pore over volumes of text. Certainly providing useful and practical information... See more
Company replied
Company details
About Headway
Written by the company
The Headway app provides fun and easy growth through non-fiction insights. It offers key ideas from the world's bestsellers to grow on the go. The Headway app helps users worldwide feel motivated, learn, and do more, overcome FOMO, and make self-growth a sustainable habit with whatever format suits their needs best.
People can interact with the app by joining self-growth challenges; enjoying daily insights & widgets that motivate; reading & listening to 15-minute summaries from the best nonfiction books.
With over 50 million downloads the Headway app is the world's most downloaded book summary app. The Headway app obtained an Editors' Choice badge from the US App Store and was featured repeatedly as the App of the Day in the UK, the UK and other countries.
Contact info
United Kingdom
- makeheadway.com
4.0
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rewarding experience with Headway
Its very rewarding to get the important, interesting, empowering and practical practices in just 13 mins.
Thank you headway
June 2, 2026
Unprompted review
Reply from Headway
Hi there,
Thank you for your kind words about our app!
We’re so happy to hear that it's making a difference for you.
Best wishes, Headway Team
Great app for reading
Great app for reading, it's so easy to use and you inevitably accumulate lots of knowledge.
June 1, 2026
Reply from Headway
Hi there,
We are pleased you enjoyed the app!
We always do our best to make your experience memorable and are glad we’ve achieved it.
Best wishes, Headway Team
I haven’t figured out how to find the…
I haven’t figured out how to find the right book yet
May 30, 2026
Reply from Headway
Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team
Reply from Headway
Hi there,
Thank you for taking the time to rate us!
It encourages us to keep going and deliver the best.
Best regards, Headway Team
It was awesome
It was awesome! Keep up the good work! The book summary was extremely helpful! ☺️🥳
May 31, 2026
Reply from Headway
Hi there,
Thanks for the feedback 😊
We're so happy to know it's been beneficial to you!
Best, Headway Team
Reply from Headway
Hi there,
Thank you for sharing your experience with us!
We are glad that Headway helps you achieve self-growth goals.
All the best, Headway Team
Unless you like surprise charges, avoid.
Like many others have shared in their experiences, I too experienced trying it out, finding the content to middling at best, and thought that I had cancelled.
I later found them to still be billing me not for one thing but for two things.
I do not even know how I ended up with two charges but reading others reviews, I see this is a thing that can happen very easily.
There customer support was pretty icy:
Thanks for your message.
Kindly be informed that we’re unable to charge you for something you didn’t agree to. All conditions are mentioned before the purchase is made.
Please note that subscriptions purchased via the website aren't reflected in Apple subscriptions.
We reviewed the email address XXXXXXX and noticed you made the following subscriptions directly through our website:
A subscription to the Headway App (which you successfully canceled).
A monthly subscription to Headway Visualized Bestsellers for 19.98 (this subscription wasn't canceled; hence, the following charges were applied accordingly).
As of now, we have canceled this 1-month Headway Visualized Bestsellers subscription. You will still have access until the end of the paid period, but it won't be renewed in the future, and you will no longer be charged.
Unfortunately, according to our Terms and Conditions, purchases made through the website are non-refundable or exchangeable:
So if you use this app for their sub-par content, do prepare to be tricked into charges with no care by the company how you feel about that.
My advice? Stay away.
Update: They came back and provided a £20 refund of the £135 I feel like I was charged after I presumed I had successfully cancelled while still in the trial period. Its not really great in my opinion. But wanted to have all the details out there.
Until they correct their faulty UX that is "tricking" people into charges they do not realize they are signing up for and a cancellation process that seems to be further complicated, I will not change my score.
May 31, 2026
Unprompted review
Reply from Headway
Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
Our support team has reviewed your request and resolved it.
Please check your mailbox for any messages from us.
Best regards, Headway Team
Awesome learning experience every day
Awesome learning experience every day. Expand your learning
May 31, 2026
Reply from Headway
Hi there,
Thank you for your kind words about our app!
We’re so happy to hear that it's making a difference for you.
Best wishes, Headway Team
Reply from Headway
Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team
Made me easier to read books
Made me easier to read books, even during night (bed time) just like listening to stories
May 30, 2026
Reply from Headway
Hi there,
We are happy you enjoy using the app!
Wishing you continued progress, Headway Team
I AM BUILDING WORKING ON MYSELF AND MY…
I AM BUILDING WORKING ON MYSELF AND MY MONEY MAKING SKILLS AND THIS PLATFORM SENT ME BACK TO ACTUAL REALITY , WHERE I HAVE GAINED THE COURAGE TO STAY FAR FROM ALL THE TOXIC FRIENDSHIPS AND BEHAVIORS... AND NOW WITH A FRESHMIND SET I CAN HONESTLY SAY I AM SURE WHAT I'M DOING AND CONFIDENT ABOUT WHAT I WANT.
May 30, 2026
Reply from Headway
Hi there,
We appreciate your thoughtful feedback!
It's great to know that our app is helpful to you. It motivates us to keep improving!
Best regards, Headway Team
I really like the idea how they have…
I really like the idea how they have included a plan for me to grow in my faith and to read books that can help me in my time of singleness, to live with purpose and become whole and who God created me to be. I love it that they have this now. 🙂🩷
May 30, 2026
Reply from Headway
Hi there,
We are pleased you enjoyed the app!
We always do our best to make your experience memorable and are glad we’ve achieved it.
Best wishes, Headway Team
Reply from Headway
Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team
Terrible company
Awful company! This is not like other apps... It will do all it can to trick you into spending money. There’s no refund for payments either. And after cancelling my subscription, they kept charging me. READ THE NEGATIVE REVIEWS. They all say similar things. Avoid at all costs!
May 29, 2026
Unprompted review
Reply from Headway
Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.
Our support team has reviewed your request and resolved it.
Please check your mailbox for any messages from us.
Best regards, Headway Team
Reply from Headway
Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team
Reply from Headway
Hi there,
We sincerely appreciate your feedback and your decision to use our product!
Best wishes, Headway Team
It's the absolute best trading app out…
It's the absolute best trading app out there
May 29, 2026
Unprompted review
Reply from Headway
Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team
a good middle ground
a step under an article but a step above what people called microdosed learning. if one is too much and the other is too little then headway is the balanced out solution for you! that sounds so corporate lol and I can't say this is a legit review without seeming suspicious so I will say that 9/11 was an inside job!
May 28, 2026
Reply from Headway
Hi there,
We sincerely appreciate your feedback and your decision to use our product!
Best wishes, Headway Team
Reply from Headway
Hi there,
Thank you for your kind words about our app!
We’re so happy to hear that it's making a difference for you.
Best wishes, Headway Team
Deceptive scammers
Awful experience. This is not like any other app I’ve ever used. It will do all it can to trick you into spending money. There’s no refund for payments. And after cancelling my subscription, they kept charging me. READ THE NEGATIVE REVIEWS. They all say similar things. Headway is not trustworthy, it is deceptive
May 28, 2026
Unprompted review
Reply from Headway
Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you've experienced.
To address this issue effectively, we have requested additional information from you.
Please reply at your earliest convenience, and we will prioritize resolving this matter promptly.
Best regards, Headway Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.