Makesworth Accountants Reviews 218

This is the 2nd time we used makesworth. The first time was okay so we decided to use them again. We file for a non resident and we informed them right from the start. However, they made a mistake filing us as resident and we had to let them know to correct their own mistake. Second, we got interest charge from HMRC, and I had to call HMRC myself, HMRC informed me the accountant change their filing amount. Thats why we got interest charge. They still insist it is not them. They never once call us ( they only talk to us once on the phone when trying to get us as a client). I gave them a 2 instead of 1 because the first year was okay

Completely unresponsive to emails and complicit in facilitating fraudulent transactions. This so-called "chartered accountancy firm" appears to have no issue allowing their systems to be used for scams, refusing to take accountability for the theft of your hard-earned money.

Their partnership with Revolut—a bank notorious for facilitating scams—raises serious questions about their integrity. Makesworth's inaction and lack of transparency show they cannot be trusted under any circumstances. Avoid at all costs if you value your money.

Excellent service with great communion. Always helpful no matter how short notice they always do their best to help you out. I would definitely recommend if you want an accountant that you can put your trust in.

Great experience for the last 9 yrs! Very helpful and very profesionals!

This company adopts the unlawful practice of sending marketing emails without consent (spamming) with numerous trackable hyperlinks. I have had no prior relationship with this company therefore the sending of unsolicited emails does not comply with the Privacy and Electronic Regulations. Accordingly, this has been reported to ICO.

The spam email was sent by Makesworth Accountants using a dedicated promotions email address for this purpose bearing the same logo and contact details.

21 Nov 2024 - the business has made all false efforts to have this review taken down, rather than learning from their bad practices of spamming email accounts.

Post reply response, for clarification and context:

1.The business states that "...the review accuses us of sending unsolicited emails, but this is not true." - this is strenuously denied and infers that consent was obtained - at no point was consent obtained, therefore it is deemed unsolicited.

2.The business states that "..The email you received was sent for legitimate research purposes, not as marketing spam" which is false - the email in question was offering accounting services, therefore it is [unsolicited] marketing spam. There is nothing "legitimate" about the email newsletter sent as I had not inquired or made any prior contact to the business at any point. The email newsletter was sent using a 'promotions' email address with the subject "Exclusive Halloween Offer - Get 1 Month Free!" which is clearly not "legitimate research purposes".

3.The business states "...The edited review mentions that we made “false efforts” to have it removed. This is not accurate" - it is wholly accurate and accepted by Trustpilot. The business once flagged it was 'defamatory' which removed the review temporarily and once verified by Trustpilot, the business again flagged it for 'harmful content', again temporarily removing the review, which was not accepted by Trustpilot. In total, at least two flags were rejected by Trustpilot.

4.The business states "...We feel the review is an overreaction to what was a simple and respectful outreach. Calling it “spamming” over a single email is an excessive response" - it is clear that the business fails to understand current legislation on privacy and data protection including the GDPR. The email was not addressed to anyone and it appears to have been sent via email database, therefore disrespecting personal privacy.

I have been with Makesworth for a number of years, and working with Babitha and Sanja has been very seamless. I recently had a problem, which has now been resolved. The process has been very attentive. I am happy to recommend Makes worth.

Been using this service for two years and I can say that the team are extremely helpful, reliable and with a clear abundance of knowledge and especially

Our company has been using MakesWorth for several years, and it has always been a pleasant experience. The team consists of highly professional and intelligent individuals.
Our manager, Dipendra Neupane, makes the accounting process smooth and efficient for us.

We would like to express our gratitude to the entire team at MakesWorth. Thank you very much from Natural Works Trading Limited.

It is always a pleasure to do my tax returns with makesworth accounts. Priya is always helpful and a reliable person.

I have been using Makesworth Accountants for last several years. They have professional team to handle all my accounting needs for my investment consultancy firm.

I highly recommend them.

Thank you Makesworth Accountants & Sanjay Sah

Very professional and polite staff.
I will recommend this company to all my friends and family.
They know what they're doing and if you need help with your personal or company accounts they have the right team to help you out.

We are very happy to recommend Makesworth Accountants who have been doing a great job for our business and workforce for over 10 years!

Their team is extremely knowledgeable, professional, responsive and helpful.

I would like to give special kudos to Babita who has always been so helpful and ready to help by taking the time to explain processes to us and make relevant applications.

I would also like to thank Seamonth, Rakesh and Sayima and the whole tea m fo all their flexibility, professionalism and valuable contributions over the years.

I also had the pleasure to meet Sanjay and I understood why the people and their quality of work is so high. Thank you for everything you did to help us run our business smoothly.

I would very highly like to recommend Makesworth Accountants to anyone looking for 5 stars professional accounting services. ⭐️⭐️⭐️⭐️⭐️

Lots of people I know were using Makesworth Accountants, so I tried it too.
Great service made my tax declaration process smooth and easy. Always easy to reach them and ask questions you need.
My manager - Samangya Silwal is a great specialist and saved me from lots of stress.
Thank you, a lot!

Professional and timely service at all times

Makesworth Accountant are great value for money, they take about two weeks to give you a draft copy of your accounts. Everything is online are they communicate regularly.
I’ve been using them for four years now and wouldn’t go anywhere else.
Thank you guys.

I contacted Makesworth for my accountancy and tax work last year after being referred to Sanjay Sah by a friend. From the very outset the hardworking team, specially Samangya under Sanjay’s guidance efficiently handled my work, provided timely updates and reviewed all details with me making sure it reached a fruitful conclusion.
I am continuing to use Makesworth for filing my tax returns and would highly recommend them to anyone looking for expert advise on accountancy or tax matters.

Our business is truly appreciative of the outstanding support provided by Makseworth Accounts. The team's prompt and gracious assistance with our financial queries has had a remarkable positive influence on our overall experience. Their unwavering dedication and invaluable help have efficiently streamlined our financial processes, turning collaboration into a genuine pleasure. We are sincerely grateful to have such a supportive partner in our pursuit of success. Without a doubt, Makseworth Accounts deserves a stellar five-star rating for their exceptional service!

An excellent response time and very supportive team . Babita has always been a good example of best customer service employee and help .

Makesworth helped me dealt with HMRC so that I didn't have to pay double tax for my foreign income. The people were friendly, responsive and professional. They made the process as painless as it could be.