Headway Reviews 6,317

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,611 reviews, reviewers had a great experience with this company. Customers are really happy with the product, finding it to be a fantastic and useful tool for quick learning and gaining insights. Many appreciate the concise summaries that provide essential information without overload, making it easy to grasp material and expand their knowledge. The app's user experience is often highlighted as simple, easy to use, and intuitive, with features like audio options enhancing accessibility. However, some people were dissatisfied with the subscription and payment processes, citing issues with unexpected charges and a lack of transparency during onboarding. There were also concerns about difficulties with withdrawals and contacting customer support for these issues. Additionally, a few reviewers felt that some summaries lacked specific detail or were too simplified, reducing the depth of the original content.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the app easy to use and navigate for quick... See more

Application

Consumers find the app to be ambiguous, with many praising its content, ease of use, and ability to provide... See more

Product

People report positive experiences with the product, highlighting its excellent stories and books that are... See more

Subscription

Customers consistently note negative experiences with subscription, citing issues such as being charged after... See more

Payment

Clients share negative opinions on payment, with many reporting issues such as being charged after cancelling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE: Changing my review from 2-stars to 4-stars after excellence customer support. I thought I charged $80 for one week, due to a mis-leading automated email. I posted this review and someone fro... See more

Company replied

Rated 4 out of 5 stars

Good voice of readers. Length is perfect for a quick learning session. Some summaries la k enough specific detail and feel vague. Overall great tool

Company replied

Rated 4 out of 5 stars

It,s usefull but the tompic are pretty much always too similar. There's must be classics and new contemporary literature as well.

Company replied

Rated 4 out of 5 stars

It has a fantastic time saving app to gain insights into things I had wanted affirmation and clarity without the need to pore over volumes of text. Certainly providing useful and practical information... See more

Company replied


Company details

About Headway

Written by the company

The Headway app provides fun and easy growth through non-fiction insights. It offers key ideas from the world's bestsellers to grow on the go. The Headway app helps users worldwide feel motivated, learn, and do more, overcome FOMO, and make self-growth a sustainable habit with whatever format suits their needs best.

People can interact with the app by joining self-growth challenges; enjoying daily insights & widgets that motivate; reading & listening to 15-minute summaries from the best nonfiction books.

With over 50 million downloads the Headway app is the world's most downloaded book summary app. The Headway app obtained an Editors' Choice badge from the US App Store and was featured repeatedly as the App of the Day in the UK, the UK and other countries.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Best trading platform for crypto

Best trading platform for crypto, gold and forex. Really easy to use interface. Love from heart ❤️

May 18, 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team

Rated 4 out of 5 stars

Reliable

Very reliable in term of market execution

May 17, 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
There may have been a mix-up regarding your message.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team

Rated 5 out of 5 stars

Practical life changing guidance

Practical ideas to use to control self-doubt speak and guidance to overcome negative thoughts and emotions

May 14, 2026
Headway logo

Reply from Headway

Hi there,
Your feedback has put a smile on our faces!
We are thrilled to hear that it's been helpful to you and appreciate your support.
Warm regards, Headway Team

Rated 1 out of 5 stars

Worst experience in trading

Same strategy that works on currencies and gold generated many loses trading headway synthetics....damn it felt like these guys are very manipulative and thieves ..WATCH OUT, DON'T BE FOOLED BY 1$ DEPOSIT AND FALSE BONUS

May 16, 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
There may have been a mix-up regarding your inquiry.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team

Rated 4 out of 5 stars

My experience was great because I got…

My experience was great because I got easy excess to lots of new info. This society is doing many good things, but one in particular that got my attention is that they are very supportive and encouraging to motivating me to keep moving forward. Even with small steps :)

May 16, 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team

Rated 5 out of 5 stars

It's made it so easy for me to learn

It's made it so easy for me to learn. Reading overwhelms me sometimes, listening and learning at my own pace has made learning very enjoyable.

