maltsandspirits.com Reviews 

183
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great choice / great service. Well packed with quick dispatch. All around a thoroughly recommended vendor.

Rated 5 out of 5 stars

Ordered 3 bottles of rum 2 arrived in 2 days. The 3rd did not arrive. Contacted supplier very helpful they believed delay due to post office advised to wait. Waited then again contacted. Supplier un... See more

Rated 5 out of 5 stars

My parcel arrived safe and sound and the product was perfect but the tracking was non-existent. This meant my husband received the parcel early when it was supposed to be a surprise. Obviously this w... See more

Company replied

Rated 5 out of 5 stars

I don’t normally leave feedback, because generally service can be very poor for in the U.K. Good old fashioned customer satisfaction is way down on some retailers list of priorities. maltsandspirits... See more

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4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to use ordering system

Easy to use ordering system - almost immediate updates of order received, ready and sent - unfortunate delay with delivery “, sent 11th, arrived 23 or 24th, bit Whiskey itself - EXCELLENT!

December 30, 2020
Rated 4 out of 5 stars

All was great but you used royal mail…

All was great but you used royal mail delivery and I could not not get proper tracking feedback. Every time I tried to find out at what stage we were at they replied "we will update you once we have tried to deliver your parcel". I was concerned that it would not arrive in time for my son-in-law's birthday but then heard from him that it had just arrived in time. Not your fault but something you might take up with royal mail as their compeitors seem to be much more on the ball!

December 26, 2020

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