May 15, 2026
Headway logo

Reply from Headway

Hi there,
We appreciate your thoughtful feedback!
It's great to know that our app is helpful to you. It motivates us to keep improving!
Best regards, Headway Team

Rated 4 out of 5 stars

It is that first step towards learning…

It is that first step towards learning new thing in a day. Helpful

May 16, 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions to improve our app even further, please feel free to share them at support@get-headway.com.
Kind regards, Headway Team

Rated 1 out of 5 stars

I am a provider for Headway and Headway is awful

I am a provider for Headway. Their customer service and support is awful. They rely too much on AI and there are major issues with billing and how to write notes for cancellations and no shows. it is cumbersome to use and very frustrating. Stay away from headway

May 15, 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you've experienced.
To address this issue effectively, we have requested additional information from you.
Please reply at your earliest convenience, and we will prioritize resolving this matter promptly.
Best regards, Headway Team

Rated 5 out of 5 stars

Trusted #1 forex broker in the world

Trusted #1 forex broker in the world
I love trading using this broker

May 15, 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
There may have been a mix-up regarding your review.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team

Rated 3 out of 5 stars

Headway is the best for me

I liked how fast are deposits. I have experienced great bonuses when depositing and the contest given to us as clients are very good to improve and showcase our skills

May 15, 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for taking the time to rate us!
It encourages us to keep going and deliver the best.
Best regards, Headway Team

Rated 5 out of 5 stars

Good mindfullness

Good mindfullness

May 15, 2026
Headway logo

Reply from Headway

Hi there,
We are happy you enjoy using the app!
Wishing you continued progress, Headway Team

Rated 1 out of 5 stars

Disappointed…

Disappointed I clicked on 1 week free trial and next thing £68.00 was taken from my account. Very misleading.

May 14, 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for your feedback!
We apologize for any inconvenience this may have caused.
Our support team has contacted you. Please check your inbox for our messages.
Best regards, Headway Team

Rated 1 out of 5 stars

My trading experience

Trading here for the first time was a bit stressful for me, I almost lost all but Steve••~~~~BLY provided helpful guidance.

May 14, 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
There may have been a mix-up regarding your inquiry.
We are Headway, a service that provides book summaries and self-development resources - https://headwayproduct.com/
If you have any further questions or concerns, please don't hesitate to contact us at support@get-headway.com.
Best regards, Headway Team

Rated 2 out of 5 stars

No instructions, just stories.

It said it was filled with helpful books that can change your life but every single one that I picked had nothing but people’s life stories in it. Not one of them had actual instructions, just sob stories. I wasn’t looking for motivation, I’m already seeking help, I’m motivated. I needed the actual help. One of the book titles actually said it had a list of small ways to change your life. There was no list, it was about a man’s journey through the navy. One of the books was actually a fictional story about a shepherd who followed his dream. Seriously? How does that instruct me to change my life? After the 7th book I’m done! Cancelled my subscription. It’s useless!

May 14, 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your feedback with us!
We apologize that the summaries have not met your preferences and expectations.
If you have any suggestions for improving our app, please feel free to share them with us at support@get-headway.com.
Thank you for giving it a try!
Best Regards, Headway Team

Rated 5 out of 5 stars

Diverse selections

Diverse selections, good features on the app like speeding up or slowing down the dictation speed, read or listen, decent summaries, & good price point.

May 13, 2026
Headway logo

Reply from Headway

Hi there,
We are pleased you enjoyed the app!
We always do our best to make your experience memorable and are glad we’ve achieved it.
Best wishes, Headway Team

Rated 1 out of 5 stars

AVOID!!

AVOID!!

Absolute rubbish, I didn’t use it at all and they still took £60 more from my account.

Update you have not reached out like you mentioned..

May 13, 2026
Unprompted review
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your feedback!
We apologize for any inconvenience you've experienced.
To address this issue effectively, we have requested additional information from you.
Please reply at your earliest convenience, and we will prioritize resolving this matter promptly.
Best regards, Headway Team

Rated 2 out of 5 stars

The content did not match up to the…

The content did not match up to the instagram marketing. Felt like a cool concept only to get into the app and it be summaries of outdated books I probably would never have chosen.

May 12, 2026
Headway logo

Reply from Headway

Hi there,
Thank you for sharing your feedback with us!
We apologize that the summaries have not met your preferences and expectations.
If you have any suggestions for improving our app, please feel free to share them with us at support@get-headway.com.
Thank you for giving it a try!
Best Regards, Headway Team

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